Cp Lighting & Interiors Reviews

Name: Cp Lighting & Interiors
Address: 5 & 6 Maingate, Kingsway North, Team Valley, Gateshead, United Kingdom
Rating: 4.73

4.7 Rating 429 Reviews

93 %

of reviewers recommend Cp Lighting & Interiors

About Cp Lighting & Interiors:

As an established family ran lighting & interiors company for over 40 years, we bring you an extensive selection of exclusive lighting sourced from around the world. Call into our gorgeous showroom to view our collection of stunning lighting, mirrors, furniture, designer paints & wallpapers.

Each customer and review mean so much to us and we endeavor to offer the best service, we can so please let us know how we're doing!

Our sales team are up to date with the latest trends and can provide expert advice. We hope you enjoy shopping on our website or in our Team Valley, Gateshead showroom.

Visit Website

Phone:

01914401111

Email:

info@cplights.com

Location:

5 & 6 Maingate, Kingsway North, Team Valley,
Gateshead
United Kingdom
NE11 0BE

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Cp Lighting & Interiors 5 star review on 18th April 2025

191

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service prompt delivery We ordered 2 pairs of lamps, one pair returned as not suitable for location . The returns and refund was handled quickly with no problems Overall great service”

Helpful Report

Posted 1 month ago

Dear Alasdair, Thank you for your wonderful review! We're delighted to hear that you experienced excellent service and prompt delivery. It's great to know that any returns were handled swiftly and without issues. Cp Lighting & Interiors Marketing Team

Posted 4 weeks ago

“Recommended seller. Item was at a great price and arrived quickly and well packaged - thank you”

Helpful Report

Posted 1 day ago

“great floor lamp, beautifully packaged.”

Helpful Report

Posted 1 week ago

Dear Jane, Thank you for your wonderful review! We're thrilled to hear you love your new floor lamp and that it arrived beautifully packaged. Cp Lighting & Interiors Marketing Team

Posted 6 days ago

“Proposes the wrong bulbs to purchase with the lamp I bought. And when you notice it, tough luck!”

Helpful Report

Posted 1 week ago

Dear Stephanie, Thank you for your review. We're sorry to hear that you received the wrong bulbs with your lamp purchase. Following our investigation we can see that we recommend the correct bulbs though you purchase the wrong type for your product. Should you need any suggestions on bulb recommendation in future please reach our to our friendly team who would be happy to guide you through the selection available aswell as the colour temperatures and dimming options we offer too. Cp Lighting & Interiors Marketing Team

Posted 6 days ago

“I bought two large ornaments from CP Lighting, unfortunately, one was damaged in transit. The service I received from CP Lighting in securing a replacement was outstanding. The process was efficient, speedy and professional, I was kept updated on progress throughout. I would highly recommend this company to anyone looking for a positive on line shopping experience.”

Helpful Report

Posted 1 week ago

“Absolutely love this company and the things are so lovely most definitely will order again Thankyou x”

Helpful Report

Posted 1 week ago

“The brass ceiling pendant light I bought was delivered in excellent condition and on time. It looks beautiful over my table.”

Helpful Report

Posted 1 week ago

“I ordered several light fittings for a large hotel project in London, but thankfully, I didn't proceed with the full order. I returned two of the light fittings, and to ensure their safe return, my colleagues added extra bubble wrap to the boxes. Unfortunately, they used brown tape to secure the bubble wrap, which led CP Lighting to refuse a £1500 refund because of this. I offered to exchange the boxes or accept a small deduction for new boxes, but my offer was declined. I contacted Trading Standards, and they agreed that the company's terms and conditions are unfair and unreasonable. They will guide me on taking appropriate action against them.”

Helpful Report

Posted 2 weeks ago

Dear Emanuela, Thank you for your feedback. We're genuinely sorry to hear you're disappointed with your experience. We take great care in handling returns fairly and in line with our returns policy, which states that items must be returned in their original, undamaged packaging to be eligible for a refund. Unfortunately, the returned light fittings arrived with brown parcel tape applied directly to the white product boxes. This caused irreversible damage to the packaging, making the items unsellable and ineligible for return under our policy. We understand your team may have added the tape to protect the items during transit, and we do appreciate that effort. However, because the boxes are part of the retail product presentation, we’re unable to remove the tape without tearing the packaging and, unfortunately, cannot resell the products in that condition. We respect your right to seek further guidance, and we remain transparent and cooperative should Trading Standards wish to discuss the matter with us. Kind Regards, Cp Lighting & Interiors Marketing Team

Posted 2 weeks ago

“Very happy with the service. The ornament is beautiful. Thank you.”

Helpful Report

Posted 3 weeks ago

Dear Kay, Thank you so much for your kind words! We're delighted to hear you're happy with both the service and your beautiful new ornament. Thanks again for choosing us! Cp Lighting & Interiors Marketing Team

Posted 2 weeks ago

“Excellent service and very good prices. My lamp arrived beautifully packaged and protected and within the predicted timeframe. Delighted”

Helpful Report

Posted 3 weeks ago

Dear Marian, Thank you so much for your lovely review! We're thrilled to hear you're delighted with your lamp and that everything arrived safely and on time. We really appreciate your kind words and hope to see you again soon! Cp Lighting & Interiors Marketing Team

Posted 2 weeks ago

“Excellent service from start to finish. Quick delivery and fantastic products.”

Helpful Report

Posted 3 weeks ago

Dear Alison, Thank you so much for your fantastic review! We're so pleased to hear you were happy with the service, delivery, and products from start to finish. Your support means a lot to us! Cp Lighting & Interiors Marketing Team

Posted 2 weeks ago

“A few of the glass droplets were broken in the box. .. would like to know how we get them replaced. Thank you”

Helpful Report

Posted 1 month ago

Dear Caroline, Thank you for your review! We’re sorry to hear that a few glass droplets arrived broken. Please complete the Report A Fault form on the footer of our website so we can assist you with replacements. Please ensure you do this within 48 hours of receiving your order as per our T&C's. Thank you. Cp Lighting & Interiors Marketing Team

Posted 4 weeks ago

“Very nice and big”

Helpful Report

Posted 1 month ago

Dear Lany, Thank you for your fantastic review! We're thrilled to hear that you are pleased with the size and quality of your purchase. Cp Lighting & Interiors Marketing Team

Posted 1 month ago

“Quality very good . Prompt delivery.”

Helpful Report

Posted 1 month ago

Dear Helen, Thank you for your amazing review! We're so glad to hear that you are satisfied with the quality and prompt delivery of your order. Cp Lighting & Interiors Marketing Team

Posted 1 month ago

“The lights were beautiful, came very well packaged and delivered on time.”

Helpful Report

Posted 1 month ago

Dear Shamiza, Thank you for your excellent review! We're delighted to hear that you found the lights beautiful and appreciated the careful packaging and timely delivery. Cp Lighting & Interiors Marketing Team

Posted 1 month ago

“Great selection of interiors and lighting with very helpful staff. Our product choices were available to take away on the day or collect from the local warehouse.”

Helpful Report

Posted 1 month ago

Dear Jane, Thank you so much for your wonderful review! We're thrilled that you enjoyed our selection of interiors and lighting and found our staff helpful. Thanks for sharing a photo too! Cp Lighting & Interiors Marketing Team

Posted 1 month ago

“Good efficient service. Very clear product description and easy to use website. Not fitted lights yet but look as described.”

Helpful Report

Posted 1 month ago

Dear Chellie, Thank you for your wonderful review! We're so pleased to hear that you found our service efficient and our website easy to navigate. We look forward to seeing how your lights look once fitted! Cp Lighting & Interiors Marketing Team

Posted 1 month ago

“Excellent item and very well packaged bought for my sons new home I came across cp lighting and I will be buying from this company again so many lovely choices for your home WELL DONE cp lighting 5*”

Helpful Report

Posted 1 month ago

Dear Julie, Thank you so much for your wonderful review! We're thrilled to hear that you found your item excellent and well-packaged. It's fantastic to know that you discovered so many lovely choices with us. Cp Lighting & Interiors Marketing Team

Posted 1 month ago

“I have purchased several different items from CP Lighting & interiors; the service is excellent, the delivery is very professional, and they regularly have offers. Overall very satisfied customer.”

Helpful Report

Posted 1 month ago

Dear Nesrin, Thank you so much for your glowing review! We're delighted to hear that you've had excellent service and professional delivery with your purchases from CP Lighting & Interiors. We appreciate your support and look forward to welcoming you back to cplights.com soon! Cp Lighting & Interiors Marketing Team

Posted 1 month ago

“Very happy with the whole service, thank you. Quick to answer enquires, speedy delivery well packaged. They look great too!”

Helpful Report

Posted 1 month ago

Dear Jenny, Thank you for your wonderful review! We're so happy to hear that you were pleased with our service and found our response time quick. It's great to know that your order arrived swiftly and in perfect condition. We appreciate your kind words and hope you enjoy your new items! Cp Lighting & Interiors Marketing Team

Posted 1 month ago

Cp Lighting & Interiors is rated 4.7 based on 429 reviews