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Coffee Hit Ltd Reviews

4.8 Rating 1,712 Reviews
96 %
of reviewers recommend Coffee Hit Ltd
4.8
Based on 1,712 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Read Coffee Hit Ltd Reviews

About Coffee Hit Ltd:

I started Coffee Hit in 2008, when I was always buying cool coffee gear from USA and Australia as it was not availble in the UK. I wanted great coffee for my customers and at home!
I wanted to help cafes and people make great coffee at home. I wanted to show people it didnt need to be expensive and great coffee can be fun and simple.

But if your like me you like to geek out a bit and we also have some really cool coffee brewing gear for my fellow coffee geeks.

We have the solutions for you to make great coffee at home or in the cafe.

Enjoy!
Paul, Owner

Visit Website

Phone:

0207 635 6247

Email:

hello@coffeehit.co.uk

Location:

Unit H,
OYO Business Park,
Settingbourne
Kent
ME10 2FB

Coffee Hit Ltd 5 star review on 18th February 2026
Mr. D
Coffee Hit Ltd 5 star review on 18th February 2026
Mr. D
Coffee Hit Ltd 5 star review on 18th February 2026
Mr. D
Coffee Hit Ltd 5 star review on 5th February 2026
Samuel M
Coffee Hit Ltd 5 star review on 11th August 2025
Anonymous
Coffee Hit Ltd 5 star review on 6th May 2025
Craig H
Coffee Hit Ltd 5 star review on 25th September 2024
Carlo T
87
Anonymous
Anonymous  // 01/01/2019
Superb service, from enquiry through to delivery.
Helpful Report
Posted 5 years ago
Great review Allan, thanks so much! Team Coffee Hit
Posted 5 years ago
good prices, great service
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Posted 5 years ago
Thank you for the review Dev The Coffee Hit Team
Posted 5 years ago
Prompt delivery and excellent communication throughout.
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Posted 5 years ago
Thank you for taking the time to leave us this great review Megan. Team Coffee Hit
Posted 5 years ago
Excellent service and communication for the repair of a coffee grinder,recommend without reservation !!
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Posted 5 years ago
Great review Fred, thanks! Glad we could get your grinder up and running again. Team Coffee Hit
Posted 5 years ago
A pleasurable experience with Coffee Hit. Good quality products, fair prices, quick delivery and even delivered without plastic packaging which was a pleasant surprise. Probably the best first experience I've had with a company of late. Keep it up!
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Posted 5 years ago
Awesome review Stephen - Thanks sooo much! Team Coffee Hit
Posted 5 years ago
Packaged well and safely and arrived quickly
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Posted 5 years ago
Thank you for the review Naomi. Team Coffee Hit
Posted 5 years ago
Great service, good customer support, fast delivery, would use again.
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Posted 5 years ago
Fab review Alan, thanks! We look forward to seeing you online again soon. Team Coffee Hit
Posted 5 years ago
Excellent service, grinder is working perfectly again.
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Posted 5 years ago
Thank you Max, glad our technician was able to help you out. Team Coffee Hit
Posted 5 years ago
Nice customer service follow up. Ordered received very fast and as expected. Thank you
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Posted 5 years ago
Great review Elena, thank you so much! Team Coffee Hit
Posted 5 years ago
Fast, efficient and spot on. Thanks.
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Posted 5 years ago
Thank you for the review Martin. Team Coffee Hit
Posted 5 years ago
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Posted 5 years ago
Thank you Anil, Come back soon. Many Thanks Coffee Hit Team.
Posted 5 years ago
Great offer on the grinder and very helpful with the support and advise Pre and post sale
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Posted 5 years ago
We hope you're enjoying your new grinder Sonia. Thank you for the great review. Many Thanks Coffee Hit Team.
Posted 5 years ago
Fast delivery, easy website, and good sales. My only comment would be that I didn’t receive any tracking data on my parcel except to let me know it had been delivered. But that wasn’t a coffee hit issue, that was the delivery service you use
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Posted 5 years ago
Thank you for the great review Grace. We hope to see you again soon. Many Thanks Coffee Hit Team
Posted 5 years ago
I don't like to leave bad reviews but unfortunately, I'm left with no choice on this occasion. Initially I had problems with having the item I ordered dispatched. I placed the order on November 27th and it didn't leave the Coffee Hit warehouse until December 3rd. I got a tracking number on that date but the parcel is yet to leave the sorting hub in the U.K. The parcel is bound for Ireland but I don't think it's likely that I'll get the item I ordered for in time Christmas. It was a gift for my wife. I'm very disappointed and I don't think I could justify ordering from Coffee Hit again based on this experience.
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Posted 5 years ago
Hi Gareth, We don't like getting bad reviews. We can see the order has shipped but may be stuck in transit. Good news is we have time to get this fixed before Christmas. :-) Now that we have been made aware of the issue we are reaching out to Parcel Force to find out what happened since the last scan. If we cannot find it- don't worry- we will get the order re-shipped. :-) We will reach out to you separately as well. Regards, Kim Poot
Posted 5 years ago
Quick and efficient service
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Posted 5 years ago
Thank you Ray. We hope to see you soon. Many Thanks Coffee Hit Team
Posted 5 years ago
Excellent service - speedy delivery, was kept constantly updated and very well packaged.
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Posted 5 years ago
Thank you Hayley, We are glad to hear you had a good shopping experience. Many Thanks Coffee Hit Team
Posted 5 years ago
Awesome product! Can't wait to is them
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Posted 5 years ago
Hi Simon Thank you for the great review. Come back soon. Many Thanks Coffee Hit Team
Posted 5 years ago
Delivery was fast but my Brewista kettle has a visible dent on the electronic display screen! It should be brand new but I question whether this was a second hand item. For the price I paid this item should of been in good condition, I doubt I will purchase from here again.
Helpful Report
Posted 5 years ago
Hello Payta, I am sorry to hear that your item arrived damaged. I cannot find a record of you reporting this issue, so I have reached out to you this morning via email for more details, so we can work on a solution to get this fixed for you. I look forward to hearing from you soon. Leigh Johnson Customer Service
Posted 5 years ago
I have always been sceptical about 'black Friday' deals, but Coffee Hit's brilliant deal for the Baratza Virtuoso + was too good an offer to miss. Efficient service and fast delivery. The product is excellent.
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Posted 5 years ago
Great review Ian, and really pleased you like our discounted offer! Enjoy your grinder. Team Coffee Hit
Posted 5 years ago
Superb Service - highly recommended and will use again. Many thanks
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Posted 5 years ago
Thank you for the review Paul, hopefully see you online again soon. Team Coffee Hit
Posted 5 years ago
Coffee Hit Ltd is rated 4.8 based on 1,712 reviews