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A Local Printer Ltd Reviews

4.9 Rating 859 Reviews

98 %

of reviewers recommend A Local Printer Ltd

Company Reviews

Product Reviews

4.9

Based on 859 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About A Local Printer Ltd:

Eco-friendly Printers of Retail, Business and Marketing Print; Notebooks, Wrapping Paper, Flyers, Leaflets, Posters, Postcards, Brochures and much more!
Printed to the highest quality at the best prices.

Visit Website

Phone:

01903742003

Email:

info@alp-group.co.uk

Location:

18 Robell Way, Water Lane Trading Estate, Storrington
Storrington
RH20 3DN

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A Local Printer Ltd 5 star review on 23rd April 2024

A Local Printer Ltd 5 star review on 11th April 2024

A Local Printer Ltd 5 star review on 1st March 2024

A Local Printer Ltd 5 star review on 1st March 2024

A Local Printer Ltd 5 star review on 1st March 2024

A Local Printer Ltd 5 star review on 4th December 2023

A Local Printer Ltd 5 star review on 30th November 2023

81

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product is good, easy to upload. Price is good. My only criticism is the length of time for delivery which is fairly long. Not good when needing to top up for shows etc.”

Posted 5 years ago

“ALP have the best customer service ever - contact them by e-mail or phone and they will answer all questions. They even called me themselves when they spotted a mistake in my artwork. The work was then carried out promptly and in great quality. Still, I'm awarding only four stars as I find their website rather confusing. My questions and mistakes arose chiefly because there was too little information about formats and other options on the website. So I hope this can be improved in the near future, to make ALP a five-star company all round.”

Posted 5 years ago

“Have used ALP for several years. A mistake was made with order but rectified without fuss in 24 hours - a sign of a good supplier. Quality of work always good.”

Posted 5 years ago

“good print colours and smooth process.”

Posted 5 years ago

“Great service and quality cards but the envelopes that were supposed to be included were not in the delivery so I am having to wait for them.”

Posted 5 years ago

“Good quality tags delivered quickly. I ordered kraft swing tags and also folded swing tags and they are both beautifully printed and were nicely packaged. The only thing I would say is it would have been good to have been updated when the shipping would be. I was also expecting the drill hole to be top left but it was top centre, which was still fine as we allowed room in the design. Overall, really good labels and I love that they're recycled. Will be ordering again!”

Posted 5 years ago

“Good communication from A Local Printer. Ordering was a bit awkward because I somehow ordered 2 copies of an order of service by mistake, but this was refunded with no hassle. They had promised we would receive the order in less than 1 week, which was good. However, when we contacted them to make sure 1 day before we needed them, they said the order had not been shipped yet. This was despite an email saying it had been shipped. We were a little stressed and gave the man on the phone a rather unpleasant time (sorry), but the situation was rectified and we received the order on time. It did create a lot of stress at an already stressful time, but we are glad the order arrived on time.”

Posted 5 years ago

“I am giving 4 stars as the quality of the printing was very high-standard - I ordered some very colourful designs to be printed and they look great but I was disappointed with delivery. I ordered on the 11th January and went for standard delivery which was supposed to be within 5 working days but I received it on the 23rd January, so 8 working days after which was unexpected as delivery was for Central London so hardly rural!”

Posted 6 years ago

“Did what was needed. Smooth transaction”

Posted 6 years ago

“I was so happy with the quality of the prints and the turnaround time. The only thing that wasn't so good was the way my notebooks were packaged. They were just loose in a box and so a lot of the edges got damaged and one of my designs has a big fold in the corner. I can just about smooth the edges down on most and flatten the bent corners under books, but it's a shame I have to do this. I would definitely use this company again, but I think I would ask them to wrap more carefully next time. Just some tightly wrapped tissue paper around each stack of notebooks would help.”

Posted 6 years ago

“The printing service has been very positive all the way, adjustments that I requested have been made precisely and I have always been provided with the updated print preview. The final product was made with care and it looks beautiful, it was experimental but I will definitely have other works printed with alocalprinter as the service has been very efficient and transparent. Delivery has been on time, even though I did not receive a notice as I thought I had to, someone was home to collect the package. Packaging is minimal and I believe more companies should take inspiration from the example you set. Thank you, until next time!”

Posted 7 years ago

“My first experience with A Local Printer wasn't a smooth one as I hadn't understood that I need to log onto the account and approve the proof. This time around, knowing the process, it went really smooth and I am super pleased with the quick turnaround of the stickers and quality.”

Posted 7 years ago

“I ordered a product with A Local Printer that I needed for an event and they made sure it was there on the day! very helpful customer service, thank you!”

Posted 7 years ago

“I ordered a product with A Local Printer that I needed for an event and they made sure it was there on the day! very helpful customer service, thank you!”

Posted 7 years ago

“A good service - provided my own artwork (yikes) and ordered on line. Pleased with product (business cards), printed on Eco card with a little logo that tells your customer (by choice). A local service to me, therefore supporting local employment and reducing delivery miles which is important to the conscious consumer. Could improve communications- minor point, but would save time. Thanks.”

Posted 7 years ago

“Not the cheapest, but I dare say you pay for what you get - very speedy, good quality and helpful service, thank you. And they do recycled products which is the main reason we first started using them.”

Posted 7 years ago

“Ordering was quick and easy, prices very competitive. Excellent communication throughout. I was hoping for a more sturdy paper quality, but still happy with the result.”

Posted 7 years ago

“Have used these guys before for a number of things and am always impressed with how communicative they are and helpful. The quality of the items I've received has always been great and they've always been delivered quickly. Very pleased!”

Posted 7 years ago

“The service has been excellent every step of the way, but there were a couple of (quickly resolved) issues with the actual deliveries. The quality of the personalised greeting cards delivered were exemplary, however they arrived without envelopes which were included in the order. I received a reply to my email questioning this within 2 hours of sending it which stated that envelopes would be sent out that day, within another 4 hours I had received further contact detailing the delivery for the envelopes. Unfortunately this second delivery was of envelopes of the wrong size, however another very speedily replied to email ensured that I received a second set of fitting envelopes the following day! The previously received envelopes I could "either keep or recycle". I have since also received a whole bunch of free loyalty points for any inconvenience. Absolutely excellent customer service, I wish every Internet based company responded and delivered as quickly when easy mistakes are made. However they should probably revise their quality control policy for what's included in deliveries! I will definitely be using this service again when in need of stationary or printing.”

Posted 7 years ago

“The printing was excellent, a pity there was a hiccup that led to a delay beyond the five working day usual period”

Posted 7 years ago

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A Local Printer Ltd is rated 4.9 based on 859 reviews