Campbells Prime Meat LTD Reviews

Name: Campbells Prime Meat LTD
Address: The Heatherfield, Linlithgow, Edinburgh
Rating: 4.76

4.8 Rating 7,684 Reviews

94 %

of reviewers recommend Campbells Prime Meat LTD

4.8

Based on 7,684 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Campbells Prime Meat LTD 5 star review on 27th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My black pudding never arrived the delivery driver must have took it to the wrong address. There are 3 groves that are very similar he must have took it to the wrong one, Richard Edwards.”

Helpful Report

Posted 2 years ago

Hello Richard, Thank you for taking the time to leave a review. We are sorry to hear that your order did not arrive with you as expected. If you could please contact our customer service team on info@campbellsmeat.com with this information, we would be happy to discuss this further with you. Kind regards Team Campbells

Posted 2 years ago

“First order and it will be my last! Poor quality and a waste of money.”

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Posted 2 years ago

“I never got the delivery courier was useless awaiting refund”

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Posted 2 years ago

“Havent received product yet”

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Posted 2 years ago

Hi Danielle, Thank you for your review. I am sorry to see that you have not yet received your order. If you haven't already, please email the team on info@campbellsmeat.com with your order details and we will be happy to help to resolve this for you. Kind Regards, Team Campbells

Posted 2 years ago

“Will never use you again, lots of problems”

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Posted 2 years ago

“the chicken was very watery and smelt of bad eggs , the sausages were out date the next day i am very disappointed”

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Posted 2 years ago

“Seriously. You want me to write a review! Over a day late. Missed the event I'd ordered the meat for . Spoke on the phone and was told I would be contacted by customer services, Now get an e-mail asking for a review I'll leave it at this and hopefully, a more realistic contact will be made from you Regards SIMON”

Helpful Report

Posted 2 years ago

Hi Simon, I am sorry to see that you have had a bad experience with the service provided for the delivery of your order. We have passed this on to the team and someone should be in touch with regards to your order. If you do not receive contact by end of day today (15th September 2023) please let us know on info@campbellsmeat.com. Kind Regards, Team Campbells

Posted 2 years ago

“My order never arrived. Despite raising this both with the courier and Campbells, nothing was done about this. No refund or redelivery was offered and after an initial courtesy email, all of my communication was ignored. A terrible customer experience and I would strongly advise against ordering for delivery with Campbells.”

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Posted 2 years ago

“Order CPM-20569 has not yet been delivered. Booked for Friday 9th June in good time, I thought, for a special Sunday breakfast. From past experience, I know that your product is great, but it appears that DPD is letting you down very badly. My only hope is that my kippers have been kept at the correct temperature.”

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Posted 2 years ago

“I am sure the product is very good. However my order has not arrived and I have found that you had put my house number and street name but with a Bristol postcode. My address is in Essex which has not changed since I have been a client of yours. I will be contacting you by phone tomorrow and I hope this matter will be sorted. Thank you. Philip Porter.”

Helpful Report

Posted 2 years ago

Hello Philip, Thank you for taking the time to leave feedback. I can see that this information was given at the time of ordering, this will also show on your order confirmation email. We ask that customers review the order confirmation email on receipt and report any discrepancies to the customer care team. We can then update this information prior to the order being dispatched. A replacement order has been arranged for this week, please do advise if you have any queries with this. Kind regards, Team Campbells

Posted 2 years ago

“Just received this pack and cooked the two ribeyes. They were absolutely disgusting, almost unedible being riddled with gristle and tough strings of connective tissue. There was more waste than edible meat. We have not bothered to try the other steaks. We will never again look for meat from Campbells. Despite the poor quality of the meat however, your, packaging was excellent, and the delivery driver arrived exactly on time.”

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Posted 2 years ago

Hello Valerie, Thank you for your feedback. We understand that you are not fully satisfied with your order and would like to apologise for this. If you could please contact our customer service team on info@campbellsmeat.com with this information, we would be happy to discuss this further with you. Kind regards, Team Campbells

Posted 2 years ago

“Premium Sirloin swimming in Blood! As was everything Vacupacked! Ayrshire loin very chewy! Won't use again....”

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Posted 2 years ago

Hello Brian, Thank you for your feedback. We understand that you are not fully satisfied with your order and would like to apologise for this. If you could please contact our customer service team on info@campbellsmeat.com with this information, we would be happy to discuss this further with you. Kind regards, Team Campbells

Posted 2 years ago

“Arrived when they said but very disappointed with short date of items ordered. Did ring to complain but got little sympathy. Would not buy any more from them or recommend the company”

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Posted 2 years ago

“See letter on messenger. Will not buy from here ever again ever.”

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Posted 2 years ago

“I ordered 2 Scotch Leg Of Lamb On The Bone. What arrived on Friday – 2 gigot lamb chops, bone-in!!! Certainly not worth £63…. I am so upset because I ordered the 2 legs of lamb (4 kilos) for a big special dinner with lots of friends at a holiday get-together this week. Customer service is only open Monday to Friday 4.30, so no chance of Campbells rectifying this in time to solve my problem. I had to go out on Saturday to a local butcher to buy the legs of lamb, so I have had to pay twice. So clearly I will not be able to rely on Campbells in future for any important events I am planning, and I am going to be very angry if I don't get a full refund.”

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Posted 2 years ago

“Not yet received my order please send or refund me”

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Posted 2 years ago

“The meat products are good but the delivery service is disgraceful!!! The box was left outside my property on an open road and not in a "safe place" as instructed. The delivery service made no attempt to enter the grounds of my property! The meat box was placed next to my waste bins on collection day!! The bin men placed the meat box inside one of the empty bins - I assume for safekeeping in case it was stolen!! The delivery company and driver should be severely reprimanded and should apologise!!! Absolutely disgraceful delivery!!”

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Posted 2 years ago

“Having picked Campbells to buy my Lorne sausage from because they were in Scotland ,and having Scottish parents Lorne sausage was it was a firm favourite growing up I was disappointed with the amount of fat that was in it more fat then meat”

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Posted 2 years ago

Hello, Thank you for your feedback. We understand that you are not fully satisfied with your order, in particular the Lorne Sausage received and would like to apologise for this. If you could please contact our customer service team on info@campbellsmeat.com with more information, we would be happy to discuss this further with you and resolve. Kind regards, Team Campbells

Posted 2 years ago

“Dear Cambells you products are excellent but we did not receive our order no black pudding and black pudding dried sausage the haggis arrive but only one third of the order was received. I would love to get the rest but alas 😕 it's been cancelled.”

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Posted 3 years ago

Hello David, Thank you for your feedback. We apologise that you were let down with your order from Campbells Prime Meat. We are aware that this query has been resolved however should you have any further feedback, please do not hesitate to get in touch with the team on info@campbellsmeat.com. Kind regards Team Campbells

Posted 2 years ago

“We used to love your haggis but we don't like it now you have changed it we won't buy again sorry”

Helpful Report

Posted 3 years ago

Hello Shaun, Thank you for your feedback. We are sorry to hear of the disappointment with your order, particularly the Haggis. It is unusual to receive this type of feedback on this product however, will ensure your comments are passed on to the team. If you would like to discuss this further, please do not hesitate to get in touch on info@campbellsmeat.com with more information. Kind regards Team Campbells

Posted 2 years ago

Campbells Prime Meat LTD is rated 4.8 based on 7,684 reviews