Fresh Car - Mobile Car Valeting and SMART Repairs Reviews

Name: Fresh Car - Mobile Car Valeting and SMART Repairs
Address: 29 Stafford Street, Edinburgh, Edinburgh
Rating: 4.68

4.7 Rating 2,240 Reviews

92 %

of reviewers recommend Fresh Car - Mobile Car Valeting and SMART Repairs

Company Reviews

Metrics

Info

4.7

Based on 2,240 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0131 510 7800

Email:

clean@freshcarvaleting.com

Location:

29 Stafford Street,
Edinburgh
Edinburgh
EH3 7BJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fist time I used them this weekend and they were fantastic! Hats off to Rees and Connor for amazing job and customer service”

Helpful Report

Posted 2 years ago

Hi Asim, Thanks for taking the time to leave us with a review! Im glad Rhys and Connor provided you with a satisfactory service! We will be sure to pass this feedback onto them :) - Danielle

Posted 2 years ago

“Had a booking for today, no one turned up. Not even a message to notify me of the cancellation. Since it’s a franchise, i wild advise that if you are not working on bank holidays this should be reflected on your booking”

Helpful Report

Posted 2 years ago

We're really sorry to hear your valeter did not come on the date and time you had initially booked. We aim at letting you know as early as we can when we are unable to come to you as planned and it looks like this was not the case this time. We are discussing this directly with the franchise owner to make sure this doesn't happen again. In the meantime, we have noticed that your appointment was rescheduled to a new date and thank you for giving us a new chance!

Posted 2 years ago

“Absolutely fantastic service. Danny’s standard of work was fantastic and his attention to detail was amazing. When he finished the job he gave us some great after-service tips too. I’ll definitely be returning to Fresh in the future.”

Helpful Report

Posted 2 years ago

Hi James, thank you for your wonderful review. Glad to hear that Danny provided you with a wonderful valet and aftercare instructions. We look forward to valeting for you again in the near future. We will be sure to pass on your compliments to Danny. Have a great week.

Posted 2 years ago

“Unreliable and hopeless! Hopeless. Booked a valet for 8am. By 9am with nobody having showed up I used their ‘live chat’ to ask what was happening. Ten seconds later I get a text from the guy supposed to be coming the valeting that he has to cancel as he is not well. But offers to rebook for me. We declined. Service dreadful and won’t be using this lot in future. Am guessing it’s a franchise business so experience probably varies depending on where you live. Our advice is if you’re near Chelmsford and get offered ‘Himanshu’ don’t touch him with a barge pole!!”

Helpful Report

Posted 2 years ago

Sorry to hear of your experience. We believe one of our team has been in contact with you.

Posted 2 years ago

“Excellent job of valeting my beloved car..professional finish both inside and out. Tristan from Bournemouth did a wonderful job, very thorough! Friendly, polite and tidy. Highly recommend!”

Helpful Report

Posted 2 years ago

Thank you for your wonderful review. We will be sure to pass your compliments on to Tristan. We look forward to valeting for you again in the near future.

Posted 2 years ago

“My friend has just had his A5 car cleaned by Joe in Leeds . What a fantastic job , best car valet ! Very professional added touch if strikes in car Matt’. Really nice job and really nice guy .”

Helpful Report

Posted 2 years ago

Thank you for taking the time to review our services for your friend. We will be sure to pass on your compliments to Joe.

Posted 2 years ago

“Carl was brilliant. He had a particularly difficult job as the inside of the mini was covered in dog hair and slobber. Wow, what a difference he has made - absolutely incredible. It looks like new. Would highly recommend and would definately use him again. Thanks Carl”

Helpful Report

Posted 2 years ago

Thank you for your wonderful review. We will be sure to pass on your compliments to Carl. Now time to go make more memories with that dog(s).

Posted 2 years ago

“Top professional car valeting service Could not find fault, excellent”

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Posted 2 years ago

Thank you. We look forward to valeting for you again in the near future.

Posted 2 years ago

“Great job done. Cars look great and smell fresh too. Recommend you give Himanshu a go if you need a valet and don't have time to sit and wait.”

Helpful Report

Posted 2 years ago

Thank you for your wonderful review. We will be sure to pass on your compliments to Himanshu.

Posted 2 years ago

“This was the respond I got from one of repair guys(Vidmantas Zukevicius) in Edinburgh "Thank you for your enquiry for our SMART repair service. I have had a look at it and unfortunately I am not able to help on this occasion.Too much of damage. some parts needs to be replaced".I don't understand how you get this rating, It was a little dent on bumper, I think when there is not enough profit on the job they just come up with any excuses. I took it to my own local garage and they said %15 repair and %85 part replacement.”

Helpful Report

Posted 2 years ago

Hello, I'm sorry to hear you feel unsatisfied. Unfortunately the repair was to big for our mobile repairer, We unfortunately don't do part replacements and our mobile repairer felt this job was too big to be carried and would need part replacements which we don't service for. I'm sorry we couldn't help on this occasion but Vidmantis contacted you back with the correct response as he isn't able to assist with the repair. Thanks for your understanding. - Danielle

Posted 2 years ago

“Huge thank you to Danny for coming to Grimsby today to do a valet on my Audi A1! It’s beautiful and clean and has been restored to its former glory. It was well worth the money and convenient whilst I was at work. I will definitely be booking in the future and recommend to family and friends.”

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Posted 2 years ago

“Bought a cheap ulez car but filthy inside, called fresh car mobile valeting and Himanshu turned up to complete the job , well can't believe it's the same rotten astra that I bought, absolutely fantastic job and will be using him in the future, cheers Himanshu great job”

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Posted 2 years ago

“I left my vehicle parked along the side of the road, only to discover that its front bumper had fallen victim to a scratch. Feeling quite frustrated, I reached out to several garages in search of a solution. Among the responses, Fresh Car stood out by offering the most competitive price. Opting for their services, I was pleasantly surprised. In just three days' time, a skilled professional named Mark arrived at my location to address the issue. Punctuality was clearly a priority for him, as he promptly appeared as scheduled. Remarkably, within a span of 90 minutes, he not only completed all the necessary repairs but also showcased his expertise through the quality of his work. Now, I'm delighted to report that my car's bumper has been fully restored, appearing as if the scratch never even happened. Kudos to Mark and the team at Fresh Car for a job well done.”

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Posted 2 years ago

Hi Anoop, Thank you so much for taking the time to write such a detailed review! We are so glad that Mark was able to provide you with such a satisfactory service and able to repair your Vehicle! We truly appreciate your kind words and we will be sure to pass this feedback onto Mark! Thank you - Danielle

Posted 2 years ago

“A+++ happy”

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Posted 2 years ago

Hi, Thanks for taking the time to leave us a 5* review! We look forward to seeing you again sometime :) - Danielle

Posted 2 years ago

“Danny in the Lincoln area worked hard on my car, especially the bonnet to try and remove swirl marks. Car is polished and very shiny now, like a mirror! He also worked hard on the inside, doing a good job to remove and cover up an area of discolouration on the dashboard, as well as shampooing the seats. Great job, very pleased!”

Helpful Report

Posted 2 years ago

Hi Josh, Thanks for taking the time to leave us with such a wonderful review. We are so glad to hear that Danny provided you with a very satisfactory valet. We will be sure to pass on this feedback to him. We hope you recommend us and use us again sometime! - Danielle

Posted 2 years ago

“Danny was easy to deal with, pleasant and worked very hard to make my car look like new again. Great job”

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Posted 2 years ago

Hi Steve, Thank you for taking the time to leave us with a great review! We are glad to hear Danny done a great job! We hope you recommend us and use us again sometime :) - Danielle

Posted 2 years ago

“...........”

Helpful Report

Posted 2 years ago

Hi, I'm sorry to see you feel you need to give us a 1* Review. Can you please send us over an email at clean@freshcarvaleting.com with your reasoning for this so we can have this looked into for you? Thanks. - Danielle

Posted 2 years ago

“Had a full valet on my Clio from Josh Liverpool today. Fantastic service. Could not fault it. Quality of his workmanship is second to none. Price may appear slightly expensive, but its cheap for the standards of his work.”

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Posted 2 years ago

Hi Craig. Thanks for taking the time to leave us a wonderful review. We are glad to hear that Josh provided you with a satisfactory valet. We hope you recommend us and use us again sometime :) - Danielle

Posted 2 years ago

“We had a full valet and paint protection on our Mini Cooper today by Simon (I think) from Littlehampton. He was a really nice guy, so good, very thorough and our mini looks amazing. Arrived early and got straight on with it. The black plastic looks brand new and the inside is amazing. We would certainly use him again.”

Helpful Report

Posted 2 years ago

Hi Terry, Thank you very much for taking the time to leave some lovely feedback. We will be sure to pass this feedback onto him. You can certainly choose to have Simon as your valeter again. When choosing your date and time for the booking on our website there is a dropdown menu that shows the valeters available in your area. You will be able to select him here. We look forward to seeing you again sometime :) - Danielle

Posted 2 years ago

“Thank you so much to Danny who was brilliant my car looks brand new Danny was friendly and efficient I would recommend him and your company to any one”

Helpful Report

Posted 2 years ago

Hi Sylvia, Thank you very much for taking the time to leave us a review. We are glad to hear that Danny provided you with a satisfactory experience! We will be sure to pass on this feedback. We look forward to seeing you again sometime, Please do recommend us :) - Danielle

Posted 2 years ago

Fresh Car - Mobile Car Valeting and SMART Repairs is rated 4.7 based on 2,240 reviews