Cotterill Civils Reviews

Name: Cotterill Civils
Rating: 4.76

4.8 Rating 285 Reviews

94 %

of reviewers recommend Cotterill Civils

4.8

Based on 285 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cotterill Civils:

Cotterill Civils was founded in 1993 by our MD, Andrew Cotterill. We’ve since gone on to become a leading supplier of civils, drainage and environmental solutions to the construction and agricultural sectors. What makes us different is the expert advice we can provide on the products that we sell. We want to ensure you get the best products at the best price for your specific project. We pride ourselves on our excellent customer service and value your feedback.

Visit Website

Phone:

0121 351 3230

Email:

sales@cotterillcivils.co.uk

Location:

Hermitage Farm, Wishaw, West Midlands
B76 9QJ

Cotterill Civils 5 star review on 24th June 2025

Ivy H

Cotterill Civils 5 star review on 19th January 2024

Graham T

Cotterill Civils 5 star review on 6th November 2023

Neil P

Cotterill Civils 5 star review on 5th October 2023

Mani R

Hammid M

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods were not as described. The ducting I ordered was listed as containing a drawstring, but when it arrived there was no string.”

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Posted 1 year ago

“Return phone calls delivery dates etc”

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Posted 2 years ago

Good afternoon Tony, We are very sorry to hear you had a poor experience with us. We are normally known for exceptional customer service and regret that we did not deliver to usual standards on this occasion. Thank you for taking the time to bring this to our attention and we hope you will give us the opportunity to show you our high levels of service in the future.

Posted 2 years ago

“Very poor communications Delivery was very late 7 days after payment was received”

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Posted 2 years ago

Hi Mehmood, We are very sorry to hear you had a poor experience with us. We have looked into this and believe it was due to Royal Mail being on strike. We have now refunded you the carriage. We thank you for your feedback and hope you will use our services again in the future. Have a great day!

Posted 2 years ago

“Painful experience. Wont be using again.”

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Posted 3 years ago

Further to our conversation earlier, we would like to apologise for your negative experience. We believe it was due to transport issues and is not a reflection on our service normally. Thank you for taking the time to bring this to our attention - we will use this feedback to improve our service in future.

Posted 3 years ago

Cotterill Civils is rated 4.8 based on 285 reviews