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Coffee Hit Ltd Reviews

4.8 Rating 1,712 Reviews
96 %
of reviewers recommend Coffee Hit Ltd
4.8
Based on 1,712 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Read Coffee Hit Ltd Reviews

About Coffee Hit Ltd:

I started Coffee Hit in 2008, when I was always buying cool coffee gear from USA and Australia as it was not availble in the UK. I wanted great coffee for my customers and at home!
I wanted to help cafes and people make great coffee at home. I wanted to show people it didnt need to be expensive and great coffee can be fun and simple.

But if your like me you like to geek out a bit and we also have some really cool coffee brewing gear for my fellow coffee geeks.

We have the solutions for you to make great coffee at home or in the cafe.

Enjoy!
Paul, Owner

Visit Website

Phone:

0207 635 6247

Email:

hello@coffeehit.co.uk

Location:

Unit H,
OYO Business Park,
Settingbourne
Kent
ME10 2FB

Coffee Hit Ltd 5 star review on 18th February 2026
Mr. D
Coffee Hit Ltd 5 star review on 18th February 2026
Mr. D
Coffee Hit Ltd 5 star review on 18th February 2026
Mr. D
Coffee Hit Ltd 5 star review on 5th February 2026
Samuel M
Coffee Hit Ltd 5 star review on 11th August 2025
Anonymous
Coffee Hit Ltd 5 star review on 6th May 2025
Craig H
Coffee Hit Ltd 5 star review on 25th September 2024
Carlo T
87
Anonymous
Anonymous  // 01/01/2019
Great coffee storage jar, the vacuum feature works well, easy to use and keeps the beans fresh
Helpful Report
Posted 4 years ago
Hi Richard, We're glad to hear you are happy with your purchase. Many Thanks Coffee Hit.
Posted 4 years ago
Amazing customer service
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Posted 4 years ago
Thank you Ewelina! Happy we could help.
Posted 4 years ago
Par arrived on time and was easy to fit following the video instructions
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Posted 4 years ago
Hello, Thank you for the great review. Many Thanks Coffee Hit.
Posted 4 years ago
Super quick delivery
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Posted 4 years ago
Thank you for the review. Many Thanks Coffee Hit.
Posted 4 years ago
First class service
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Posted 4 years ago
Thank you for the great review Graham. Many Thanks Coffee Hit.
Posted 4 years ago
Quick delivery. Too much packaging for the size of the product though.
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Posted 4 years ago
Hi Harm, Thank you for the feedback. Glad to hear your product arrived safely. Many Thanks Coffee Hit.
Posted 4 years ago
Very good service,brilliant product, metal filters for Aero Press.
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Posted 4 years ago
Hi Barry, We are pleased to hear you are happy with your purchase. Many Thanks Coffee hit.
Posted 4 years ago
Love my new Clara Cafetière ❤️
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Posted 4 years ago
Hi Sylvia, We love that you love your Clara! Thanks for shopping with us. Many Thanks Coffee Hit
Posted 4 years ago
I had ordered from another Co. Who didn't deliver or provide refund - this order processed and issued within 3 days and product exactly as described
Helpful Report
Posted 4 years ago
Hi Brendan, Thank you for the great review, We're glad you had a good shopping experience with us. Many Thanks Coffee hit.
Posted 4 years ago
Coffee Hit have one of the fastest and most efficient customer service departments I’ve ever dealt with. I experienced a minor manufacturing fault with a product I ordered (which is no fault of Coffee Hit’s at all) and they shipped out a replacement part for me as soon as they could. A+.
Helpful Report
Posted 4 years ago
Hi Benjamin, Amazing review, Thank you. We are glad Leigh was able to help you get the replacement part you needed so quickly. We hope to see you online again soon. Many thanks. Coffee Hit.
Posted 4 years ago
parcel didn’t arrive but Coffee sent me out another one. many thanks
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Posted 4 years ago
Thank you for the great review. We are happy to hear the second parcel got to you safely. Many thanks Coffee hit.
Posted 4 years ago
Accurate description, rapid delivery.
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Posted 4 years ago
Thank you for the great review. Many Thanks coffee hit.
Posted 4 years ago
Real quality gear and excellent customer service.
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Posted 4 years ago
Thanks for the great review Ryan. Many Thanks Coffee Hit.
Posted 4 years ago
Amazing service: great website, helpful via chat, good prices and speedy delivery. Need I say more. Thanks Coffee Hit.
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Posted 4 years ago
Hi Andrew Thank you for the great review! Many thanks Coffee Hit.
Posted 4 years ago
Very nice mug thanks
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Posted 4 years ago
Hi Richard, We are glad to hear you are happy with your purchase. Many thanks Coffee Hit.
Posted 4 years ago
Thanks to John and team for fixing my Baratza Sette coffer grinder! It runs like a dream now - and suddenly so quiet. It was really nice interacting with John on the phone. Very helpful. The whole thing was really smooth and easy. I really appreciated the shipping process. It's all arranged by Coffee Hit. I received the label by email and the courier later arrived to collect. Emails kept me up to date on the return. All done in less than a week. Thanks again.
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Posted 4 years ago
Hi Clare, Thank you for the amazing review. I'm glad I could help get your grinder back up and running Many Thanks John
Posted 4 years ago
Fantastic company-soooooo……. good!! All my orders arrive promptly and are superbly packaged.Try their diner mugs-they give a whole new dimension to drinking coffee!!
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Posted 4 years ago
Thank you for the amazing review Robin! Glad to hear you are happy with your purchase. Many Thanks Coffee Hit.
Posted 4 years ago
I love the clever dripper! so easy and quick to use it and it makes a delicious coffee! :)
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Posted 4 years ago
Thank you for the great review Valentina. We are glad you are happy with your purchase. Many thanks Coffee Hit.
Posted 4 years ago
Bought some excellent classic Italian espresso cups for a good price. Well packaged and delivered fast. Spot on.
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Posted 4 years ago
Thank you Jeremy. Great review. Many Thanks Coffee Hit.
Posted 4 years ago
UPDATE on the below review: The customer service team did eventually reach out, apologized, and sent a replacement for the damaged item. I, therefore, revised my review to 4 stars. Thanks, Coffee Hit! ------------ Great products. Very bad customer service! We ordered quite a few Rhino milk jugs for our cafes. One or two were damaged, I contacted Coffee Hit to let them know, hoping maybe for a replacement. They just ignored my request and I never heard back from them.
Helpful Report
Posted 4 years ago
Hi Zaid, I am sorry to hear your order arrived damaged. I have not seen any emails from you, we would not intentionally ignore any of our customers. I have reached out to you separately so we can get this sorted for you. I look forward to getting this sorted. Kim Poot Coffee Hit
Posted 4 years ago
Coffee Hit Ltd is rated 4.8 based on 1,712 reviews