DIY Direct Reviews

Name: DIY Direct
Address: Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Front Suite, 1st Floor, Charles House, Great Charles Street Queensway, Birmingham, Birmingham
Rating: 4.83

4.8 Rating 1,406 Reviews

96 %

of reviewers recommend DIY Direct

4.8

Based on 1,406 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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DIY Direct 5 star review on 14th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really quick & efficient service”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it

Posted 1 year ago

“Item came on time. Quality is as expected. 👍”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 year ago

“Great service and super fast delivery”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 year ago

“Direct Express...great Seller...easy to use website, fast and efficient service.”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“Everything exactly as ordered, decent quality, good price.”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“Great set of hooks, great price, fast delivery, no problems”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“Ordered new light bulbs that I couldn’t find in my local DIY store. I needed help and DIY Direct were able to advise. Made the purchase and items arrived quickly and on time. Well packaged to protect them.”

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Posted 1 year ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 1 year ago

“Product was perfect but most impressive was the fact that it arrived the next day after ordering - good service”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“Excellent product at a very good price, and it arrived within a day or two. Thanks.”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“Quick and reliable service, the flourescent tube I ordered arrived well packed, unbroken and within the time they had predicted. Can't fault them on any level...”

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Posted 1 year ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 1 year ago

“First time using DIY Direct but very positive experience. I was surprised how much they stocked and delivery was excellent. Will definitely shop there again.”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“Ordered 2 fluorescent tubes from DIY because of the price, from Amazon it would of been just one for a similar price. Delivery from DIY could of been quicker in my view but don't know if that's them or the courier. Either way no complaints.”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“Excellent response. Delivered 2 days from order”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 year ago

“Order some lights and they came the day after. Definitely will be ordering again thank you”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“I was very pleased to find on DIY direct curtain rings that were an exact match to some that we already had. The order process was simple, confirmed by email and followed up with prompt delivery. The rings were excactly as specified on the DIY Direct website and were exactly what I was looking for.”

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Posted 1 year ago

Thank you for taking the time to leave us an excellent review, we really appreciate it.

Posted 1 year ago

“Product was as described and despatched/received very quickly. Would be very happy to use company again”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 year ago

“Great hinges, it was great that a company listed the cup size as we needed a smaller cup size than the usual stores had, and having soft close makes it all the better, only think wrong was I had to make the holes larger as it does not come with any screws and the ones I had rom the old hinges were wider.”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“Excellent Service and delivery”

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Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 year ago

“Realy good price and even with the postage was cheaper for 2 items than most other sites for one item”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

“Great service. Very prompt delivery. Just what I needed and couldn't buy locally.”

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Posted 1 year ago

Thank you for taking the time to leave us a great review, we really appreciate it.

Posted 1 year ago

DIY Direct is rated 4.8 based on 1,406 reviews