Campbells Prime Meat LTD Reviews

Name: Campbells Prime Meat LTD
Address: The Heatherfield, Linlithgow, Edinburgh
Rating: 4.76

4.8 Rating 7,684 Reviews

94 %

of reviewers recommend Campbells Prime Meat LTD

4.8

Based on 7,684 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Campbells Prime Meat LTD 5 star review on 27th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never got to try it. They use Dpd who are incompetent and abandoned the delivery somewhere else in the village despite my waiting at home for them. Dpd often do that around here.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your feedback. We apologise that your order failed to be delivered due to the service carried out by our courier. If you could please contact our customer service team on info@campbellsmeat.com with this information, we would be happy to discuss and resolve this for you. Kind regards, Team Campbells

Posted 1 year ago

“Lorne sausage was the worst I have ever had. Full of lumps of gristle and no taste. Being Scottish I have had lorne from lots of butchers & yours was very dissapointing to say the least. Uneatable and ended up in the bin so won't be purchasing that product again, also large fat content. Prime was the wrong description. I have e mailed to complain and await a reply.”

Helpful Report

Posted 1 year ago

Hi Peter, I am sorry to see that you have been let down by the quality of Lorne Sausage received. This is an issue which would need to be raised with the relevant team at Campbells. If you have not received a response regarding this yet, please forward your correspondence onto the team at info@campbellsmeat.com and we will look to resolve this for you as soon as possible.

Posted 1 year ago

“Sent. By dpd who made a complete fu k of delivery. Instead of coming north my pies went south. Not arrived yet.”

Helpful Report

Posted 1 year ago

Hi Graeme, I am sorry to see that you have had a poor experience with the delivery of your order. If you have not received any correspondence or been in touch directly regarding this, please email the team on info@campbellsmeat.com with your order number and we will assist as soon as possible.

Posted 1 year ago

“Very disappointing. Chops not even remotely like the picture on-line. Cut from a completely different area of the carcass than advertised. Won’t be back.”

Helpful Report

Posted 1 year ago

Hello James, Thank you for your feedback. We understand that you are not fully satisfied with your order and would like to apologise for this. If you could please contact our customer service team on info@campbellsmeat.com with this information, we would be happy to discuss this further with you. Kind regards, Team Campbells

Posted 1 year ago

“I couldn't believe I paid over £20.00 and only got 1pk of chops ,never again”

Helpful Report

Posted 1 year ago

“I filled out the necessary details on Saturday for a delivery the following Wednesday. Wednesday came with no detail about a delivery so I contacted Campbell’s and eventually they told me the delivery was not on Wednesday but the following day ie Thursday and before 12. Not happy but accepted this. Thursday morning came but no delivery and then told it would be after 12 which meant the meat had been out for delivery for more than 48 hours and would be spoilt. Campbell’s arranged for delivery to be returned to them and agreed to organise a new delivery the following week. I await this delivery. So in summation, if delivered when promised, it has taken 11 days from ordering for my delivery to come 65 miles from the seller to where I live. Would be quicker to walk there and back. Even if the meat is good, it is doubtful that I would order again, or recommend Campbell’s Prime Meat to anyone. Very very poor delivery service. Unfortunately customer service and communication poor too.”

Helpful Report

Posted 1 year ago

Good morning Kevin, Thank you for your review. We apologise for the issues which you experienced with our courier and please be assured, this is not the level of service we expect. We understand that a replacement order was arranged for you. We are sorry that the service provided by the customer care team was also not as expected. If you would like to raise any further concerns, please email the team on info@campbellsmeat.com. Kind regards Team Campbells

Posted 1 year ago

“The steak was cut far to thin and it was tougher than my trainers.no flavour.. worst steak ever bought.thats if it was. Steak.”

Helpful Report

Posted 1 year ago

Hello Antony, Thank you for your feedback. We understand that you are not fully satisfied with your order and would like to apologise for this. If you could please contact our customer service team on info@campbellsmeat.com with this information, we would be happy to discuss this further with you. Kind regards, Team Campbells

Posted 1 year ago

“Everything delivered timeously”

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Posted 1 year ago

“As a regular purchaser, very disappointed with this order. Ordered 2 boxes of 8 pies and 8 out of 16 were damaged, looked like they had been deliberately squashed at boxing stage. Lids were loose and all about boxes, these were looking overly cooked and pies themselves had soggy bottoms. Ordered sausages, 1 pack had no label and looked 2 short. So quality control was seriously lacking in this order. Have pictures should you wish to see. Doubtful I shall be ordering again as it's not cheap produce so again very disappointed customer. The outer packaging was intact so it wasn't the courier delivery.”

Helpful Report

Posted 1 year ago

Hello Sandra, Thank you for your feedback. We understand that you are not fully satisfied with your order and would like to apologise for this. If you could please contact our customer service team on info@campbellsmeat.com with this information, we would be happy to discuss this further with you. Kind regards, Team Campbells

Posted 1 year ago

“I haven't received my order I have sent emails asking wots going to happen”

Helpful Report

Posted 1 year ago

“Really sorry but the texture of lungs and oesophagus totally spoilt the experience”

Helpful Report

Posted 1 year ago

Hello David, Thank you for taking the time to leave a review. We are sorry to hear of the disappointment with your order, in particular the Scotch Pies. If you haven't already, please get in touch with our customer service team on info@campbellsmeat.com along with your order number and some further details. We would be happy to look into this further for you. Kind regards Team Campbells

Posted 1 year ago

“I haven't yet received my pies yet what's happened my first order was delivered to my old address and the new owner said he threw my parcel away I am still waiting for my new order where is it.?”

Helpful Report

Posted 1 year ago

Hello Edward, Thank you for your feedback. We are sorry to hear of the delivery issue with your order and will be happy to resolve this for you. If you haven't got in touch already, please contact our customer service team on info@campbellsmeat.com with this information along with your order number, we would be happy to discuss this further with you. Kind regards, Team Campbells

Posted 1 year ago

“I cannot comment on the product as it didn't arrive as promised. Unfortunately the customer service as DPD were useless and no one at Campbells could help as the phone lines were shut over the weekend. I have since been promised a new order will be despatched and it should arrive nearly a week after we originally requested. When I did finally here from Campbells they seemed to understand the issue, but this was my first interaction with them. I think I will return to my previous supplier Donald Russell.”

Helpful Report

Posted 1 year ago

Hello Greig, I am sorry to see that you have had a poor experience with us. I can see that we have been dealing with this issue via email. If there is anything further we can assist with, please let us know. Kind Regards, Team Campbells

Posted 1 year ago

“The scotch pies did not taste like they should, we assumed they would contain mutton which is what they were supposed to.”

Helpful Report

Posted 1 year ago

Hello Christopher, Thank you for your feedback. We understand that you are not fully satisfied with your order and would like to apologise for this. If you could please contact our customer service team on info@campbellsmeat.com with this information, we would be happy to discuss this further with you. Kind regards, Team Campbells

Posted 1 year ago

“No problem with Cambells but will not use them again until they get rid of DPD carrier, i am disabled shouted at delivery that i would take a bit longer to get to door they did not follow instructionbs on door and left box in dreadful position. DPD have been problematic before with me and according to TV prog they put iutems in empty houses which they did with me in dustbins which they did with me and take them to sell on CHANGE YOUR DELIVERER”

Helpful Report

Posted 1 year ago

Hello Dr Watkins, Thank you for your feedback. We apologise that you are not fully satisfied with the service provided by our courier and will ensure this feedback is passed on. If you would like to discuss anything further, please contact our customer service team on info@campbellsmeat.com where we would be happy to discuss this further. Kind regards, Team Campbells

Posted 1 year ago

“Not received order, paid £10 for delivery and requested a refund and not heard anything back. Very disappointed”

Helpful Report

Posted 2 years ago

“This review is just for the Lorne Sausage. I have just removed the sausage from the freezer in order to throw it away we found it fatty and an unpleasant texture to eat. This wont be on my shopping list again. Other products with this order still to be tried.”

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Posted 2 years ago

“I was a little disappointed to receive 2 small haggis instead of the large one I ordered for a burns night. It was to be a centre piece for 20 people. Had I been consulted I would have looked elsewhere, especially as I ordered well in advance!”

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Posted 2 years ago

“It hurts my too write this review ordered from campbells in past so over ordered for the Essex macalliisters and Burnsie’s square sausage was tasteless told everyone was dropping it round after I tried it told everyone it didn’t turn up gutted just hope it was 1 off I’ll order again just keep fingers crossed sorry campbells”

Helpful Report

Posted 2 years ago

“Delivery failed to arrive, DPD have let me and you down. Waiting for your response”

Helpful Report

Posted 2 years ago

Campbells Prime Meat LTD is rated 4.8 based on 7,684 reviews