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Coffee Hit Ltd Reviews

4.8 Rating 1,741 Reviews
96 %
of reviewers recommend Coffee Hit Ltd
4.8
Based on 1,741 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Read Coffee Hit Ltd Reviews

About Coffee Hit Ltd:

I started Coffee Hit in 2008, when I was always buying cool coffee gear from USA and Australia as it was not availble in the UK. I wanted great coffee for my customers and at home!
I wanted to help cafes and people make great coffee at home. I wanted to show people it didnt need to be expensive and great coffee can be fun and simple.

But if your like me you like to geek out a bit and we also have some really cool coffee brewing gear for my fellow coffee geeks.

We have the solutions for you to make great coffee at home or in the cafe.

Enjoy!
Paul, Owner

Visit Website

Phone:

0207 635 6247

Email:

hello@coffeehit.co.uk

Location:

Unit H,
OYO Business Park,
Settingbourne
Kent
ME10 2FB

Coffee Hit Ltd 5 star review on 18th February 2026
Mr. D
Coffee Hit Ltd 5 star review on 18th February 2026
Mr. D
Coffee Hit Ltd 5 star review on 18th February 2026
Mr. D
Coffee Hit Ltd 5 star review on 5th February 2026
Samuel M
Coffee Hit Ltd 5 star review on 11th August 2025
Anonymous
Coffee Hit Ltd 5 star review on 6th May 2025
Craig H
Coffee Hit Ltd 5 star review on 25th September 2024
Carlo T
87
Anonymous
Anonymous  // 01/01/2019
I have previously purchased a coffee grinder from Coffee Hit, that gets regular use. Unfortunately it developed a fault after the warranty, but was serviced and fixed using the fixed price repair. Grinder was repaired quickly, and came back like new. Excellent after sales service for Baratza grinders.
Helpful Report
Posted 4 months ago
Amazing review Craig, Thank you. Coffee Hit.
Posted 4 months ago
The Item that I purchased cost €5 x2 =€10 aprox the post cost €10 and duty cost me €10 … so it cost me €30 in total for a washer 🤷‍♀️… it would have been so much better if you just posted it - a tip for next time when sending to Ireland
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Posted 4 months ago
We completely understand how frustrating it is to order a low value item and then end up paying almost the same again in shipping and import charges. Unfortunately, since Brexit, orders sent from the UK to Ireland can sometimes have duty, VAT, and handling fees applied by the courier or customs, and these are outside of our control. That said, we do appreciate the feedback, and we agree it’s something that can make small orders feel really unfair. We’re always reviewing our shipping options and how we communicate this at checkout, and your comments have been passed on to the team. -Team Coffee Hit
Posted 4 months ago
Great service - fast response and support
Coffee Hit Ltd 5 star review on 5th February 2026
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Posted 4 months ago
Thank you Samuel. Coffee Hit.
Posted 4 months ago
As always efficient super fast delivery.
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Posted 4 months ago
Thank you Peter. Coffee Hit.
Posted 4 months ago
Goods arrived on time and in perfect condition. Packaging provided by Coffee Hit was recyclable - something I always appreciate. I love having new coffee toys to play ith and this Clever Dripper doesn't disappoint.
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Posted 4 months ago
Thank you Stacie. Coffee Hit.
Posted 4 months ago
1) Fellow Ode Gen 2 Coffee Grinder - incredible grinder, relatively quiet, quick grind, uniform grind, different settings, pretty much no retention, good price compared to other sites 2) customer service from Coffee Hit - exemplary service, original got slightly damaged in transit (fault of courier) and they replied instantly when I got in touch, sent me a new grinder within days and emailed me a QR code for returning the original one, the process was really quick and easy and I’m extremely grateful for the help. Thank you!
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Posted 4 months ago
Thank you for the amazing review, Craig. Coffee Hit.
Posted 4 months ago
great product
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Posted 4 months ago
Great review. Thank you. Coffee Hit.
Posted 4 months ago
Great price, quick delivery. Chose Coffee Hit from the reviews, reputation and ability of my machine isn’t functioning properly, somewhere to end it back to for repairs
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Posted 4 months ago
Thank you for the great review Connell. Coffee Hit.
Posted 4 months ago
Fast and good service.
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Posted 4 months ago
Thank you Greg. Coffee Hit.
Posted 4 months ago
Great customer service, one of the most helpful people I've come across, pleased to have purchased through them
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Posted 4 months ago
Thank you for the great review Ben. Coffee Hit.
Posted 4 months ago
Easy process to buy coffee grinder from Coffee Hit and it arrived on time as stated.
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Posted 5 months ago
Thank you for the great review. Coffee Hit.
Posted 5 months ago
Quick and easy experience, products as described - been a pleasure to deal with and great place to get quite specific items
Helpful Report
Posted 5 months ago
Thank you Richard. Coffee Hit.
Posted 5 months ago
Unfortunately my experience with this company wasnt good at all.Id ordered a relitively small and chep part for my ginder. the postage c chsrge wass more than 50% of the gsasket itself and then i wass informed thdst it would take TEN days fgor it to arrive. whe i ohoned to query this I was told to cancel my order.I informed them id look elsewhere to source the paert wghich i needed and would callback to confirm cancelelation if i was able to source it elswhere. they then sent me a email saying thdst it had been dispatched so I had no recourse or way to cancel my order. their website didnt even have thier contasc t phone unumber on it * i hasd to sesrch for it online). the webform on the website to contsct them out of hours worked once adfter whivh wehenever i troed to send another message it just launched a automated chsat bot which was absolutely useless and frustrating to try to use. Ive asked them to try it themselves so thst thry can see and understand just how poor it is but didnt get a response to my feedback which would have helped them improve the customer experience. tells you everything you need to know and I wiould never use thios company again and would r highly recommend thst you shop elsewhere
Helpful Report
Posted 5 months ago
Hi Romi, I am sorry to hear about your experience shopping with us. I can see a member of our customer service team has been in touch with you to help try and rectify any on going issues. John Coffee Hit.
Posted 5 months ago
Great service
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Posted 5 months ago
Thank you. Coffee Hit.
Posted 5 months ago
Amazing service over Xmas, coffee grinder repaired and shipped back super fast
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Posted 5 months ago
Thank you for the great review. So glad we could help. Coffee Hit.
Posted 5 months ago
Happy with my grinder, happy with service
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Posted 5 months ago
We are happy to hear your are pleased with your order. Coffee Hit.
Posted 5 months ago
Quick order processing and dispatch saved me from a Christmas without coffee, thanks!
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Posted 5 months ago
Thanks for shopping with us Matthew. Coffee Hit.
Posted 5 months ago
Coffee Hit are an amazing company with fantastic products but outstanding customer service. Couldn’t have been happier and will be back for lots lots more!
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Posted 5 months ago
Thank you for that amazing review Lucia. We look forward to having you shop with us again. Coffee Hit.
Posted 5 months ago
Very pleased with the service offered by Coffee Hit. Bought an item in the Black Friday sale at a very good price. Item was despatched and delivered quickly with no issues. Great communication from placing the order to delivery. Recommended.
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Posted 5 months ago
Thank you Billy, We're pleased you have a good experience shopping with us. Coffee Hit.
Posted 5 months ago
The item I purchased wasn't in stock and had been awaiting UK sales for months. As soon as it was available 9 purchased and it delivered within a day. Super excellent!
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Posted 5 months ago
Thank you for the great review Neil. Coffee Hit.
Posted 5 months ago
Coffee Hit Ltd is rated 4.8 based on 1,741 reviews