Fresh Car - Mobile Car Valeting and SMART Repairs Reviews

Name: Fresh Car - Mobile Car Valeting and SMART Repairs
Address: 29 Stafford Street, Edinburgh, Edinburgh
Rating: 4.68

4.7 Rating 2,236 Reviews

92 %

of reviewers recommend Fresh Car - Mobile Car Valeting and SMART Repairs

Company Reviews

Metrics

Info

4.7

Based on 2,236 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0131 510 7800

Email:

clean@freshcarvaleting.com

Location:

29 Stafford Street,
Edinburgh
Edinburgh
EH3 7BJ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The chap did a great job of the inside and outside of the car with it looking amazing after the four hours he spent on it. Confusing issue was that he hadn’t done the roof at all, apparently because it’s too tall a car to reach (Land Rover discovery) even though this was known prior to him coming, and it wasn’t mentioned so I found out after he had gone when checking the car over. When I queried this he did agree to come back and do it but not ideal….!”

Helpful Report

Posted 3 years ago

Hi John, Thank you for your review. We are glad that any issues you faced were ironed out quickly. We look forward to returning to valet for you in the near future.

Posted 3 years ago

“Very efficient, professional job”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“Punctual, efficient, courteous. Good job.”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“Good service and efficiency”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“The operative was prompt, courteous, and extremely efficient. They took on board my specific cleaning requests, and did the job in the time expected. It's quite pricey, but that means I'll only use them once every three to six months. I would certainly ask for the same valeter again.”

Helpful Report

Posted 3 years ago

Hi Matthew, Thank you for your review. Great to hear that you will use us again in the future. You can request the same valeter as you progress through our booking funnel online. We look forward to valeting for you again in the near future.

Posted 3 years ago

“Excellent service. On time, pleasant and just got on doing an excellent job. Would definitely use again. Yvonne”

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Posted 3 years ago

Hi Yvonne, Thank you for your review. Looks like we have a little work to do to gain a five star review so we are grateful you would use us again to give us that opportunity.

Posted 3 years ago

“Gareth was thorough and efficient when giving our car a full valet. He dealt brilliantly with the dog hairs and attended to a couple of areas requiring attention before he finished the job. Good value and easy to use website. I will certainly consider using again.”

Helpful Report

Posted 3 years ago

Hi John, Thank you for your 4* review. We see we have some work to do and we hope that you give us the opportunity to valet for you again in the future.

Posted 3 years ago

“Other than being 3 or 4 hours late without any call it was a great service”

Helpful Report

Posted 3 years ago

Hey Katie! We are so sorry we weren't in touch with you! Our arrival time might vary slightly depending on road conditions. Our representative normally will be in touch if they are delayed by more than 30 minutes.

Posted 3 years ago

“Overall was happy with the service but there were some areas I was not too happy with. I think the price needs to be looked at as it’s a bit too steep compared to other full valet services and experiences I have had.”

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Posted 3 years ago

Hey, Thank you for your kind review! Your opinion about fresh is very much appreciated and it is always good to know what we can do better according our service! We look forward seeing you again!

Posted 3 years ago

“My car was cleaned inside and out, the materials inside appeared fresher but the inside of the windscreen could have been cleaner. Overall, very good, thanks”

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Posted 3 years ago

Hey, Thank you for your kind review! Your opinion about fresh is very much appreciated and it is always good to know what we can do better according our service! We look forward seeing you again!

Posted 3 years ago

“Will be using Fresh Car Valeting again. A job well done, I’m very happy. Good value.”

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Posted 3 years ago

Thank you for the review. We are pleased to hear that you had a great experience with Fresh and that the valeter did such a great job on your vehicle. We look forward to seeing you again soon.

Posted 3 years ago

“Guy, didn't get his name, did an absolutely great job on car. When he left 9 year old car was in showroom condition. Will definitely use again and recommend to friends and family .”

Helpful Report

Posted 3 years ago

Hello Thank you for the review and positive feedback. We are pleased to hear that you would recommend us and appreciate you using Fresh to take care of your vehicle. We hope to see you again very soon

Posted 3 years ago

“Would like to have seen the shiny instant tyre dressing put on the wheels instead of matt but apart from that absolutely fantastic!”

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Posted 3 years ago

Hey, Thank you for your kind review! We to hope to see you again!

Posted 3 years ago

“First appointment was cancelled but then quickly rebooked. Car was really well cleaned and water marks fully removed from seat fabric which as my main concern. Price seems reasonable when compared to other quotes. Would use the service again.”

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Posted 3 years ago

Hey Jenny! Thank you for this kind review! We are pleased to hear everything worked out great with our service and you got rid of the water marks in your car! We look forward seeing you again soon! :)

Posted 3 years ago

“Very happy. My issue was smoke smell which seems to have been eradicated.”

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Posted 3 years ago

Hey! Thank your for your kind review! We hope we are gonna see you soon again! :)

Posted 3 years ago

“Turn up on time and did what was required. Could have wiped excess water off body work but reasonable internal clean, pity no air freshener included!”

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Posted 3 years ago

Hey, Thank you for your review! We look forward seeing you again soon !

Posted 3 years ago

“Great service. On time and thorough car smelled and looking clean afterwards”

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Posted 3 years ago

Hi Lynsey, Thank you for your wonderful review. I see we have a little room for improvement. If you would like to inform us what we could improve on we would appreciate your constructive feedback. You can email us at clean@freshcarvaleting.com.

Posted 3 years ago

“Absolutely brilliant, arrived on time and my really dirty car is now pristine clean”

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Posted 3 years ago

Thank you Zena for your wonderful review. Great to read that you car is now in pristine condition, just how our valeters like it!

Posted 3 years ago

“Turn up on time and did what was asked , could have wiped wheel’s clean and excess water off body work but good internal clean”

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Posted 3 years ago

Hey! Thank you for your honest opinion! We are happy to hear about improvements regarding our service! We hope we are gonna see you again! :)

Posted 3 years ago

“Very pleased overall with our recent valet. We chose the full valet and it was provided to a good standard by Joe - not quite showroom standard… but not far off!”

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Posted 3 years ago

Fresh Car - Mobile Car Valeting and SMART Repairs is rated 4.7 based on 2,236 reviews