DIY Direct Reviews

Name: DIY Direct
Address: Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Birmingham
Rating: 4.83

4.8 Rating 1,406 Reviews

96 %

of reviewers recommend DIY Direct

4.8

Based on 1,406 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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DIY Direct 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A five out of five for my 3 number 5’s”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“Delivered in good time. I will definitely use this company again.”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“Part arrived very quickly and was good quality. DIY express have delivered.”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“Clear description on website. Product was exactly as needed and arrived very promptly. Excellent service”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“|Item as advertised and promptly delivered. Thank you.”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it

Posted 2 years ago

“DIYDirect had a product in stock that no-one else did. Arrived with a few days and installed ptromptly. Shame the shipping cost more than the product.... However, thoroughly recommended.”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it

Posted 2 years ago

“Quick despatch, well wrapped, all good!”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“Prompt delivery and easy to order.”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“Excellent service great company fast delivery and if you have problem it's sorted thanks”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“very happy with service”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it

Posted 2 years ago

“Well pleased with the goods and first class service.”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“super service exactly what we wanted”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“Good products and very helpful with a query I had excellent after service will be back again thank you Dave.”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“Best price, fast delivery and good quality product!”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“Brilliant service. Cheapest I’ve seen on line and delivery was quicker than buying through Amazon. DIY Direct Express will be my go to site from now on.”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it. We look forward to welcoming you back again soon.

Posted 2 years ago

“Extremely happy with company. Very good prices. prompt delivery and extremely well packaged”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“My order of a roll of thin plastic to cover furniture/walls etc., arrived within a couple of days, beautifully packaged in a strong cardboard tube. Thank you for your efficiency, professionalism and trustworthy service. Much appreciated.”

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Posted 2 years ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 2 years ago

“Excellent, competitively priced and very fast delivery.Will use again for sure...”

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Posted 2 years ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 2 years ago

“All good. Prompt service.”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

“Very good service and delivery.”

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Posted 2 years ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 2 years ago

DIY Direct is rated 4.8 based on 1,406 reviews