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Cp Lighting & Interiors Reviews

4.7 Rating 430 Reviews
93 %
of reviewers recommend Cp Lighting & Interiors
Read Cp Lighting & Interiors Reviews

About Cp Lighting & Interiors:

As an established family ran lighting & interiors company for over 40 years, we bring you an extensive selection of exclusive lighting sourced from around the world. Call into our gorgeous showroom to view our collection of stunning lighting, mirrors, furniture, designer paints & wallpapers.

Each customer and review mean so much to us and we endeavor to offer the best service, we can so please let us know how we're doing!

Our sales team are up to date with the latest trends and can provide expert advice. We hope you enjoy shopping on our website or in our Team Valley, Gateshead showroom.

Visit Website

Phone:

01914401111

Email:

info@cplights.com

Location:

5 & 6 Maingate, Kingsway North, Team Valley,
Gateshead
United Kingdom
NE11 0BE

Write Your review

Very happy with the goods and the service AAA
Helpful Report
Posted 1 year ago
Dear Chad, Thank you so much, for your wonderful five-star rating of Cp Lighting & Interiors! We are so pleased to hear that you were very happy with our goods and the service. Your kind words mean the world to us! Cp Lighting & Interiors Marketing Team.
Posted 1 year ago
Absolutely brilliant customer service,get to speak to someone, & quick response. I had a 'personal' time for delivery issue. Problem solved so easily,can't thank them enough ,,& then delivered within 3days. Item wrapped with care,, its beautiful, for my granddaughters 21st.
Helpful Report
Posted 1 year ago
Dear Linda, Thank you so much for your wonderful 5-star review! It means a lot to us that you were able to experience great customer service with us. We are so pleased to hear that the delivery issue was resolved so easily and the item arrived safely and quickly. We hope it was the perfect birthday gift for your granddaughter! Cp Lighting & Interiors Marketing Team.
Posted 1 year ago
1st class service, and speedy delivery. Very impressed with our beautiful new lights for our kitchen island. Thank you CP lights.
Helpful Report
Posted 1 year ago
Dear Val, Thank you! We're so glad that you were impressed with the speedy delivery and 1st class service of our beautiful new lights for your kitchen island! We appreciate your 5-star rating and we hope to continue to live up to your expectations. Cp lighting & Interiors Marketing Team.
Posted 1 year ago
having had our light fitting for 35 years i really did know where to start to replace it, your website was very good, you bettered your anticipated delivery time and the fitting was complete, undamaged and now fitted, thankyou it looks great, Chris March
Helpful Report
Posted 1 year ago
Dear Chris, Thank you so much for your 5 star review, we really appreciate your business! Cp Lighting & Interiors Marketing Team
Posted 1 year ago
Just as described, good price, well packed and quick delivery. I purchase two lights, they look fabulous up.
Helpful Report
Posted 1 year ago
Dear Sue, Thank you for leaving us a 5-star review. We are delighted to know that your experience with Cp Lighting & Interiors was a positive one! We are delighted to here that you found the products just as described, at a good price, well packed and quick delivery. We are so happy that the two lights look fabulous up in your home! Cp Lighting & Interiors Marketing Team.
Posted 1 year ago
Easy to place order and quick delivery. Will definitely use again. Thank you
Helpful Report
Posted 1 year ago
Dear Miranda, Thank you for taking the time to give us a 5-star rating! We appreciate your loyalty and are grateful that you found our ordering process easy and our delivery speed satisfactory. Thank you for choosing to use our services again—we hope you will have a similarly positive experience in the future! Cp Lighting & Interiors Marketing Team.
Posted 1 year ago
Excellent price compared to other sites for this Mirror and no delivery charge, so absolute bargin! Fast delivery, kept informed, on time. Gorgeous mirror!
Helpful Report
Posted 1 year ago
Dear Lorraine, Thank you for your 5 star review, we really appreciate your business! Cp Lighting & Interiors Marketing Team
Posted 1 year ago
Wow wow wow, i had been looking to add some more of the Laura Ashley photo frames but was struggling to find them. CP Lighting had just the ones i wanted. i finally have them all matching. Lovely website with lots of beautiful things. Thank you for fast ordering process and delivery 10/10 would highly recommend.
Helpful Report
Posted 1 year ago
Dear Karen, Thank you so much for leaving us a 5 star review and for your wonderful feedback! We're so pleased that you are satisfied with your experience on our website and with your purchase. Remember you earn loyalty points on each purchase, redeemable on your next order! Cp Lighting & Interiors Marketing Team
Posted 1 year ago
Ceiling light was as described. Looks lovely in child’s room
Helpful Report
Posted 1 year ago
Dear Shirley, Thank you for leaving a 5-star review, we really appreciate it! I am delighted to hear you were pleased with your ceiling light and that it looks lovely in your child's room. I hope you will continue to support our family-run business. Cp Lighting & Interiors Marketing Team.
Posted 1 year ago
Ordered very large diffusers, they arrived really well packaged and look lovely. Thankyou
Helpful Report
Posted 1 year ago
Dear Julie, Thank you for leaving a 5-star review, we really appreciate it! I am delighted to hear you were pleased with your reed diffuser, don't forget you can purchase refills and extra sticks when needed to keep the scent fresh for longer! Cp Lighting & Interiors Marketing Team.
Posted 1 year ago
easy, fast and efficient with lovely people to speak with
Helpful Report
Posted 1 year ago
Dear John, Thank you for leaving a 5-star review, we really appreciate it! I am delighted to hear you were pleased with the service provided, I will make sure to pass your comments on to our customer service team. Cp Lighting & Interiors Marketing Team.
Posted 1 year ago
Very professional. Top quality range of products and great communications throughout the process. Recommended.
Helpful Report
Posted 1 year ago
Dear Calum, Thank you for leaving a 5-star review, we really appreciate it! I am delighted to hear you were pleased with your products and the service you received, we hope you will shop with us again in the future. Cp Lighting & Interiors Marketing Team
Posted 1 year ago
Very pleased with the service and product.
Helpful Report
Posted 1 year ago
Dear Alison, Thank you so much for this 5-star review. We really appreciate your support to a small family ran business. Your review really helps us share the word about us! Cp Lighting & Interiors Marketing Team
Posted 1 year ago
I love my senses diffuser
Helpful Report
Posted 1 year ago
Dear Linda, We really appreciate you taking the time to share your rating with us. Remember you earn points with each purchase, Be sure to check your e-wallet to redeem your balance off your next order. You can also redeem your e-wallet towards reed diffuser refills too! Cp Lighting & Interiors Marketing Team
Posted 1 year ago
Although the light I ordered was lovely, I misjudged the weight and it was far too heavy for a standard ceiling and needed reinforcement. My mistake! CP Lighting returns was easy, however I had to pay for my own courier to return (which they made clear from the start) and I could not return the light bulbs. This turned out to be a very costly mistake for me. I have now lost £100, just for ordering something and realising it is not suitable. I would not be ordering again from CP Lighting. We sometimes make mistakes and losing that much money is really a hard pill to swallow, particularly when you can return almost anything you purchase nowadays, for free. I will buy my lighting somewhere else, just in case!
Helpful Report
Posted 1 year ago
Dear Hulya, Thanks for sharing your feedback. We’re so sorry your experience didn’t match your expectations. We do detail our full Returns Terms & Conditions on our website for your reference to make this as transparent and easy to follow as possible. Thank you for your positive comments about how lovely the light you ordered was too. We wish you a lovely weekend. Cp Lighting & Interiors Marketing Team
Posted 1 year ago
Received wrong item. My husband had unpacked and arranged it as a surprise unaware it was incorrect. Cp Lighting didn't offer a refund or voucher off next purchase
Helpful Report
Posted 1 year ago
Dear Angela, Firstly apologies you have received an incorrect item on this occasion - we are so sorry about this, We have spoken with our Customer Service team who advise that they offered to collect the incorrect item and swiftly deliver the correct item to you? however, the reed diffuser had already been opened and used and on this basis we we're able to arrange a collection and replacement as the seal was broken and couldn't be safely collected due to the product containing flammable liquid. We have since credited your e-wallet with £5.00 which is over 10% of the products value if you wish to order from us again this can be redeemed against any future purchase online. We do hope to see you shopping with us again soon and hope that your experience doesn't deter you from doing so. Cp Lighting & interiors Marketing Team
Posted 1 year ago
The web site is really good to look around, and the delivery was quick.
Helpful Report
Posted 1 year ago
Dear Marie, Thank you so much Marie for your 5 star rating of Cp Lighting & Interiors. We appreciate that you had a pleasant experience while browsing our website, and that the delivery was also fast. Thank you for being a new customer and we hope to see you again in the future! Cp Lighting & interiors Marketing Team
Posted 1 year ago
Great customer service, beautiful pictures lights at a really great price. I’ll be ordering again from CP Lighting & Interiors
Helpful Report
Posted 1 year ago
Dear Zoe, Thank you for leaving a 5-star review, we will appreciate it! I am delighted to hear you were pleased with our service and your lights, I will make sure to let the customer service team they did a great job. Cp Lighting & Interiors.
Posted 1 year ago
Fresh Fig Diffuser, bought on-line. Very speedy and efficient delivery, well packaged. The diffuser smells lovely, bought after having one in a holiday rental. Cp Lighting & Interiors was the only stockist.
Helpful Report
Posted 1 year ago
Dear Ann, Thank you for leaving a 5-star review, we really appreciate it! I am delighted to hear you are pleased with your reed diffuser, and I hop you will hop with us again in the future. Cp Lighting & Interiors Marketing Team.
Posted 1 year ago
Great selection of lights- only issue is they clearly say orders over £100 have free delivery and then you charge £20. I phoned and was told the Aberdeen area was outwith the free delivery- ridiculous- Aberdeen is hardly a great distance from your dispatch area. Don’t advertise free delivery if you don’t do it
Helpful Report
Posted 1 year ago
Dear Ruth, Thank you for your review with us this evening. Just to clarify, We do advertise that there are certain postcodes except, this is due to our courier charging us a surcharge to deliver into specific postcodes. Please see the link here to our Delivery & Returns page for ease - https://www.cplights.com/delivery-returns-i5 You will see it says the following: Order value over £100.00 = FREE DELIVERY (UK mainland postcodes only, certain postcodes exempt) Please note there will be a £19.99 - £89.99 delivery charge for all Northern Ireland, Inverness, certain areas of Scotland and Scottish Highland postcodes. Price is calculated based on postcode. We hope this is doesn’t put you off shopping with us again. Cp Lighting & Interiors Marketing Team
Posted 1 year ago
Cp Lighting & Interiors is rated 4.7 based on 430 reviews