A Local Printer Ltd Reviews

Name: A Local Printer Ltd
Address: 18 Robell Way,, Water Lane Trading Estate, Storrington, West Sussex
Rating: 4.91

4.9 Rating 983 Reviews

98 %

of reviewers recommend A Local Printer Ltd

4.9

Based on 983 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About A Local Printer Ltd:

Eco-friendly Printers of Retail, Business and Marketing Print; Notebooks, Wrapping Paper, Flyers, Leaflets, Posters, Postcards, Brochures and much more!
Printed to the highest quality at the best prices.

Visit Website

Phone:

01903742003

Email:

info@alp-group.co.uk

Location:

18 Robell Way,,
Water Lane Trading Estate,
Storrington
West Sussex
RH20 3DN

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A Local Printer Ltd 5 star review on 2nd September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Usually very efficient, but this time I got lots of mixed messages from sales/tech sign off, plus a large leap in costs”

Helpful Report

Posted 1 year ago

Hi Sarah, thank you for your comments regarding this order. I believe this is a simple misunderstanding on both sides over several different conversations. To address your comments regarding the increase in costs, this was due to your placing an order for double sided printing rather than single sided. As per our telephone conversation the refund for the difference in price has already actioned by us. There was also some confusion at our end as the previous job reference supplied with this order was for a single sided sample whereas the order placed was for double sided printing. At that point we were not aware that you wanted single sided printing and were basing our response on the double-sided order placed. As per above, once we understood your requirement, we actioned the refund to you and your order is progressing. Please accept my apologies for the mixed messages and be assured that we value and appreciate your business and your loyalty to ALP. All the best Miranda Barnett Director

Posted 1 year ago

“Last year the flyers I had printed were excellent. This year they are not nearly as good. They have a scruffy/scuffed look to them and don’t feel as nice. If I didn’t need to use them immediately I would have sent the, back.”

Helpful Report

Posted 3 years ago

Thank you for your review. Please allow us some time to investigate further and we will get back to you. ALP Customer Service Team

Posted 3 years ago

We have contacted you directly via email requesting some samples or pictures of the damage. We confirmed that the paper is the same as the previous printing and the production method is also the same. Once we have some samples or pictures of the issue we can get back to you. Kind regards Miranda Barnett Director, A Local Printer

Posted 3 years ago

“Great service was great really quick we had a few questions needing to be answered and got sorted straight away. Really friendly company and always happy to help. It's great for us as we like using local companies. Thanks Again.”

Helpful Report

Posted 3 years ago

Thank you for your review. We have now had a conversation regarding the soap wraps and your requirements. We do not sell this item as water or greaseproof, and we sell many thousands of these with no issues. As you don't have an example available of the paper that you require we will supply some samples of different paper for you to try with your soaps and hope that one of these will be suitable. Miranda Barnett Director A Local Printer

Posted 3 years ago

“Great print quality but delivery times took a bit of explaining. Once they had been helpfully explained then I could properly plan design and delivery times.”

Helpful Report

Posted 4 years ago

Thank you for your review and apologies that our litho print lead times were not very clear on the website. It has been amended to make it clearer and we hope to be of service to you again. All the best Miranda and Team ALP

Posted 4 years ago

“I am a little disappointed with the service I received as they got my address wrong which meant I had to carry 3 heavy boxes of postcards down the road. They were not apologetic but they did offer to resend them, however this would have taken a lot of extra time (over a week extra). As a small business, receiving the postcards late has a knock on effect to how we are perceived and it was disappointing. The postcards themselves looked good which was the saving grace!”

Helpful Report

Posted 4 years ago

Thank you for your review and please accept our apologies for our mistake. I have sent a private reply regarding our error which I hope indicates that we attempted to re-print your job as soon as we thought you were unable to retrieve your order in an attempt to put things right. Kind regarsd Miranda Barnett Director

Posted 4 years ago

A Local Printer Ltd is rated 4.9 based on 983 reviews