Cotterill Civils Reviews

Name: Cotterill Civils
Rating: 4.76

4.8 Rating 285 Reviews

94 %

of reviewers recommend Cotterill Civils

4.8

Based on 285 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cotterill Civils:

Cotterill Civils was founded in 1993 by our MD, Andrew Cotterill. We’ve since gone on to become a leading supplier of civils, drainage and environmental solutions to the construction and agricultural sectors. What makes us different is the expert advice we can provide on the products that we sell. We want to ensure you get the best products at the best price for your specific project. We pride ourselves on our excellent customer service and value your feedback.

Visit Website

Phone:

0121 351 3230

Email:

sales@cotterillcivils.co.uk

Location:

Hermitage Farm, Wishaw, West Midlands
B76 9QJ

Cotterill Civils 5 star review on 24th June 2025

Ivy H

Cotterill Civils 5 star review on 19th January 2024

Graham T

Cotterill Civils 5 star review on 6th November 2023

Neil P

Cotterill Civils 5 star review on 5th October 2023

Mani R

Hammid M

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got told delivery was going to be Wednesday or Thursday at the latest so booked a guy with digger to do work commencing Monday and stuff never arrived until following Tuesday afternoon so now charged by digger driver as he lost a days work and now can’t get job done as he has other jobs booked it. Got phone call to say delivery is outwith there hands but why send the first email guaranteeing delivery. Also paid £60 extra for delivery and I’m £100 down for paying digger driver”

Helpful Report

Posted 3 years ago

Good afternoon Robbie, I am so sorry that your order did not arrive as planned. As discussed on the phone, our shipping company had promised to deliver at the time specified, which is why we sent an email confirmation to you in good faith. Unfortunately, they encountered issues and failed to deliver to this timescale. Again, we are extremely sorry this happened. If you would like to discuss this in more detail or need any further assistance with anything please call me on 0121 351 3230. Kind regards, Joe Brown

Posted 3 years ago

“The whole delivery process was unbelievable… wasn’t on time or the same day driver they sent didn’t have a clue … And the items was damaged !!!”

Helpful Report

Posted 3 years ago

Good afternoon, I remember this order and once again I would like to apologise. As discussed during our call, the driver said he did not feel safe offloading with his hi-ab as the road was very tight. I did try to find a way to resolve this when we spoke and I arranged to have your items redelivered by another of our trucks. Again, we are extremely sorry this happened. If you would like to discuss this in more detail or need any further assistance with anything please call me on 0121 351 3230. Kind regards, Joe Brown

Posted 3 years ago

“We had a great service from Cotterills, they supplied and installed a replacement sewage treatment plant for us and we can't recommend them enough. They were fast, efficient and left the site looking like they'd never been there. Fab service!”

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Posted 3 years ago

“Excellent service and advise Many thanks.”

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Posted 3 years ago

“Great service.”

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(Gregson Groundwork) - Posted 3 years ago

“VERY GOOD SERVICE WOULD RECOMMEND TO OTHERS”

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(DP Hague Building & Groundworks) - Posted 3 years ago

“Good service, will buy again”

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(Taylor Farms) - Posted 3 years ago

“good service”

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(E&C Engineering Ltd) - Posted 3 years ago

“very helpful and prompt delivery”

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Posted 3 years ago

“Good company, very efficient we have bought a couple of treatment plants from them and they impressed.”

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(Waterguard FM Ltd) - Posted 3 years ago

“Very good service - they replied promptly to any queries I had.”

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Posted 3 years ago

“Cottrills Civils give a great service at a great price ! And do a great job of geting Products out to site on time and even same day as ordering ! Well ran and polite 5 stars !!!”

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(Francis Building Services Ltd) - Posted 3 years ago

“Excellent service, great delivery”

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(R.G. Abbott & Son) - Posted 3 years ago

“The item took 3 weeks to arrive….. had I not chased it on numerous occasions I doubt it would have ever turned up”

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Posted 3 years ago

“great service, great products”

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Posted 3 years ago

“Great company to work with”

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(Arden Firewood) - Posted 3 years ago

“Very Satisfied with the service received”

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(Richard Ingham) - Posted 3 years ago

“good company. reasonably priced. very good service”

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(Burton Builders) - Posted 3 years ago

“Excellent service, friendly staff that understand the issues”

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(IP Pro Ltd) - Posted 3 years ago

“GREAT ON PRICE, FIRST CLASS SERVICE, HELPFUL TEAM.”

Helpful Report

Posted 3 years ago

Cotterill Civils is rated 4.8 based on 285 reviews