Cotterill Civils Reviews

Name: Cotterill Civils
Rating: 4.76

4.8 Rating 285 Reviews

94 %

of reviewers recommend Cotterill Civils

4.8

Based on 285 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cotterill Civils:

Cotterill Civils was founded in 1993 by our MD, Andrew Cotterill. We’ve since gone on to become a leading supplier of civils, drainage and environmental solutions to the construction and agricultural sectors. What makes us different is the expert advice we can provide on the products that we sell. We want to ensure you get the best products at the best price for your specific project. We pride ourselves on our excellent customer service and value your feedback.

Visit Website

Phone:

0121 351 3230

Email:

sales@cotterillcivils.co.uk

Location:

Hermitage Farm, Wishaw, West Midlands
B76 9QJ

Cotterill Civils 5 star review on 24th June 2025

Ivy H

Cotterill Civils 5 star review on 19th January 2024

Graham T

Cotterill Civils 5 star review on 6th November 2023

Neil P

Cotterill Civils 5 star review on 5th October 2023

Mani R

Hammid M

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent website, really good products, very fast delivery, definitely be using again for future projects.”

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Posted 2 years ago

Thank you for the positive feedback Martin - we really appreciate it!

Posted 2 years ago

“Easy ordering and quick delivery. Thanks”

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Posted 2 years ago

Thank you for the positive feedback Kevin - we really appreciate it!

Posted 2 years ago

“Return phone calls delivery dates etc”

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Posted 2 years ago

Good afternoon Tony, We are very sorry to hear you had a poor experience with us. We are normally known for exceptional customer service and regret that we did not deliver to usual standards on this occasion. Thank you for taking the time to bring this to our attention and we hope you will give us the opportunity to show you our high levels of service in the future.

Posted 2 years ago

“Great service and price. Highly recommend. I have been dealing with Joe Brown who is professional, polite and very knowledgable. Thanks for the great service and look forward to working with them more in the future.”

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Posted 2 years ago

Thank you for the positive feedback Nikunj, we really appreciate it!

Posted 2 years ago

“Very good and helped us out of a tight spot”

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Posted 2 years ago

Thank you for the positive feedback Andrew, we really appreciate it and glad we could be of help!

Posted 2 years ago

“Great service, good price. Easy to talk to. Delivered the right product on time”

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Posted 2 years ago

Thank you for the positive feedback Andrea, we really appreciate it!

Posted 2 years ago

“Excellent customer service”

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Posted 2 years ago

Thank you for the positive feedback, we really appreciate it!

Posted 2 years ago

“Great Product, delivered quickly”

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Posted 2 years ago

Thank you for the positive feedback, we really appreciate it!

Posted 2 years ago

“Great guys to deal with. need to improve payment mechanism as credit card wasn't possible. Delivery good but need to clarify with delivery courier that a tailgate and forklift trolley are needed for big deliveries like this.”

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Posted 2 years ago

Hi Phil, Thank you for your feedback, we really appreciate it. We're really sorry you had difficulties with your payment. Just to clarify, we do take credit card payments, the only one we don't accept is Amex. We'll take on board your feedback regarding deliveries, as we always aim to further improve our service. Have a great day!

Posted 2 years ago

“I should have gone to Cotterill first. I wasted too much time with a new "search engine optimiser" company. Cotterill are long established and knew what I needed and with sensible prices.”

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Posted 2 years ago

Thank you for the positive feedback Barry, we really appreciate it!

Posted 2 years ago

“Found them very helpful and always come back quickly on quotes.”

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Posted 2 years ago

Thank you for the positive feedback Mark, we really appreciate it!

Posted 2 years ago

“Great price for soakaway crates which arrived earlier than stated. Great service. Will certainly use Cotterell again 👍”

Cotterill Civils 5 star review on 9th October 2022

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Posted 2 years ago

Thank you for your positive feedback Philip, we really appreciate it!

Posted 2 years ago

“From order to delivery brilliant service”

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Posted 2 years ago

Thank you for your positive feedback Alan, we really appreciate it!

Posted 2 years ago

“Very good service”

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Posted 2 years ago

Thank you for your positive feedback Peter, we really appreciate it!

Posted 2 years ago

“I was very happy with the person on sales and the delivery very refreshing to come upon such good service”

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Posted 2 years ago

Thank you for your positive feedback Peter, we really appreciate it!

Posted 2 years ago

“Very helpful and polite service”

Cotterill Civils 5 star review on 28th September 2022

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Posted 2 years ago

Thank you for your positive feedback Paul, we really appreciate it!

Posted 2 years ago

“First class products and service every time. First point of call for our civils needs”

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Posted 2 years ago

Thank you for your positive feedback Mark, we really appreciate it!

Posted 2 years ago

“Very poor communications Delivery was very late 7 days after payment was received”

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Posted 2 years ago

Hi Mehmood, We are very sorry to hear you had a poor experience with us. We have looked into this and believe it was due to Royal Mail being on strike. We have now refunded you the carriage. We thank you for your feedback and hope you will use our services again in the future. Have a great day!

Posted 2 years ago

“Great price and very quick to receive the goods”

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Posted 2 years ago

Thank you for your positive feedback Daniel, we really appreciate it!

Posted 2 years ago

“Friendly expect advice over the phone prior to ordering, everything suggested worked perfectly and job now complete.”

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Posted 2 years ago

Thank you for your positive feedback Mark, we really appreciate it!

Posted 2 years ago

Cotterill Civils is rated 4.8 based on 285 reviews