Cotterill Civils Reviews

Name: Cotterill Civils
Rating: 4.76

4.8 Rating 285 Reviews

94 %

of reviewers recommend Cotterill Civils

4.8

Based on 285 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cotterill Civils:

Cotterill Civils was founded in 1993 by our MD, Andrew Cotterill. We’ve since gone on to become a leading supplier of civils, drainage and environmental solutions to the construction and agricultural sectors. What makes us different is the expert advice we can provide on the products that we sell. We want to ensure you get the best products at the best price for your specific project. We pride ourselves on our excellent customer service and value your feedback.

Visit Website

Phone:

0121 351 3230

Email:

sales@cotterillcivils.co.uk

Location:

Hermitage Farm, Wishaw, West Midlands
B76 9QJ

Cotterill Civils 5 star review on 24th June 2025

Ivy H

Cotterill Civils 5 star review on 19th January 2024

Graham T

Cotterill Civils 5 star review on 6th November 2023

Neil P

Cotterill Civils 5 star review on 5th October 2023

Mani R

Hammid M

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered on time as ordered which make a change from most companies”

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Posted 1 year ago

Hi Malcolm, thank you for your positive feedback! It is greatly appreciated.

Posted 1 year ago

“It was a small order for a big firm so I didn't expect such great service. I was treated as a VIP! The Delivery was quick and the driver very helpful. The product quality is briiliant. absolutly FIRST CLASS.”

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Posted 1 year ago

Hi Ron, thank you for leaving us a 5 star review! It is greatly appreciated!

Posted 1 year ago

“Goods were not as described. The ducting I ordered was listed as containing a drawstring, but when it arrived there was no string.”

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Posted 1 year ago

“Ordered on 2 occasions soakaway crates and membrane. Competitively priced and good service. I actually provided wrong delivery address on second occasion but customer service corrected for me. Many thanks”

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Posted 1 year ago

Hi Will, thank you for your 5 star review! It is much appreciated.

Posted 1 year ago

“Efficient and friendly”

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Posted 1 year ago

Hi Richard, thanks for the positive feedback! It is really appreciated.

Posted 1 year ago

“The best crew, always help out.”

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Posted 1 year ago

Hi Graham, thank you for leaving us a review! These images look great!

Posted 1 year ago

“Great sales service and help in the yard when picking up pipe.”

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Posted 1 year ago

Hi Steven, thank you for leaving us a 5 star review! It is much appreciated.

Posted 1 year ago

“Prompt service and high-quality product. Thank you.”

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Posted 1 year ago

Hi Robert, thank you for your positive feedback! It is really appreciated.

Posted 1 year ago

“Perfect ++”

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Posted 1 year ago

Hi Vincent, thank you for your 5 star review! It is greatly appreciated.

Posted 1 year ago

“Great service and great prices”

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Posted 1 year ago

Hi Mark, thank you for the 5 star review! It is greatly appreciated.

Posted 1 year ago

“Product quality was great, delivery time was a let down. Website said 2 to 3 days and we called your sales team to confirm lead time and was told it comes from the yard so it's in stock. 3 days went, called on 7th day and was told it was coming from the manufacturer and would be with us today. So total lack of communication, not impressed”

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Posted 1 year ago

Hi Miles, thank you for taking the time to leave us feedback. We sincerely apologise for the miscommunication regarding your order delivery time. As this particular item was out of stock in our warehouse, our only option was to order it from the manufacturer, which unfortunately led to a delayed delivery time. We take your experience seriously, and will ensure to review this process to avoid this happening again in the future. Kind regards.

Posted 1 year ago

“Very good service my manhole cover arrived before due date so very happy will use again when I need more drainage.”

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Posted 1 year ago

Hi N Morgan, thank you for leaving us a positive review! Your feedback is so important to us.

Posted 1 year ago

“simple to work with and arrived on time, all good, no nonsense like Sky plastics were!”

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Posted 1 year ago

Hi Darryl, thank you for your 5 star review!

Posted 1 year ago

“Quick delivery , will be a repeat customer”

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Posted 1 year ago

“Good and prompt service.”

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Posted 1 year ago

“Best price, much quicker dispatch than advertised, and good follow-up to make sure my order arrived.”

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Posted 1 year ago

Hi Mark, thank you for leaving us a 5 star review! We are delighted that you are happy with the service you received.

Posted 1 year ago

“Delivered fast and efficiently. Great service”

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Posted 1 year ago

Hi Paul, thanks for the 5 stars! It is greatly appreciated!

Posted 1 year ago

“Fantastic service, from speaking to Alistair who answered all my questions & recommended which inspection chamber I needed to ordering it on Thursday night & it been delivered the following Monday morning”

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Posted 1 year ago

Hi Neil, thank you so much for taking the time to leave us a review! We are thrilled that you are happy with the service you received from Alistair and the team, and the fast delivery.

Posted 1 year ago

“Excellent customer service. Asked if items were in stock they promptly replied and delivered right on time once order was placed.”

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Posted 1 year ago

Hi Jonny, thank you for the 5 star review! It is much appreciated.

Posted 1 year ago

“We got off to a bad start but the situation was rectified. All was good.”

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Posted 1 year ago

Hi Edward, thank you for taking the time to leave us a review. We are pleased that we managed to rectify your issue for you. Your feedback is greatly appreciated.

Posted 1 year ago

Cotterill Civils is rated 4.8 based on 285 reviews