Campbells Prime Meat LTD Reviews

Name: Campbells Prime Meat LTD
Address: The Heatherfield, Linlithgow, Edinburgh
Rating: 4.76

4.8 Rating 7,684 Reviews

94 %

of reviewers recommend Campbells Prime Meat LTD

4.8

Based on 7,684 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Campbells Prime Meat LTD 5 star review on 27th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered a week in advance for an event that was coming up. On the day of delivery we got a call from DPD to say there was a problem with the parcel. They rang again to say it was damaged and being sent back. I rang Campbells and they were unaware of this. After waiting a while we were advised the best they could do was redeliver 6 days later which was no use. Currently waiting for the refund to process. Disappointing experience all round.”

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Posted 1 day ago

“Did not get delivery”

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Posted 2 days ago

“Delivery to wrong property only found on Sunday ... too late for our guests special Scottish Brunch ....need to sort you divery company out? Regards ... Robin Cripps”

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Posted 5 days ago

Hello Robin, Thank you for your feedback. We understand that you are disappointed with the delivery service provided and would like to apologise for this. If you could please contact our customer service team on info@campbellsmeat.com with more information, we would be happy to investigate this further with you. Kind regards, Team Campbells

Posted 4 days ago

“I thought that the Scottish pies would be a nice family treat,but when we served 8 pies for the family everyone refused to eat them, saying they are too salty. We are put off from placing further orders from you.”

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Posted 1 week ago

Hello Richard, Thank you for your feedback. We understand that you are not fully satisfied with your order in particular the Pies and would like to apologise for this. If you could please contact our customer service team on info@campbellsmeat.com with this information, we would be happy to discuss this further with you. Kind regards, Team Campbells

Posted 4 days ago

“Very disappointed. Very thin chops not much filling in pie Chicken small”

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Posted 1 week ago

Hello Megan, Thank you for your feedback. We understand that you are not fully satisfied with your order and would like to apologise for this. If you could please contact our customer service team on info@campbellsmeat.com with this information, we would be happy to discuss this further with you. Kind regards, Team Campbells

Posted 4 days ago

“delivery went to wrong address and there was damaged reported to yourelves and DPD”

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Posted 3 weeks ago

Hello Gary, Thank you for your feedback. We are sorry to hear of the issue with the delivery of your order carried out by DPD. We can see you have been in touch with the team and this has been resolved. Apologies again on behalf of DPD. Kind regards, Team Campbells

Posted 1 week ago

“The so called farm assured honey roast Ham was rubbish not as advertised and ordered it plenty of time and been the best this what they are offering is not worth it”

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Posted 3 weeks ago

Hello Trevor, Thank you for your feedback. We understand that you are not fully satisfied with your order in particular the Honey Roast Ham and would like to apologise for this. I can see you have been in touch with the team and the issue was resolved. If there is anything else we can help with please do get in touch with our customer service team info@campbellsmeat.com Kind regards, Team Campbells

Posted 1 week ago

“Food was booked to arrive on a Thursday, which was perfect as it was my day off. Food didn’t arrive until Friday. When it arrived the food only had 2 days shelf life. Also a full black pudding was removed from the order, but no refund given. Will not be ordering again.”

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Posted 3 weeks ago

Hello Anna-Marie, Thank you for your feedback. We understand that you are not fully satisfied with your order and would like to apologise for this. If you could please contact our customer service team on info@campbellsmeat.com with this information, we would be happy to discuss this further with you. Kind regards, Team Campbells

Posted 4 days ago

“Order placed on January 14th to be delivered on January 17th. Order dispatched but not delivered by DPD. On contacting Campbells they did offer apologies & offered to dispatch a new order but it’s not due to be delivered till January 22nd. Disappointing - not the service I expected (especially as delivery cost £10).”

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Posted 3 weeks ago

Hello, Thank you for your feedback. We understand that you are not fully satisfied with the delivery service provided and would like to apologise for this. If you could please contact our customer service team on info@campbellsmeat.com with this information, we would be happy to discuss this further with you. Kind regards, Team Campbells

Posted 4 days ago

“Arrived a day late due to bad weather I can't blame anyone for that,then when it was delivered DPD left it outside my block of flats by the entrance door without pressing the intercom buzzer to let me know it was there,then when I opened the box their was a note inside saying the coley had been substituted and they hoped I was happy with the substitution,I wasn't as they substituted it with fresh air so half the cost of my order was not in stock and although Campbell's had plenty of time to ask me if I still wanted to go ahead with the order they couldn't be bothered I was eventually refunded.If something is out of stock they should ask you if you still want the order or cancel it.So I won't be placing any more orders with Campbell's.”

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Posted 3 weeks ago

“Delivery five hours late, get it sorted out”

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Posted 1 month ago

“It didn't arrive”

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Posted 1 month ago

“Did not get my Christmas hamper as it was lost in transit I has to go to the supermarket for my Christmas dinners”

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Posted 1 month ago

“I ordered a christmas luxury box and some other meats. The luxury box did not arrive. I was very upset about this as I ordered it in Oct. Thw communication about the misding box was nit good”

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Posted 1 month ago

“My order didn’t arrive, the recipients were home on the delivery date. I’ve e-mailed twice to ask what happened and have had no response. Very poor!”

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Posted 1 month ago

“The delivery was appalling as the delivery person Faizel threw the package in a gateway of a property with no sign on it about 100 yards from the delivery property. It was found by a neighbour who spotted it and then delivered it to Mrs L Law. Shocking as this was/is a food product.”

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Posted 1 month ago

“Ordered on the 3rd December. It is now 11th December and still not received.”

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Posted 2 months ago

“We ordered two lots of the Lorne Sausage and am afraid to say it was appalling. Full of gristle, I mean you had to spit it out, and tasteless. I had the same sausage in 2020 at a friend’s and the difference in quality is dramatic…..would not recommend it at all !”

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Posted 2 months ago

“DPD was the problem, they failed to deliver. Campbell couldn't have been more helpful and I was offered a re order or refund. I was refunded straight away. I thought, what's the point in wating 2 days of my life waiting for a useless courier who doesn't turn up. Shame really!!”

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Posted 2 months ago

“Monday 4pm not here yet shoud have been here on saterday”

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Posted 2 months ago

Campbells Prime Meat LTD is rated 4.8 based on 7,684 reviews