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Coffee Hit Ltd Reviews

4.8 Rating 1,608 Reviews
96 %
of reviewers recommend Coffee Hit Ltd
4.8
Based on 1,608 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Coffee Hit Ltd Reviews

About Coffee Hit Ltd:

I started Coffee Hit in 2008, when I was always buying cool coffee gear from USA and Australia as it was not availble in the UK. I wanted great coffee for my customers and at home!
I wanted to help cafes and people make great coffee at home. I wanted to show people it didnt need to be expensive and great coffee can be fun and simple.

But if your like me you like to geek out a bit and we also have some really cool coffee brewing gear for my fellow coffee geeks.

We have the solutions for you to make great coffee at home or in the cafe.

Enjoy!
Paul, Owner

Visit Website

Phone:

0207 635 6247

Location:

4 Sandpit Road, Dartford,,
4 Sandpit Road, Dartford,
Kent
DA1 5BU

Coffee Hit Ltd 5 star review on 6th May 2025
Craig H
Coffee Hit Ltd 5 star review on 25th September 2024
Carlo T
Coffee Hit Ltd 5 star review on 2nd September 2024
Chun K
Coffee Hit Ltd 1 star review on 5th August 2024
Nicola C
Coffee Hit Ltd 5 star review on 19th May 2024
RICCI S
Coffee Hit Ltd 5 star review on 10th March 2024
MAX B
Coffee Hit Ltd 5 star review on 27th October 2023
David B
82
Anonymous
Anonymous  // 01/01/2019
Quick delivery, good prices.
Helpful Report
Posted 4 years ago
Thank you for your good review! We really appreciate it :) Coffee Hit Ltd
Posted 4 years ago
Good price and service
Helpful Report
Posted 4 years ago
Thank you for your good review. We hope to see you again soon :) Coffee Hit Team
Posted 4 years ago
Great product, and service. Unfortunately didn’t make the expected express delivery date but I was refunded the extra delivery cost. Only issue was I didn’t receive a despatch confirmation, which, as it said to expect one, made me think it hadn’t been despatched.
Helpful Report
Posted 4 years ago
Hi Timothy, Thank you for taking the time to leave this review. Our team are looking into the despatch email issue to avoid this happening in future. Team Coffee Hit
Posted 4 years ago
Website and ordering process clear and delivery prompt
Helpful Report
Posted 4 years ago
Thank you for your review. We really appreciate it. Coffee Hit Team
Posted 4 years ago
Great travel cup,great service, my only problem was with the packaging, quite a small item but delivered in a massive box, arrived undamaged though.
Helpful Report
Posted 4 years ago
Hi Kerry Thanks for leaving us a great review and sorry for the excess packaging :) Many Thanks Coffee hit Team
Posted 4 years ago
Had the part I wanted in stock. Arrived within a few days.
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Posted 4 years ago
Hi Paula Thanks for the great review. Let us know if there is anything we can improve on to get that 5* Many Thanks Coffee Hit Team.
Posted 4 years ago
An interesting product line up, plus they seem to know their stuff, will be back.
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Posted 4 years ago
Hi Ian Great review. Thank you! Many Thanks Coffee Hit Team.
Posted 4 years ago
The only place we could buy a part for a Baraza machine. Fast dispatch but postage too EU was expensive.
Helpful Report
Posted 4 years ago
Thank you for the review Suzanne. We do our best to keep shipping prices low, but sadly this isn't always possible. Team Coffee Hit
Posted 4 years ago
Great communication, although item took a little longer than usual to be fixed. On the whole, am happy with the service - plus they have the best selection of coffee gear
Helpful Report
Posted 4 years ago
Thank you for the great review! We will work on speeding up the repair service. Thank you, Team Coffee Hit
Posted 4 years ago
As described. Great stuff
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Posted 4 years ago
Thank you for your review Vaiva Team Coffee Hit
Posted 4 years ago
Delivery was fast, was missing though a little rubber band from the product. No one replied yet getting in contact via the website.
Helpful Report
Posted 4 years ago
Hi Krystallia, Sorry to hear something was missing, I cant find a record of your email, so I have reached out to you for further details. hopefully we can fix this quickly for you. Team Coffee Hit
Posted 4 years ago
Good response to emails, grinder arrived well packaged
Helpful Report
Posted 4 years ago
Thank you for the review Daniel, great to hear you were happy with the service provided. Team Coffee Hit
Posted 4 years ago
Fast and easy to use. P&P was expensive and doubled the cost of a very small item.
Helpful Report
Posted 4 years ago
Thank you very much for your review. We really appreciate it. We hope to see you again soon. Coffee Hit Team
Posted 4 years ago
Good service, good product price, quite expensive shipping but at least it was very fast
Helpful Report
Posted 4 years ago
Hi Paul, thank you for the review, we are pleased to hear you were happy with the service provided. I will report your feedback about shipping fees, but sadly fees are set by the couriers, and at present are all a little higher. Team Coffeehit
Posted 4 years ago
thank you
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Posted 4 years ago
Thank you for your review! That is great, happy to help :) See you again soon! Coffee Hit Team
Posted 4 years ago
Good!
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Posted 4 years ago
Hi John Thank you for the review. If there is anything we can do to help you to make this a 5* then please do contact us. We hope to see you again soon. Many Thanks Coffee Hit Team.
Posted 4 years ago
I received exactly what I asked for, in perfect condition. The website provided how to videos, and I was able to change the pieces easily; everything fit perfectly. My only regret and that's tnot Coffee Hit's fault, it didn't fix my grinder's problem....
Helpful Report
Posted 4 years ago
Thank you for your review! We will be happy to help in anyway we can to help get your grinder fixed, we do offer a fix my grinder option also :) If you do need any help, please do not hesitate to get in contact with us :) Coffee Hit Team
Posted 4 years ago
The service was speedy and prices were great, the only issuse I had were that I didn't get tracking information for my package, and I felt like the package was a bit wasteful on space usage (maybe they don't have a wide selection of boxes to use and I've just become too used to amazon?)
Helpful Report
Posted 4 years ago
HI Mark, Thank you for the review. Tracking info should have been sent, apologies you didnt receive it. I will also raise your concerns about packaging to the warehouse manager - we dont want wasted space either!! Team Coffee Hit
Posted 4 years ago
...........
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Posted 4 years ago
Thank you for your good review, we really appreciate it. Is there anything we could do to make it 5 stars :) Coffee Hit Team
Posted 4 years ago
Prompt re-delivery of a small (but essential) part that I ordered from Coffee Hit. Their courier (Yodel ) managed to mis-deliver and then deny they'd done so. Coffee Hit put this right straight away.
Helpful Report
Posted 5 years ago
Thank you for the great review! We appreciate your business and are happy to help in anyway we can! Am glad we got this sorted for you! :) Coffee Hit Team
Posted 4 years ago
Coffee Hit Ltd is rated 4.8 based on 1,608 reviews