Campbells Prime Meat LTD Reviews

4.8 Rating 3,681 Reviews
95 %
of reviewers recommend Campbells Prime Meat LTD
4.8
Based on 3,681 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Campbells Prime Meat LTD Reviews
Order had been specifically placed to arrive on the Friday and nothing turned up. Received an email stating it would be delivered late the next day. Had to stay in waiting and it still did not arrive then was contacted by DPD who said it couldn't be delivered as it was perishable. A bit of a farce with a lot of wasted time!!.
Helpful Report
Posted 1 year ago
The order was a day late it left its place on 8/12/22 i got it on 10/12/22 meat was soft and not frozen the delivery company put it down to war in Europe
Helpful Report
Posted 1 year ago
No point. I have not received my order yet
Helpful Report
Posted 1 year ago
Ordered 2 weeks ago had a delivery slot agreed as it was for the governers buffet day before get an email saying dpd are struggling and will deliver the day after our slot ? It’s a school closed on weekends so no one able to take delivery tried another slot don’t deliver on Mondays cancelled the order still turned up left outside a closed school total shambles will never use these clowns again
Helpful Report
Posted 1 year ago
Normally 1st Class. Delivery due 2/12/22. Still not arrived by 4/12/22. No follow up contact from either Campbells or their courier - disappointed. Poor customer service - no response to email yet but sending out computer generated requests when they know they have problems 😥
Helpful Report
Posted 1 year ago
In brief! Rubbish!
Helpful Report
Posted 1 year ago
It is Sunday 6th 17.02 - parcel still has not arrived. I was due for delivery on Friday. DPD system stated we refused delivery ??? We were in all-day ! I was tracking delivery online - DPD stated refused del/. at 7.10 pm on Friday when the truck was 25 miles away from us ! Will quality be ok if delivered on Monday ?
Helpful Report
Posted 1 year ago
Hello Geraldine, Thank you for your feedback. We understand that you are not fully satisfied with your order and would like to apologise for this. If you could please contact our customer service team on info@campbellsmeat.com with this information, we would be happy to discuss this further with you. Kind regards, Team Campbells
Posted 1 year ago
Food arrived on the 18th , most of it had to be used by the 20th , the sliced sausage smelled bad and was dumped, shocking way to treat customers!!
Helpful Report
Posted 1 year ago
Hello Elizabeth, Thank you for your feedback. We understand that you are not fully satisfied with your order and would like to apologise for this. If you could please contact our customer service team on info@campbellsmeat.com with this information, we would be happy to discuss this further with you. Kind regards, Team Campbells
Posted 1 year ago
Order didn’t arrive
Helpful Report
Posted 1 year ago
Hello Julie, Thank you for your review. We are sorry to hear of the issue with your order from ourselves on this occasion. This has been raised with our courier and I can see a resolution has been made by our customer service team. Should you require any further assistance, please do not hesitate to get in touch. Kind regards, Team Campbells
Posted 1 year ago
Order didn't arrive
Helpful Report
Posted 1 year ago
Hello David, Thank you for your review. We are sorry to hear of the issue with your order from ourselves on this occasion. This has been raised with our courier and I can see a resolution has been made by our customer service team. Should you require any further assistance, please do not hesitate to get in touch. Kind regards, Team Campbells
Posted 1 year ago
Campbells Prime Meat LTD is rated 4.8 based on 3,681 reviews