DIY Direct Reviews

Name: DIY Direct
Address: Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Birmingham
Rating: 4.83

4.8 Rating 1,397 Reviews

96 %

of reviewers recommend DIY Direct

4.8

Based on 1,397 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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DIY Direct 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

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“Special bulbs for our outdoor lights. Delivered in a timely fashion. Easy to order online. Would use this company again”

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Posted 1 year ago

Thank you for taking the time to leave us an excellent review, we really appreciate it

Posted 1 year ago

“Perfect! Arrived the next day! Thank you.”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“Hinges arrived but without screws to install them!! They were not suitable and having opened them we didn’t return them. Very disappointed!”

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Posted 1 year ago

We are sorry to learn you are unhappy with the hinges but as shown on the product page, screws are not included, which is normal for the hinge type. If you would like to contact our customer services they will do their best to assist.

Posted 1 year ago

“Very fast delivery and everything in order, thank you”

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Posted 1 year ago

“Acceptable service”

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Posted 1 year ago

Thank you for taking the time to leave us a review.

Posted 1 year ago

“Price and delivery was spot on”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 year ago

“Excellent quick service. Item ordered was spot on, and good price too.”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“The item was perfect for the job at hand delivery and price was great”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“Item exactly as described, good quality.”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“A prompt, and trouble free service. Easy to use website, and ordering process.”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“Good quality products supplied in super quick time and all came well packaged.”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“Very efficient ordering system and prompt delivery.”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“It was easy to order the product I wanted and there is a very good range of products to choose from.The delivery was quick and on time like they said and I will definitely use this company again”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“Excellent product, easy to understand web site, realistic pricing and speedy delivery, well done.”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“Excellent product, great value and super fast delivery!!”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“Good quailty items,with fast accurate delivery.”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 year ago

“Extensive range of products. Easy to use website. Good value and great service. Have used them before and will do so again.”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“Excellent goods arrived on time and was exactly what I wanted!”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“Always have the items I require”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“A five out of five for my 3 number 5’s”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

DIY Direct is rated 4.8 based on 1,397 reviews