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Cotterill Civils Reviews

4.8 Rating 271 Reviews

94 %

of reviewers recommend Cotterill Civils

Company Reviews

Product Reviews

4.8

Based on 271 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cotterill Civils:

Cotterill Civils was founded in 1993 by our MD, Andrew Cotterill. We’ve since gone on to become a leading supplier of civils, drainage and environmental solutions to the construction and agricultural sectors. What makes us different is the expert advice we can provide on the products that we sell. We want to ensure you get the best products at the best price for your specific project. We pride ourselves on our excellent customer service and value your feedback.

Visit Website

Phone:

0121 351 3230

Email:

sales@cotterillcivils.co.uk

Location:

Hermitage Farm, Wishaw, West Midlands
B76 9QJ

Cotterill Civils 5 star review on 19th January 2024

Cotterill Civils 5 star review on 19th January 2024

Cotterill Civils 5 star review on 19th January 2024

Cotterill Civils 5 star review on 6th November 2023

Cotterill Civils 5 star review on 5th October 2023

Cotterill Civils 5 star review on 5th October 2023

Cotterill Civils 5 star review on 14th September 2023

9

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You struugled a bit to get the items ordered and it took a call from me to get the chase started and some action but once that was done it moved quickly”

Posted 1 week ago

Hi there, thank you for taking the time to leave us feedback. We sincerely apologise for the delay in getting your items to you. We aim to meet our lead times on every order, or communicate when this is not possible. We take your experience seriously, and will ensure to review this process to avoid this happening again in the future. Kind regards

Posted 1 week ago

“Great service on first purchase but after request for a code to alter postage cost on second purchase communication was poor and ultimately didn't receive code despite chasing so bought elsewhere”

Posted 4 weeks ago

Hi Paul, thank you for taking the time to leave us feedback. We sincerely apologise for the lack of communication regarding your postage code. We take your experience seriously, and will ensure to review this process to avoid this happening again in the future. Kind regards.

Posted 1 week ago

“On time delivery and good service”

Posted 4 weeks ago

Hi Tomas, thank you for leaving us a 5 star review! Your feedback is greatly appreciated.

Posted 1 week ago

“Service was excellent from placing the order to any questions we had about fitting the attenuation tank. Price was competitive.”

Posted 1 month ago

Hi Ian, thank you for leaving us a review with such positive feedback! It is greatly appreciated.

Posted 1 week ago

“Great speaking to you to complete order , good fast service.”

Posted 1 month ago

Hi Shirley, thank you for the 5 star review! It is greatly appreciated.

Posted 1 month ago

“We'll done cotterill's, my crates, pipes, flock and pits all came actually quicker than estimated and all well packaged, my lane is hard to traverse and I expected to have to meet the delivery men and pick up but none of it, thank you and I hope to do business with you again..”

Posted 1 month ago

Hi William, thank you for leaving us positive feedback!

Posted 1 month ago

“Delivered on time as ordered which make a change from most companies”

Posted 1 month ago

Hi Malcolm, thank you for your positive feedback! It is greatly appreciated.

Posted 1 month ago

“It was a small order for a big firm so I didn't expect such great service. I was treated as a VIP! The Delivery was quick and the driver very helpful. The product quality is briiliant. absolutly FIRST CLASS.”

Posted 2 months ago

Hi Ron, thank you for leaving us a 5 star review! It is greatly appreciated!

Posted 2 months ago

“Goods were not as described. The ducting I ordered was listed as containing a drawstring, but when it arrived there was no string.”

Posted 2 months ago

“Ordered on 2 occasions soakaway crates and membrane. Competitively priced and good service. I actually provided wrong delivery address on second occasion but customer service corrected for me. Many thanks”

Posted 2 months ago

Hi Will, thank you for your 5 star review! It is much appreciated.

Posted 2 months ago

“Efficient and friendly”

Posted 3 months ago

Hi Richard, thanks for the positive feedback! It is really appreciated.

Posted 2 months ago

“The best crew, always help out.”

Cotterill Civils 5 star review on 19th January 2024

Cotterill Civils 5 star review on 19th January 2024

Cotterill Civils 5 star review on 19th January 2024

Posted 3 months ago

Hi Graham, thank you for leaving us a review! These images look great!

Posted 2 months ago

“Great sales service and help in the yard when picking up pipe.”

Posted 3 months ago

Hi Steven, thank you for leaving us a 5 star review! It is much appreciated.

Posted 2 months ago

“Prompt service and high-quality product. Thank you.”

Posted 3 months ago

Hi Robert, thank you for your positive feedback! It is really appreciated.

Posted 3 months ago

“Perfect ++”

Posted 3 months ago

Hi Vincent, thank you for your 5 star review! It is greatly appreciated.

Posted 3 months ago

“Great service and great prices”

Posted 4 months ago

Hi Mark, thank you for the 5 star review! It is greatly appreciated.

Posted 3 months ago

“Product quality was great, delivery time was a let down. Website said 2 to 3 days and we called your sales team to confirm lead time and was told it comes from the yard so it's in stock. 3 days went, called on 7th day and was told it was coming from the manufacturer and would be with us today. So total lack of communication, not impressed”

Posted 4 months ago

Hi Miles, thank you for taking the time to leave us feedback. We sincerely apologise for the miscommunication regarding your order delivery time. As this particular item was out of stock in our warehouse, our only option was to order it from the manufacturer, which unfortunately led to a delayed delivery time. We take your experience seriously, and will ensure to review this process to avoid this happening again in the future. Kind regards.

Posted 3 months ago

“Very good service my manhole cover arrived before due date so very happy will use again when I need more drainage.”

Posted 4 months ago

Hi N Morgan, thank you for leaving us a positive review! Your feedback is so important to us.

Posted 4 months ago

“simple to work with and arrived on time, all good, no nonsense like Sky plastics were!”

Posted 4 months ago

Hi Darryl, thank you for your 5 star review!

Posted 4 months ago

“Quick delivery , will be a repeat customer”

Posted 5 months ago

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Cotterill Civils is rated 4.8 based on 271 reviews