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Chimney Fire Coffee Reviews

5.0 Rating 1,116 Reviews
99 %
of reviewers recommend Chimney Fire Coffee
5.0
Based on 1,116 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Chimney Fire Coffee Reviews

About Chimney Fire Coffee:

Chimney Fire Coffee is a B Corp certified coffee company, committed to importing and roasting great tasting, high quality coffee with a positive impact. Their mission is to return value to coffee growers and producers by creating a fully transparent supply chain, with a direct sourcing model that assures mutually beneficial prices. This helps them commit to long-term, multi-year partnerships, contracting up to three years in advance.

Chimney Fire Coffee imports this high quality green coffee, and roasts it at their home on Denbies Wine Estate. Available individually or as part of a flexible subscription, all their coffees can be purchased online, alongside coffee equipment, accessories, and their popular weekend tours and experiences.
We have long-term relationships directly with our suppliers, use 100% compostable & recyclable packaging across our range & deliver social impact through donations to Re-Cycle, a small charity who refurbish bikes in the UK and send them to rural communities in Africa.

In August 2022 we became a Certified B Corporation™, an international commendation of social and environmental performance. The B Corp™ Community is a nonprofit network transforming the global economy to benefit all people, communities and the planet, using business as a force for good.

Visit Website

Phone:

01483 664154

Email:

hello@chimneyfirecoffee.com

Location:

Denbies Wine Estate,
London Road,
Dorking
Surrey
RH5 6AA

Write Your review

I have been buying coffee from Chimney Fire for many years and have always had excellent coffee and excellent service. If I ever do have to contact them their response is swift and effective and friendly. This company is always moving forward, trying new and different things keeping their customers interested and happy.
Helpful Report
Posted 1 month ago
Hi Delyth, This is so great to hear! Thank you for taking the time to leave a review and for your kind words. So glad that you like our coffee and our service, and thanks for the continued support! - Team CFC.
Posted 1 month ago
I've bought coffee from several roasters, typically close to home (s. London), but occasionally a little farther out. Chimney is certainly top tier for me. I've tried a couple of varieties, including decaf, and have been happy with all of them so far - no bad experiences or dodgy beans clothing up my grinder. Would happily use them again.
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Posted 1 month ago
Hi Daniel - this is so great to hear. Thank you for the kind words and for taking the time to leave a review. We are so glad you enjoy the taste and the quality of our coffee - thanks for the support! - Team CFC.
Posted 1 month ago
Always a quality coffee.
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Posted 1 month ago
Sorting out an additional order on the website proved to be a bit of a challenge and was quite confusing but Jamie helped me navigate the process with infinite patience.
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Posted 1 month ago
Hi Steve, Thank you for taking the time to leave a review for us - I'm sorry to hear that you had some issues with our website but I'm glad you had a positive experience with us and our team overall! Enjoy the coffee! - Team CFC.
Posted 1 month ago
Great coffee and great service
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Posted 1 month ago
I have only tried the americas signature blend. It has a consistent flavour every time. I get my delivery every 2 weeks and it arrives well packaged. Highly recommend
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Posted 1 month ago
Hi Simon, Thank you for taking the time to leave your review! We are so glad you are enjoying the Americas Blend - thank you for your continued support. Best wishes, Team CFC.
Posted 1 month ago
Great service and great coffee
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Posted 1 month ago
Always great coffee highly recommend
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Posted 2 months ago
Lovely coffee!
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Posted 2 months ago
The coffee is SUPERB. Excellent mouth feel, very well balanced in the cup regards sweetness & acidity. Will be ordering more for certain.
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Posted 2 months ago
Hi Andrew, Thank you so much for the kind words and your support. We're so glad you enjoyed the coffees you tried from us. We appreciate you taking the time to leave your reviews. Keep enjoying the coffee! Warm wishes, Team CFC.
Posted 2 months ago
There's a line in Pulp Fiction.... "This is some serious gourmet Sh*t! That pretty well sums it up. I open the coffee, grind and press a cup, breath it in and take a sip and then my day starts. It feels like I'm already winning. That the team take the time to write me a note when they pop it in the post, have some idea who I am and care enough to find and roast and package the best coffee around makes them very cool in my book. Big thanks.
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Posted 2 months ago
Hey Mark - you brought a smile to every one of our faces here at the roastery with your review! You're a legend - thanks for the laugh and the kind words. Keep enjoying the coffee and w're so glad you've always had a good experience with us. Best wishes, Team CFC.
Posted 2 months ago
Great coffee, sustainably sourced, personal service and quick delivery - what could be better?!
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Posted 2 months ago
Hey Clare - thanks so much for the review! Appreciate your kind words and glad you have had a good experience with us. Best wishes, Team CFC.
Posted 2 months ago
Had their new Kenyan. Everything they said it was. Lovely.
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Posted 2 months ago
Hi Mark, Really appreciate you taking the time to leave a review. We are so glad you liked our new Kenyan coffee! Best wishes, Team CFC.
Posted 2 months ago
Friendly people when you drop in, and the postal service is just really reliable
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Posted 3 months ago
Hi Adam, Thanks very much for your review! So glad to hear that you have had a positive experience with our business and team. Keep enjoying the coffee! Best wishes, Team CFC.
Posted 3 months ago
Fantastic thank you
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Posted 3 months ago
Efficient rapid service and nice to receive a personal thank you note!
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Posted 3 months ago
Love this coffee. Interesting range to suit all tastes. Freshly roasted for great flavour
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Posted 3 months ago
The taste is excellent so avoid other brands which pretend to be good. I suppose it all depends on your taste but this is good.
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Posted 3 months ago
Hi Erina, I'm glad to hear you are enjoying our coffee! Thank you for taking the time to leave this kind review. All the best, Team CFC.
Posted 3 months ago
Great coffee, I love the ethos and their approach. My favourite is the Peru and El Salvador athough I also liked the Ethiopian when they stocked that.
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Posted 3 months ago
Hi Sharon, thank you for taking the time to leave a review - we really appreciate it! And we are so glad to hear you like our coffee and approach to business. You'll be pleased to hear we still have our Ethiopian in stock - it's available both on our website and in store! All the best, Team CFC.
Posted 3 months ago
Consistently great tasting coffee, personalised service!Highly recommend!
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Posted 3 months ago
Chimney Fire Coffee is rated 5.0 based on 1,116 reviews