Elite Models Online Reviews

Name: Elite Models Online
Address: MODELWORLD UK T/A.UNIT 1. ANCHOR BUSINESS PARKCASTLE ROAD, SITTINGBOURNE
Rating: 4.74

4.7 Rating 3,330 Reviews

94 %

of reviewers recommend Elite Models Online

Company Reviews

Metrics

Info

4.7

Based on 3,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Elite Models Online:

With more than 30 years experience in the model retail business having opened our first store in 1988, we aim to supply you with the greatest variety of models at extremely competitive prices. The team at Model World UK strive to provide excellent customer service - we don't just sell models we all have a love for what we do, and we also take part competitively in our hobbies, be it flying helicopters, quads, aeroplanes or racing cars and buggies. We love our jobs - who wouldn't enjoy working with these big boys toys all day everyday!

In the spring of 2013 we moved from our site at Maidstone to our new purpose built store in Sittingbourne where we have been able to grow and expand our offerings to you in a bright and welcoming store. And, in 2019 we nearly doubled the actual shop floor space to bring you even more products and also to allow us to launch the Sittingbourne Lego Store.

We are currently open Monday to Saturday 9.30am to 6pm

Phone:

01795 410630

Email:

dean@centuryuk.com

Location:

MODELWORLD UK T/A.UNIT 1. ANCHOR BUSINESS PARKCASTLE ROAD
SITTINGBOURNE
ME10 3AE

Elite Models Online 5 star review on 22nd May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt service”

Helpful Report

Posted 6 months ago

“First time modeller, very prompt delivery model is great Wright Flyer, enjoying making it.”

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Posted 6 months ago

“Ordered on line and delivered as promised,took the time to phone and confirm that I needed delivery as I live locally,have visited the shop in the past and always been very helpful.”

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Posted 6 months ago

“Good quality delivered on time.”

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Posted 6 months ago

“Very good service spot on came very propt well done chap even came down to the shop a spent. More money”

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Posted 6 months ago

“I was after some spotlights and amber roof running lights. Found exactly what I wanted. Great quality items and work well. Many thanks Elite Models Les Paine”

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Posted 6 months ago

“Received my item perfectly packed and promptly”

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Posted 6 months ago

“Excellent service and very helpful when the items I wanted were out of stock by suggesting an alternative.”

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Posted 7 months ago

“Parts were a long time arriving from manufacturer.. approx 3 months”

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Posted 7 months ago

“Excellent service as usual , prompt & fast delivery .”

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Posted 7 months ago

“We had a lot of fun making our propeller driven cars today. The props were quite big so they took a bit of driving, but with plenty of elastic bands we succeeded! The product is very high quality.”

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Posted 7 months ago

“Very happy with service,item very well packed,would recommend.”

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Posted 7 months ago

“Always an excellent service.”

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Posted 7 months ago

“Excellent shop with prompt delivery and outstanding communication! Thank you very much!”

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Posted 7 months ago

“I cannot recommend Elite Models highly enough. I had a problem with the loco I purchased but it was exchanged without quibble and my return postage was refunded quickly.”

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Posted 7 months ago

“Delivered quickly at a great price.”

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Posted 7 months ago

“Excellent customer service and quick, well-packaged postage. Good selection of stock and I would recommend shopping here”

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Posted 7 months ago

“I had tried 2 other companies to obtain a full suite of paints [17 number] for a model and was still missing 3... all of which you supplied to complete the exercise. With the disappointment, postage and packaging costs etc x3 now, I wish you were my first choice. Lesson learnt for next time. Only negative comment, try explaining to your wife who Elite Models Online are on your statement!”

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Posted 8 months ago

“I have used Elite models several times. I have often phoned for advice, received excellent advice and when ordering, prompt results. Excellent.”

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Posted 8 months ago

“Fantastic service, will definitely buy from you again!”

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Posted 8 months ago

Elite Models Online is rated 4.7 based on 3,330 reviews