DIY Direct Reviews

Name: DIY Direct
Address: Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Birmingham
Rating: 4.83

4.8 Rating 1,398 Reviews

96 %

of reviewers recommend DIY Direct

4.8

Based on 1,398 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

DIY Direct 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All good - no problems at all”

Helpful Report

Posted 5 years ago

“Good product and service”

Helpful Report

Posted 5 years ago

“Great hinges just what we wanted. postage was slower than expected but I think that's due to the overwhelming pressure of online orders”

Helpful Report

Posted 5 years ago

“Order dispatched quickly and all intact.”

Helpful Report

Posted 5 years ago

“Perfect job.”

Helpful Report

Posted 5 years ago

“Good prices and fast delivery”

Helpful Report

Posted 5 years ago

“Paid for Hinges, hinges came. I mean you want a "well done" or a poem?”

Helpful Report

Posted 5 years ago

“Excellent service was really quick delivery, was looking for a particular item and found it with ease on their website never used this company before but will be doing for future purchases, shop with confidence.”

Helpful Report

Posted 5 years ago

“Good range and decent prices. Order delivered on time, no problems.”

Helpful Report

Posted 5 years ago

“no problems ordering from this diy direct company everything from ordering to the delivery went very smooth thank you for an easy transaction”

Helpful Report

Posted 5 years ago

“Great price, great delivery service”

Helpful Report

Posted 5 years ago

“Fantastic service, highly recommend item arrived promptly”

Helpful Report

Posted 5 years ago

“My goods arrived earlier than expected, in perfect condition, and exactly what I needed. Well done.”

Helpful Report

Posted 5 years ago

“Good delivery time and does what it says”

Helpful Report

Posted 5 years ago

“Great service and bulbs”

Helpful Report

Posted 5 years ago

“Fully dimensioned product on site, 16mm hinge pins. Price reasonable. Delivery arrived within stated window.”

Helpful Report

Posted 5 years ago

“Delivery was prompt, i haven't fixed the ironmongery I purchased but feels pretty robust and looks exactly as advertised on the website”

Helpful Report

Posted 5 years ago

“Purchased a number of "extendable tension net curtain rods". Great product easy to position, well made and good price. Service from DIY Direct was very efficient and order sent and received quickly. I would not hesitate to use this company again.”

Helpful Report

Posted 5 years ago

“Prompt delivery and Happy with the product.”

Helpful Report

Posted 5 years ago

“The bath plug as exactly what I wanted! It worked. And DIY Direct sent it quickly and efficiently. Thank you”

Helpful Report

Posted 5 years ago

DIY Direct is rated 4.8 based on 1,398 reviews