“Lovely jumper but awful service - I’ve had to return the first jumper because it was too big but the refund process is a shambles! No communication after the 10 working days the item was returned and customer service is impossible to communicate with and when you do get someone they don’t read your email and send you round in circles! It’s completely put me off buying anything from here again!”
“Who doesn't love Eleanor Bowmer!? Everything in her range from the mugs to the prints to the stationery and kitchen linens it's all fantastic quality, beautifully designed, well made and of course, the packaging is to die for! Treat yourself, you will never be disappointed!”
“Beautiful wrapping paper for xmas- I buy every year and am glad you can now include the tags- with one paper the colours on the image are slightly off in that it looks cream on the website but when it arrived was a pale green- still lovely I just need to adjust my colour scheme!”
“I received no response to my support request for a refund of UK VAT.... You can either drop UK VAT when shipping to EU or keep UK vat and complete export requirements.... There's no middle ground.”
“I ordered the Christmas sacks for my kids, I knew they would be beautiful in real life but the quality was far better than I even expected! Hope they wash well too as we want to keep them and use them every year!”
“Ordered the Christmas Santa sack for my daughter and it’s exceeded my expectations, the material is amazing and such good quality. So excited for her to see it on Christmas Day and for it to be part of our traditions each year as it will definitely last!”
“I’m obsessed with all things Eleanor Bowmer! I’ve purchased almost the entire Christmas collection this year, including the jumpers (which my husband is obviously thrilled about🤣). The quality is always THE BEST and I’m so excited to buy more when we move house in December!”
“The product is gorgeous and exactly what I wanted, thank you.
However, it did arrive in a package box that was too small and so part of it (including fabric) was poking out of the box. I was not particularly pleased about this as it was expensive. I am not sure why it wasn’t just packaged in a larger box.”
