The Cigar Club Reviews

Name: The Cigar Club
Rating: 4.72

4.7 Rating 2,555 Reviews

94 %

of reviewers recommend The Cigar Club

4.7

Based on 2,555 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Cigar Club:

Hi, my name is Paul and I’ve been in the cigar trade now for over 25 years (where does the time go?).

The Cigar Club was originally started by my father in the late 1960s, so fine tobacco doesn’t quite run in the family veins but very nearly.

We’ve been sending out cigars around the world since those days of distant memory i.e. before the dawn of the computer age. However, I know that our website offers a unique and pleasurable shopping experience.

I’ve always tried to keep the personal feel to all our transactions and like to think that the personal touch gives the The Cigar Club a unique place in the Cigar World.

Visit Website

Phone:

01923770066

Email:

info@cigar-club.com

Write Your review

Tell us how The Cigar Club made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Cigar Club 5 star review on 12th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service is second to none. I highly recommend them .”

Helpful Report

“Excellent service, in every way.”

Helpful Report

“Excellent service.”

Helpful Report

“Excellent service.”

Helpful Report

“Excellent service.”

Helpful Report

“Great service with quick delivery which was well packaged.”

Helpful Report

“Service and range of Cigars are 1st class.”

Helpful Report

“Excellent service; order one day, cigars arrive through the mail 2 days later.”

Helpful Report

“Great price & value. Fast delivery.”

Helpful Report

“from ordering my cigar to delivery was very smooth and prompt”

Helpful Report

“Good result! Thanks for the speedy service & quality products :)”

Helpful Report

“Would recommend. They have a good selection of quality cigars at very good prices. Have ordered from them on a number of occasions and never had any problems.”

Helpful Report

“Quick delivery. Zero issues. Would definitely recommend.”

Helpful Report

“I always come to The Cigar Club for cigars and lighters. In all the years both have been exceptional value and quality and I would highly recommend The Cigar Club to anyone. Orders are always expedited effectively and efficiently, any queries dealt with immediately.”

Helpful Report

“Hi, In all of my dealings with the Cigar Club over the past years I have always been very pleased with the very fair pricing and more importantly the service (5*) Please endeavour to maintain your excellent customer service and high standards. Thank you and Best wishes for the future Tony”

Helpful Report

“Great availability of all cigars and really easy to order again as I just tick the box. Good quality always received.”

Helpful Report

“Good service, good product”

Helpful Report

“Cigar Club is a brilliant, reliable , friendly company which offers great advice and efficient service. I will always get my cigars from Cigar Club and have no hesitation in recommending them.”