Chimney Fire Coffee Reviews

5.0 Rating 891 Reviews
99 %
of reviewers recommend Chimney Fire Coffee
5.0
Based on 891 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Chimney Fire Coffee Reviews

About Chimney Fire Coffee:

Chimney Fire Coffee is a speciality coffee roastery, nestled in the Surrey Hills. We work hard to bring our customers coffee to suit every taste that supports ethical and eco-friendly practices, all the way from farm to cup.

We have long-term relationships directly with our suppliers, use 100% compostable & recyclable packaging across our range & deliver social impact through donations to Re-Cycle, a small charity who refurbish bikes in the UK and send them to rural communities in Africa.

In August 2022 we became a Certified B Corporation™, an international commendation of social and environmental performance. The B Corp™ Community is a nonprofit network transforming the global economy to benefit all people, communities and the planet, using business as a force for good.

Visit Website

Phone:

01483 664154

Email:

hello@chimneyfirecoffee.com

Location:

Denbies Wine Estate,
London Road,
Dorking
Surrey
RH5 6AA

Write Your review

Tell us how Chimney Fire Coffee made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
I wanted to find a relatively local roaster to me as a source of great coffee. I’ve tried a couple and failed but Chimney Fire has not disappointed at all. I have engaged with Nathan and Sam on getting a future order dates and subscriptions sorted out through email and it’s been nice and straight forward with various friendly and courteous engagement: the delivery happened when they said it would and true to form, but he packaging it arrived in was awesome. Love the fact they have thought about the story of their coffee so you understand the provenance and the sustainability impacts through to delivery. Everything’s been thought out nicely and just knowing they are half an hour away means I’ll also be visiting them in the next couple of months for their tour too: very pleased to date!
Helpful Report
Posted 3 months ago
Amazing coffee, fast delivery, ethical sourcing, eco friendly packaging. Love Chimney Fire Coffee!
Helpful Report
Posted 4 months ago
Love the coffees available and always a reliable service. Just a little too far now to get to but the quality remains high and the price compares well.
Helpful Report
Posted 4 months ago
Bought the Colombian Finca. Really lovely as a V60. Highly recommend!
Helpful Report
Posted 4 months ago
Lovely coffee, the discovery subscription is a great idea, different coffee evey month.
Helpful Report
Posted 4 months ago
They made a mistake sending me the wrong coffee but rectfied immediately plus delivered it next day so I had it for Christmas - awesome!
Helpful Report
Posted 4 months ago
Ordering is easy through the Web site which also contains information about availability. Delivery is fast and efficient with orders dealt with immediately with a next day delivery option available if desperate for your next coffee drink which is always a treat with the selection available at Chimney Fire. I have 3 coffees, Americas, Brazil and Peru for different times of the day, breakfast, mid morning and lunch and then the monthly special as a treat. It works for me.
Helpful Report
Posted 4 months ago
Great company with awesome ethics and their coffee is superb.
Helpful Report
Posted 4 months ago
Just a really good blend of coffee, tastes like it’s been made by people who love good coffee.
Helpful Report
Posted 5 months ago
Great coffee and service
Helpful Report
Posted 5 months ago
Great company, always love their products coffee is amazing! Super fast postage every time which is a huge bonus. Will continue to order from them 👍🏼
Helpful Report
Posted 5 months ago
The service and the coffee are always excellent. The card is a really nice personal touch
Helpful Report
Posted 5 months ago
perfect start to any day
Helpful Report
Posted 5 months ago
Very good customer service, Chimney Fire have been so easy to deal with. No drama, just excellent coffee (^_^;)
Helpful Report
Posted 5 months ago
A friendly team, passionate about the making and consuming coffee...
Helpful Report
Posted 6 months ago
Long term subscriber, top guys.
Helpful Report
Posted 6 months ago
First time trying Chimney Fire Coffee beans and it was delicious! Came with a lovely hand-written note, really nice touch. Will be purchasing again!
Helpful Report
Posted 6 months ago
Great choice of coffee! Fast and reliable service! Love the notes that come with the orders c
Helpful Report
Posted 6 months ago
Great tasting coffee and brilliant customer service! Definitely recommend
Helpful Report
Posted 6 months ago
These guys produce really good coffee. It's expensive but worth it for a weekend treat... you can really taste the difference, especially if you get the beans and grind them yourself.
Helpful Report
Posted 6 months ago
Chimney Fire Coffee is rated 5.0 based on 891 reviews