AquaLift BathLifts Reviews

Name: AquaLift BathLifts
Address: Ashley Anderson, Unit 1b, Grazebrook Industrial Estate, Dudley, Dudley
Rating: 4.55

4.6 Rating 338 Reviews

90 %

of reviewers recommend AquaLift BathLifts

4.6

Based on 338 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About AquaLift BathLifts:

Rediscover safe, comfortable full-depth bathing with AquaLift® Bath Lift.
Our slimmest ever bath lift! You can now enjoy easy, full-depth, comfortable bathing and get in and out of your own bath without the worry of losing your balance or slipping. The AquaLift is one of the safest and most comfortable bath lifts available.

Effortlessly smooth, the AquaLift lowers and lifts you gently and quietly into your own bath. The AquaLift has been designed to fit most baths and the compact unit takes up minimal space.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ian and Tim both very pleasant and veryhelpful. Phoned on way and explained everything clearly”

Helpful Report

Thank you for your fantastic 5-star review, Ron! We’re thrilled to hear that Ian and Tim were pleasant and helpful during your call. Clear communication is a priority for us, and it’s great to know that they explained everything clearly for you. Your feedback truly means a lot, and if you ever need further assistance, don’t hesitate to reach out. We're always here to help! Warm regards, Team AquaLift BathLifts

“Ian & Manny, fitted the AquaLift bath aid this morning, Informed us half an hour before so that we would expect them. Both were very helpful. Clear concise instructions on its use & safety features. Very pleased. Thankyou.”

Helpful Report

Thank you for your wonderful 5-star review, Fred! We're so pleased to hear that Ian and Manny provided helpful service and clear instructions during the installation of your AquaLift bath aid. It's great to know that you felt informed and supported throughout the process. Your feedback is truly appreciated, and if you have any further questions or need assistance, please feel free to reach out. We're always here to help! Warm regards, Team AquaLift BathLifts

“Delivery service superb Stuart and Martin were punctual, friendly, Gave a comprehensive and clear demonstration. One point: If your centre is closed please say that before you proceed with any other information about your service when a customer is calling Thank you”

Helpful Report

Thank you for your fantastic 5-star review, Lloyd! We’re delighted to hear that Stuart and Martin provided you with superb service and a clear demonstration of the lift. We truly value your feedback regarding our communication, and we’ll take it on board as we strive to improve our customer service. If you need any further assistance or have any questions, please don’t hesitate to reach out. We're always here for you! Warm regards, Team AquaLift BathLifts

“Stuart and Martin have fitted my lift today. They were very pleasant, and efficient. Took time to explain everything and I am now looking forward to using it”

Helpful Report

Thank you so much for your fantastic 5-star review, Eileen! We’re thrilled to hear that Stuart and Martin provided you with a pleasant and efficient installation experience. It’s wonderful that they took the time to explain everything to you—we want to ensure you feel comfortable and excited about your new lift! Your satisfaction means the world to us, and we appreciate your feedback. If you have any questions or need further assistance, please don’t hesitate to reach out. We're always here for you! Warm regards, Team AquaLift BathLifts

“It’s made my wife and myself easy to bath.”

Helpful Report

Thank you so much for your wonderful 5-star review! We're thrilled to hear that the AquaLift BathLifts have made bathing easier for you and your wife. Your satisfaction is our top priority, and it's great to know that our product is making a positive difference in your daily routine. If you have any questions or need further assistance, please don’t hesitate to reach out. We're here to help! Warm regards, Team AquaLift BathLifts

“The demonstration was excellent The men who fitted it, Ian a nd Brad were Quick and efficient.”

Helpful Report

Thank you so much for your amazing 5-star review, Sandy! We're delighted to hear that you found the demonstration excellent and that Ian and Brad were quick and efficient during the fitting process. Your satisfaction is our priority, and it's wonderful to know that our team made the installation a smooth experience for you. We truly appreciate your feedback and support! If you have any further questions or need assistance, please feel free to reach out. We’re always here to help! Warm regards, Team AquaLift BathLifts

“I am very happy with the fitting of my new bath lift . My fitters Brad and Glyn Said they would be here at 830 and were a quick fitting no mess . They explained the workings and charging of the battery and other safety matters. Very polite excellent service.”

Helpful Report

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you are satisfied with the installation of your new bath lift and that Brad and Glyn provided you with quick and efficient service. It's fantastic to know they explained everything clearly, as your safety and comfort are our top priorities. We truly appreciate your feedback and are pleased to have met your expectations. If you have any questions or need further assistance, please don’t hesitate to reach out. We’re always here to help! Warm regards, Team AquaLift

Helpful Report

Thank you so much for your fantastic 5-star review! We're thrilled to hear that you are happy with the fitting of your new bath lift and that Brad and Glyn provided you with efficient and courteous service. It’s wonderful to know that they took the time to explain everything thoroughly, as we aim to ensure our customers feel confident and safe using their new equipment. Your satisfaction is our top priority, and your feedback is truly appreciated. If you ever have any further questions or need assistance, please don’t hesitate to reach out. We're always here to help! Warm regards, Team AquaLift

“The bath lift was delivered and installed today by Simon J/Andrew. Both very efficient and polite friendly guys. They did a very good job and made sure I was happy, thank you.”

Helpful Report

Hello Ann, Thank you so much for taking the time to share your kind 5-star review, it truly means the world to our team! We are delighted to hear that Simon and Andrew provided you with efficient and friendly service during your installation. Ensuring our customers are happy is our utmost priority and your feedback is truly appreciated. If you ever have any further questions or need assistance in the future, please don't hesitate to get back in touch. We're always here and happy to help! All the best, The AquaLift Team.

“Hi, I am very pleased with the Bathlift I had installed. The service from start to finish was excellent. The whole process was well explained in the home demonstration. Martin & Stuart were very efficient, courteous, neat and tidy. Also provided a full walk through of all the features and info needed about the bathlift before they went, to ensure I was happy. Should have had one fitted years ago!”

Helpful Report

Hello Mrs Hatch, Thank you so much for your lovely 5-star review! We’re absolutely delighted to hear that you are pleased with your AquaLift bath lift and that the entire installation process was smooth and well-explained. It's wonderful to know that Martin and Stuart provided you with efficient and courteous service. We pride ourselves on creating a positive experience for our customers and your feedback truly affirms that commitment. If you ever have any further questions or need assistance in the future, please don't hesitate to reach back out. We’re always here and happy to help! Wishing you many enjoyable baths with your new lift! All the best, The Aqualift Team.

“My bath lift was delivered and installed last week by Andy and Mike. They were very pleasant and efficient and made sure I was happy using it before they left. Very pleased so thank you to all the team at Aqualift.”

Helpful Report

Hello Jessie, Thank you so much for taking the time to share your wonderful 5-star review, it truly means the world to us! We’re absolutely thrilled to hear that Andy and Mike provided you with pleasant and efficient service during your installation. It’s great to know that you feel comfortable using your bath lift! Your feedback truly means a lot to our entire team and we will gladly pass along your kind words to Andy and Mike. If you ever have any questions or need assistance, don’t hesitate to reach out. We're always here to help! Wishing you many enjoyable moments with your AquaLift bath lift! All the best, The AquaLift Team.

“After 7 years of use everyday, the motor showed signs of being on it's last legs. A quick call to Aqualift and a representative visited to assess the problem that very afternoon. The motor was on it's way out. I certainly got my money's worth out of this unit! Within 3 working days, Simon & Gary called and fitted a complete new system. Lovely polite people. Whole heartedly recommend the product & the people!”

Helpful Report

Hello Mrs Doe, Thank you so much for your wonderful 5-star review, it truly means the world to our team! We’re thrilled to hear that you had such a positive experience with AquaLift. It’s fantastic to know that our team promptly assessed your situation and provided a swift resolution. We take pride in our customer service and your kind words about Simon and Gary mean a lot to the team. If you ever have further questions or need assistance, please don’t hesitate to reach out. We’re always here and happy to help and ensure your experience remains outstanding! Wishing you many more enjoyable years with your AquaLift bath lift! All the best, The AquaLift Team.

“Martin & Stuart the installation team who visited my Grandma's property today to complete installation were brilliant! They were very courteous, funny, tidy and a great asset to the business! They worked quickly, very tidy, took away all the rubbish and explained how to use the product very simply. They also ran through the manual and highlighted what to do if any other questions. Brilliant service from these two!”

Helpful Report

Hello Rachel, Thank you so much for your fantastic 5-star review, it truly means the world to us! We're absolutely thrilled to hear that Martin and Stuart provided such brilliant service during your Grandma's installation. It's wonderful to know that their courteous and tidy approach, along with their thorough explanations, made a positive impact. Your feedback means a lot to us and we'll be sure to pass along your kind words to Martin and Stuart. If you ever have any further questions or need additional assistance in the future, please don't hesitate to reach back out. We are always here and more than happy to help! Wishing you and your Grandma many enjoyable moments with your new AquaLift bath lift! All the best, The Aqualift Team.

“I wish to thank Ionut and Tom for the excellent job they have done in fitting the Aqualift. They arrived on time, were courteous, tidy and did an excellent job in explaining how it should be operated.”

Helpful Report

Hello Mrs Haes, Thank you so much for taking the time to share your wonderful 5-star review, it truly means the world to our team! We’re absolutely delighted to hear that Ionut and Tom provided you with such excellent service during your installation of the AquaLift. Punctuality, courtesy and clear explanations are top priorities for us, so it's fantastic to know they made a positive impression. Your kind words are truly appreciated and we will be sure to share your feedback with Ionut and Tom. If you ever need assistance or have any further questions in the future, please don’t hesitate to get back in touch, our friendly team are always here and happy to help! Wishing you many enjoyable moments with your new bath lift! All the best, The AquaLift Team.

“I am extremely pleased with my installation. I love the way it looks in my bathroom and both of the gentlemen who did the work were friendly and helpful. I am most grateful. Thank you so much.”

Helpful Report

Hello Sarah, Thank you so much for your outstanding 5-star review! We’re thrilled to hear that you are pleased with your installation and that it has added a lovely touch to your bathroom. It’s fantastic to know that our team made a positive impression with their friendly and helpful service. Your gratitude truly warms our hearts! Should you have any questions or need further assistance in the future, please don’t hesitate to reach out. We’re always here to help and ensure your satisfaction! Wishing you many wonderful moments with your new bath lift! All the best, The AquaLift Team.

“Martin and Stuart from Aqualift provided an excellent friendly service”

Helpful Report

Hello, Thank you for your wonderful 5-star review! We're delighted to hear that Martin and Stuart provided you with excellent and friendly service during your experience with AquaLift. Our team always aims to go above and beyond and it's rewarding to know that their efforts left a positive impression on you. Your kind words are greatly appreciated and we will be sure to share your praise with Martin and Stuart. If you ever have any questions or need further assistance, please feel free to reach out - we're always here to help! Wishing you many relaxing moments with your new bath lift! All the best, The AquaLift Team.

“Order number - 20swq05906 Ian and Brad Ian and Brad arrived punctually at the time agreed and were very polite, helpful and efficient. The work was completed and a thorough explanation given to ensure we understood how to use the equipment. Thank you”

Helpful Report

Hello Robert, Thank you for your fantastic 5-star review, it truly means the world to us and helps us to improve our service in the future! We’re thrilled to hear that Ian and Brad arrived on time and provided you with polite, helpful and efficient service during your installation, we strive to provide outstanding customer service. It's great to know that they took the time to explain the operation of the equipment to ensure you feel confident using it. Your satisfaction is our priority so it's wonderful to hear that they delivered on this! Your kind words mean a lot to us and our team and we'll be sure to pass along your appreciation to Ian and Brad, they will be thrilled to hear how much of a difference they have made to your experience. If you have any further questions or need further assistance, please don't hesitate to reach out. We're always here and happy to help! You can reach us on 0800 854 330 if you need anything! We hope you enjoy your new bath lift and wishing you many wonderful baths in the future! All the best, The Aqualift Team.

“Ian & Brad installed my Aqualift bath lift last week. They were friendly, informative, tidy and clean. They explained everything really well. I cannot tell you how good it is to be able to soak my muscles again. I just wish the shower cap wasn’t so tricky to get on for showering, and that there were prices ranges or examples available before having the demo visit.”

Helpful Report

Hello Charlee, Thank you for your fantastic 5-star review! We're thrilled to hear that Ian and Brad provided friendly, informative service during your AquaLift installation, and it's wonderful to know that you’re able to enjoy soaking your muscles again. We strive to provide outstanding customer service! We will make sure to pass on your kind comments. We appreciate your feedback regarding the shower cap and pricing examples and we will certainly take your comments into consideration as we strive to improve our customer experience. Thank you again for taking the time to leave us a review and award our overall service 5-stars! We truly appreciate it. If you have any questions or need further assistance, please don't hesitate to reach out. We’re always here to help and our friendly team want to ensure your satisfaction! We hope you enjoy your new bath lift for many years to come! All the best, The AquaLift Team.

“Martin & Stuart arrived on time and completed the entire job (Order Number 1034SWQ05896) very quickly. They thoroughly explained all about the units Operation & use etc together with the (All the Do's & Don'ts) which was really helpful. They cleaned up everything behind them and all completed with Courtesy, Care & Respect for our home. They must be an asset to the Company in their own right. Thankyou both.”

Helpful Report

Hello, Thank you so much for your outstanding 5-star review! We’re thrilled to hear that Martin and Stuart not only arrived on time but also completed the job efficiently while respecting your home, we know this makes all the difference! It’s wonderful to know that their thorough explanations and attention to detail helped you feel confident about the unit’s operation, we strive to ensure every customer is left feeling confident, both with our product and service. Our team will be thrilled to hear how much of a difference they have made. Our team members truly do make the difference and are the reason are company can continue to provide the service we do! Your satisfaction is truly our priority! We truly value your recognition of their courteous approach and we will be sure to share your kind words with them! If you have any further questions or need assistance in the future, please don’t hesitate to reach out, we are always happy to help! All the best, The AquaLift Team.

“Stuart and Martin did a wonderful job of fitting my Mum's Aqualift. Such friendly chaps so thank you to both of you.”

Helpful Report

Hello, Thank you so much for your wonderful 5-star review! We’re delighted to hear that Stuart and Martin made a great impression while fitting your Mum's AquaLift. It's also fantastic to hear that their friendly approach contributed to a positive experience and left you feeling confident with our product and service. We strive to provide outstanding customer care, so it's wonderful to know that we've met your expectations and our team left a lasting impression. If you have any questions or need further assistance, please don’t hesitate to reach out in the future, we’re always here and happy to help! We hope your mum can enjoy the bath lift for many years to come. Thank you again for your wonderful review! All the best, The AquaLift Team.

AquaLift BathLifts is rated 4.6 based on 338 reviews