Campbells Prime Meat LTD Reviews

Name: Campbells Prime Meat LTD
Address: The Heatherfield, Linlithgow, Edinburgh
Rating: 4.76

4.8 Rating 7,691 Reviews

94 %

of reviewers recommend Campbells Prime Meat LTD

4.8

Based on 7,691 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Campbells Prime Meat LTD 5 star review on 27th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fresh meat delivery tossed over a gate into a semi derelict house and garden, Not our address, took a while to track down the gate in our postcode, ( which DPD ‘ s proof of delivery showed) my 81 year old husband had to scale a wall to retrieve the box, had we not recognised the gate our meat would have been rat food!!!”

Helpful Report

Posted 8 months ago

“Very disappointed with some of the products. The minced lamb was basically minced fat, looked completely different to imagine used on website. Whole rump was about 1/3 fat and very chewy. Contacted customer service, awaiting reply.”

Helpful Report

Posted 8 months ago

“I wish I could write a review but I have not received the goods I purchased nor have I received a response from Campbells Meat to my email questioning as to what has happened to my delivery.”

Helpful Report

Posted 8 months ago

“unfortunately everything went wrong and the customer service was very lacking, ordered was delivered 5 days late”

Helpful Report

Posted 9 months ago

“Unfortunately we recieved Beef in an bag which had a whole in it,the blood had dripped out and we where unable to eat it.This was for our Special Easter dinner.After contacting yourselves with back and forth emails and providing pictures we where offered another parcel of the same meat at a later date but after emails going back and forth again a refund was given which we have to 10days to wait for.So we are out of pocket and have to start again looking for something nice for Easter dinner.”

Helpful Report

Posted 9 months ago

“WE WERE VERY DISAPPOINTED, ORDER OF FISH CAME A DAY LATE AND LEFT US PANNICKING AS TO WHAT TO DO FOR OUR BUSINESS DINNER PARTY. NOT GOOD AT ALL”

Helpful Report

Posted 10 months ago

“We STIL have not recieved our pies. This has happened before. For some reason in spite of giving the correct potcode they seem to go astray. CM6 3LT The Gatehouse, CHELMSFORD ROAD FELSTED ESSEX”

Helpful Report

Posted 10 months ago

Hello Fiona, Thank you for your feedback. We apologise that your order did not arrive as expected. For delivery issues, please contact our customer service team on info@campbellsmeat.com along with your order number, to resolve this further. Kind regards Team Campbells

Posted 10 months ago

“Your pork and leek sausages I thought were tasteless. ALSO The sliced steak Lorne sausage had to chew chew chew it was a tough eat. Gave up and binned everything...waste of my hard earned money.”

Helpful Report

Posted 10 months ago

Hello Michael, Thank you for your feedback. We understand that you are not fully satisfied with your order and would like to apologise for this. If you could please contact our customer service team on info@campbellsmeat.com with this information, we would be happy to discuss this further with you. Kind regards, Team Campbells

Posted 10 months ago

“Have not received my order, wanted it for lunch tomorrow.”

Helpful Report

Posted 10 months ago

Hello Gillian, Thank you for your feedback. We understand that you are not fully satisfied with your order and would like to apologise for this. If you could please contact our customer service team if you haven't already, on info@campbellsmeat.com with this information along with your order number, we would be happy to discuss this further with you. Kind regards, Team Campbells

Posted 10 months ago

“The haggis I received on Friday 21st March had a use by date of Tuesday 25th March”

Helpful Report

Posted 10 months ago

“The meat pies you supplied were very bad thay were all paistry and could not find any meat, a bad use of my money”

Helpful Report

Posted 11 months ago

“I've had mixed experiences with Campbells. My last was probably the final straw since my previous issues had been efficiently dealt with by friendly support staff. I consider a two day shelf life to be too short on delivered goods and this seemed to be confirmed by a customer service manager? when I asked by email their own internal standard. However not even an apology. Ive always considered their products to be mixed - (the grissle in the scotch pies should be able to be removed completely in the manufacturing process for instance) and slightly over priced. This latest experience has probably made my mind up. And do they know the options to the question below 'how quick(with an implied "ly" on the end) did the company respond' have no answer between 12 hours and a week. This all adds to the feeling the company does not have very high standards.”

Helpful Report

Posted 11 months ago

“fristly the fact that one box would been ok you sent two and rubb salt in the wound you chage me for the it the love chops could not have been smaller again rubbing salt in you half the price so after not very happy the fax that the boxes were left so you could open the door didnt help but the chops look like they should been in child play box”

Helpful Report

Posted 1 year ago

“Shocking told on day delivery was due about missing items, that’s with ordering in advance. Poor service all round”

Helpful Report

Posted 1 year ago

“I haven't received my order therefore unable to provide a review”

Helpful Report

Posted 1 year ago

“Never came left in roadway, unimpressed”

Helpful Report

Posted 1 year ago

“Really disappointed with my purchase the only thing I’ve not tried is the haggis. and I’ll not be trying it going by the sausages black pudding a sealed packs of ham never again. I really thought this was high end butchers”

Helpful Report

Posted 1 year ago

“email sent directly”

Helpful Report

Posted 1 year ago

“My order was due to be delivered on Wednesday the 8th jan, I'm still waiting Friday 10th”

Helpful Report

Posted 1 year ago

“I ordered a Haggis but it came without a bung. If it had not been frozen it would just have been loose in a bag. I sent Campbells an e mail about this but it was neither acknowledged nor replied to.”

Helpful Report

Posted 1 year ago

Hello Alex, Thank you for your feedback. We understand that you are not fully satisfied with your order and would like to apologise for this. If you could please contact our customer service team on info@campbellsmeat.com with this information, we would be happy to discuss this further with you. Kind regards, Team Campbells

Posted 1 year ago

Campbells Prime Meat LTD is rated 4.8 based on 7,691 reviews