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Cp Lighting & Interiors Reviews

4.7 Rating 430 Reviews
93 %
of reviewers recommend Cp Lighting & Interiors
Read Cp Lighting & Interiors Reviews

About Cp Lighting & Interiors:

As an established family ran lighting & interiors company for over 40 years, we bring you an extensive selection of exclusive lighting sourced from around the world. Call into our gorgeous showroom to view our collection of stunning lighting, mirrors, furniture, designer paints & wallpapers.

Each customer and review mean so much to us and we endeavor to offer the best service, we can so please let us know how we're doing!

Our sales team are up to date with the latest trends and can provide expert advice. We hope you enjoy shopping on our website or in our Team Valley, Gateshead showroom.

Visit Website

Phone:

01914401111

Email:

info@cplights.com

Location:

5 & 6 Maingate, Kingsway North, Team Valley,
Gateshead
United Kingdom
NE11 0BE

Write Your review

Internet order delivered promptly in good condition and as described Excellent service, thanks cp lighting
Helpful Report
Posted 2 years ago
Dear Stephen, Thanks so much for your 5 star review! We really appreciate your business and are so happy that you are pleased with your order. We'll be sure to let the team know to keep up the good work! Cp Lighting & Interiors Marketing Team
Posted 2 years ago
Great price. Plenty of communication post purchase and accurate timing estimate for delivery. Very happy.
Helpful Report
Posted 2 years ago
Dear Robert, Thank you so much for your 5-star review. We will be sure to share this with the team to let them know to keep up the amazing work! Remember you earn points with each purchase, be sure to check your e-wallet to redeem your balance off your next order! Cp Lighting & Interiors Marketing Team
Posted 2 years ago
The light is fantastic, and definitely will upgrade your living room. It comes with good packing, and the crystals are already attached so we don't have to fix them one by one. The light was quite heavy and need 2-3 strong men to install it. I am very happy with the quality and delivery. Highly recommend.
Cp Lighting & Interiors 5 star review on 9th February 2023
Helpful Report
Posted 2 years ago
Dear Tsz, Thank you so much for this 5-star review! We really appreciate your support to a small family ran business. Your review really helps us share the word about us! Cp Lighting & Interiors Marketing Team
Posted 2 years ago
I bought a picture frame from CP Lighting and had a slight issue with it. I got in contact with them and they could not have been more helpful. Their customer service is excellent. Nothing was too much trouble, they responded quickly fixed my issue and were just generally brilliant.
Helpful Report
Posted 2 years ago
Dear James, Thank you so much for your 5-star review! We will be sure to share this with the team to let them know to keep up the amazing work! Remember you earn points with each purchase, be sure to check your e-wallet to redeem your balance off your next order! Cp Lighting & Interiors Marketing Team
Posted 2 years ago
Spent almost £300 on a ceiling light. Arrived ok. Quality ok but central shift a bit bent slightly. Didn't complain just straightened it. Fitted lamp and all 6 bulbs supplied. 1 bulb not working. Switched bulbs round to make sure bulb was the problem, it was. Contacted Cp lighting asking for bulb and asked for extra bulb (small 4w bulb) as a goodwill gesture. Company responded quickly but only offered to replace broken bulb. Not a major issue but certainly not great customer service. We like buying off good companies. Maybe £300 wasnt enough to warrant a £4 good will gesture! Wouldn't rush back.
Helpful Report
Posted 2 years ago
Dear John, Thank you for posting a review and we’re so sorry to hear that your experience was not up to standards. Can you please provide us with your WEB order number so we can contact the supplier directly with regards to the bent light fitting? We would like to make them aware of the issue so we can resolve this problem for other customers, and would have of course replaced this for you if we had known. We apologize for the issue with the bulb, we use branded bulbs and they do occasionally get the odd faulty one. Our understanding was you only had one faulty bulb which we replaced straight away, and you do get 3 years guarantee on all LED bulbs so they should all last you years to come. Please feel free to reach out to Customer Services by emailing info@cplights.com with your WEB order number as well as the reference with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Cp Lighting & Interiors Marketing Team
Posted 2 years ago
great items came in good time thank you
Helpful Report
Posted 2 years ago
Dear Michael, Thank you for your 5 star review, we appreciate your business! Cp Lighting & Interiors Marketing Team
Posted 2 years ago
My lights are beautiful, classy and elegant. Thank you
Helpful Report
Posted 2 years ago
Dear Laura, Thank you for your 5 star review! We really appreciate your business. Cp Lighting & Interiors Marketing Team
Posted 2 years ago
Excellent service and product. I can highly recommend this company and I would certainly use them in the future.
Helpful Report
Posted 2 years ago
Dear Debbie, Thank you so much for your 5-star review! We will be sure to share this with the team to let them know to keep up the amazing work! Cp Lighting & Interiors Marketing Team
Posted 2 years ago
Excellent products and service
Helpful Report
Posted 2 years ago
Dear Susan, Thank you for your 5 star review and lovely feedback! We'll be sure to share it with the rest of the team and let them know to keep up the good work! Cp Lighting & Interiors Marketing Team
Posted 2 years ago
Good selection of lighting in stock and competitively priced. If not immediately available they will inform with approximate availability before processing the order giving the option to cancel.
Helpful Report
Posted 2 years ago
Dear Michael, Thank you so much for taking the time to leave an excellent rating! We really appreciate your business. Please let us know if you have any questions regarding your order by emailing info@cplights.com Cp Lighting & Interiors Marketing Team
Posted 2 years ago
I ordered 6 items..I was told there was only 3 in stock which was Absolutely fine. I received the items but I'm still waiting for my refund for the other 3?
Helpful Report
Posted 2 years ago
Dear Antonia, Thank you for letting us know about this. We have looked into the issue and contacted our payment provider, and issued you a new refund yesterday. You should have received an email from our customer services team confirming this. I apologize on behalf of everyone at Cp Lighting & Interiors. It was an uncommon instance and we’ll do better in the future! Please feel free to reach out to Customer Services by emailing info@cplights.com with your WEB order number as well as the reference with any further comments, concerns, or suggestions you wish to share. Cp Lighting & Interiors Marketing Team
Posted 2 years ago
Excellent product.
Helpful Report
Posted 2 years ago
Dear Anita, Thank you so much for this 5-star review. We really appreciate your support to a small family ran business. Your review really helps us share the word about us! Cp Lighting & Interiors Marketing Team
Posted 2 years ago
I found your company whilst searching for a certain size of frame. I was delighted as your frames were far classier than any I’d previously seen. I ordered 5x5 and 6x4 Laura Ashley frames. Very impressed with the quick delivery and the frames were beautifully packaged. They were bought as a Christmas present for my daughter. She absolutely loved them, so much so she asked me for the name of the company and has since ordered more frames of the same design. Her new frames were delivered yesterday. I would definitely recommend your company for variety, price, quality and delivery.
Helpful Report
Posted 2 years ago
Dear Bev, Thank you so much for this 5-star review and feedback! We really appreciate your support to a small family ran business. Your review really helps us share the word about us! Cp Lighting & Interiors Marketing Team
Posted 2 years ago
Great light fitting! Although a few glass droplets were broken. Called CP they were replaced super quick. Great company to deal with. 5*
Helpful Report
Posted 2 years ago
Dear Kim, Thank you so much for your 5-star review! We will be sure to share this with the team to let them know to keep up the amazing work! Cp Lighting & Interiors Marketing Team
Posted 2 years ago
Fabulous customer service, speed of delivery and light - highly recommended
Helpful Report
Posted 2 years ago
Dear Carol, Thank you so much for this 5-star review. We really appreciate your support to a small family ran business. Your review really helps us share the word about us! Cp Lighting & Interiors Marketing Team
Posted 2 years ago
Lovely wall lights really pleased with them. Great service with quick delivery.
Cp Lighting & Interiors 5 star review on 28th December 2022 Cp Lighting & Interiors 5 star review on 28th December 2022
Helpful Report
Posted 2 years ago
Dear Alisin, Thank you for your 5 star review and lovely feedback! We are so glad you are pleased with your purchase. Cp Lighting & Interiors Marketing Team
Posted 2 years ago
Excellent service, delivery prompt, product as described
Helpful Report
Posted 2 years ago
Dear Janet, Thank you for your lovely feedback and 5 star review! We’ll be sure to let the team know to keep up the good work. Remember you earn points with every purchase, redeemable on your next order! Cp Lighting & Interiors Marketing Team
Posted 2 years ago
Was very unsure as ordered online so can’t really see how they would truly look. However, the lights are lovely and online photos do not do them justice. Very pleased with them. Thank you
Helpful Report
Posted 2 years ago
Dear Tracey, Thank you for your 5 star review! We’re so pleased you’re happy with your purchase. Have a lovely Christmas! Cp Lighting & Interior Marketing Team
Posted 2 years ago
Delivered on time by a kind gentleman who helped me with a rather large box . Lights as described and look good in my kitchen and dining area . Would use this firm again
Helpful Report
Posted 2 years ago
Dear Lily, Thank you so much for your 5-star review! We will be sure to share this with our delivery drivers to let them know to keep up the amazing work! Cp Lighting & Interiors Marketing Team
Posted 2 years ago
I recently purchased a ceiling light which arrived on time as quoted. Unfortunately I damaged the diffuser on installation, on contacting customer services the organised a replacement part which arrived direct from the manufacture with in a week - 5 star service all round, would highly recommend CP Lighting and will certainly be using them again for any future purchases - many thanks to all of the team😀 Kind regards Gary
Helpful Report
Posted 2 years ago
Dear Gary, Thank you so much for your 5-star review! We will be sure to share this with the team to let them know to keep up the amazing work! Cp Lighting & Interiors Marketing Team
Posted 2 years ago
Cp Lighting & Interiors is rated 4.7 based on 430 reviews