#Team Algeos Reviews

Name: #Team Algeos
Address: Sheridan HouseBridge Industrial EstateSpeke Hall RdSpeke, Liverpool
Rating: 4.40

4.4 Rating 231 Reviews

84 %

of reviewers recommend #Team Algeos

4.4

Based on 231 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About #Team Algeos:

We offer a wide range of products across the following four pillars, Consumables & Appliances, Foot Orthotics, Diagnostics, Assessment & Clinical Equipment and Materials & Manufacturing.

Visit Website

Phone:

0151 448 1228

Email:

digital@algeos.com

Location:

Sheridan HouseBridge Industrial EstateSpeke Hall RdSpeke
Liverpool
L24 9HB

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#Team Algeos 5 star review on 23rd November 2022

Adam S

#Team Algeos 5 star review on 7th November 2022

John R

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price, very fast delivery, excellent product.”

Helpful Report

Posted 1 year ago

Hi John, Thank you for your 5-star rating of Algeos! We truly appreciate your feedback and are thrilled to hear that you had a wonderful experience with us. Warm regards, Gemma Shields Customer Experience Manager.

Posted 1 year ago

“Perfect product super quick delivery”

Helpful Report

Posted 1 year ago

Hi Sandra, Thank you for the fantastic 5-star rating you gave us! We are thrilled to hear that you had a wonderful experience with Algeos. Our team works hard to ensure a seamless and efficient delivery process. It's truly rewarding to know that you found our service to be super quick. Best regards, Gemma Shields Customer Services Team Leader.

Posted 1 year ago

“Very good product, we have purchased several times before. Delivery was prompt”

Helpful Report

Posted 1 year ago

Dear Susan, Thank you so much for your 5-star rating of Algeos! We really appreciate your support and kind words. We take pride in our prompt delivery service, ensuring that you receive your orders in a timely manner. We understand the importance of a seamless shopping experience, and we are glad to have delivered on that front. Once again, thank you for choosing Team Algeos. Best regards, Gemma Shields Customer Services Team Leader.

Posted 1 year ago

“Ordered an item which after 11 days of waiting and emailing they finally say it's been discontinued. Communication was a appalling, had to write 2 emails and fill out a contact form to get a response.”

Helpful Report

Posted 1 year ago

Hi Amie, Thank you for taking the time to share your feedback about your experience with Algeos. We appreciate your honesty in bringing these issues to our attention. Firstly, we would like to apologise for the delayed notification that the item you ordered had been discontinued. We understand how frustrating and time consuming it must have been to wait and to have to reach out multiple times before receiving a response. This level of communication is far below our usual standard, and we sincerely apologise for any frustration or inconvenience it may have caused you. Your feedback is invaluable to us, as it helps us identify areas where we need to improve. We continually strive to provide excellent customer service and efficient communication but clearly, we fell short in this instance. We would like to assure you that we are taking immediate steps to rectify the issue and to ensure that such incidents are not repeated in the future. My colleague has also reached out via email to you this morning so please keep an eye on your inbox for further information. Many thanks, Gemma Shields Customer Services Team Leader.

Posted 1 year ago

“Have not arrived”

Helpful Report

Posted 1 year ago

Hi Alan, Thank you for taking the time to share your experience with Algeos. We appreciate your feedback and we are sorry to hear that your order has not yet arrived. We always strive to provide the best service possible to our customers, and we apologise for any inconvenience caused. We understand the frustration that comes with delayed deliveries, and we would like to make it right for you. We are chasing our courier regarding the delivery as they are showing proof of delivery on 31/05/24 - as soon as we get any further information from them, we will be in touch via email. Many Thanks, Gemma Shields Customer Services Team Leader.

Posted 1 year ago

“very good orthotics”

Helpful Report

Posted 1 year ago

Dear Colm, Thank you so much for your fantastic 5-star rating of Algeos! We greatly appreciate your positive feedback and are thrilled to hear that you had a very good experience with our products. Please don't hesitate to reach out if there's anything else we can assist you with. Thank you again and take care! Warm regards, Gemma Shields Customer Services Team Leader.

Posted 1 year ago

“Really fast delivery and product as expected. Unfortunately I still haven't received my full order yet”

Helpful Report

Posted 1 year ago

Thank you so much for your 4-star rating of Algeos! We really appreciate your feedback. We are glad to hear that you were satisfied with the speed of delivery and that the product met your expectations. However, we apologise for any inconvenience caused by not receiving your full order yet. Rest assured, our team is working diligently to resolve any issues and ensure that you receive the remaining items soon. Best regards, Gemma Shields Customer Services Team Leader.

Posted 1 year ago

“The material I ordered gave good shock absorption and no problems with Algeos”

Helpful Report

Posted 1 year ago

Dear Sarah, Thank you so much for your fantastic 5-star rating of Algeos! We truly appreciate your support and are thrilled to hear that you are satisfied with the material you ordered. Your feedback means a lot to us, and we're grateful to have customers like you who value the quality of our products. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you again for choosing Algeos! Warm regards, Gemma Shields Customer Services Team Leader.

Posted 1 year ago

“These people have everything I need to keep everything moving right along. Add fast delivery to that…why would I go anywhere else”

Helpful Report

Posted 1 year ago

Hi Steven, Thank you so much for taking the time to leave us a fantastic 5-star rating for Algeos! We truly appreciate your kind words and continued support. Your satisfaction is our top priority, and we strive to provide you with the best products and services. Additionally, we're glad our fast delivery has been meeting your expectations. Thank you for being a loyal customer. Your trust and confidence in us mean a lot to our team. Should you ever need any assistance or have any further requirements, please don't hesitate to reach out. We are always here to help! Warm regards, Gemma Shields Customer Services Team Leader.

Posted 1 year ago

“Excellent service, very well wrapped product. Swift delivery. However, I received a black coloured leatherboard and not the natural coloured as advertised but the product is still excellent. I will be using this company again. Thank you.”

Helpful Report

Posted 1 year ago

Dear Reviewer, Thank you for taking the time to review Algeos and for giving us a fantastic 5-star rating! We appreciate your support and feedback. We apologise for any confusion regarding the colour of the Leatherboard you received. Rest assured, we will take this feedback into consideration to improve our product representation in the future. Nevertheless, we are delighted to know that you find the product excellent overall. Thank you once again for choosing Algeos! Best regards, Gemma Shields Customer Services Team Leader.

Posted 1 year ago

“Great items if you can find what you need for their large selection. I treid to get advise form the customer services but no reply so had to pick and they were not really the right ones.”

Helpful Report

Posted 1 year ago

Thank you very much for your kind 4-star rating of Algeos! We appreciate your feedback, we understand that it can be challenging to find exactly what you need sometimes. We value your input and will strive to improve our communication channels to better assist our customers in the future. Best Regards, Gemma Shields Customer Services Team Leader.

Posted 1 year ago

“Very happy with product and service”

Helpful Report

Posted 1 year ago

Dear Gail, Thank you so much for the 5-star rating for Algeos! We greatly appreciate your feedback and are thrilled to hear that you are very happy with both our product and service. Customer satisfaction is our top priority, and we are glad to have exceeded your expectations. Best regards, Gemma Shields Customer Services Team Leader.

Posted 1 year ago

“Brilliant. So much cheaper than custom made and just as good”

Helpful Report

Posted 1 year ago

Hi Rosie, Thank you for your review of Algeos, we're extremely grateful for your support and are glad you're happy with the products you've purchased. Thank you again for choosing us! Best Regards, Gemma Shields Customer Services Team Leader.

Posted 1 year ago

“Fast and reliable service for professional-standard products at competitive prices.”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star rating of Algeos! We truly appreciate your kind words and the time you took to share your positive experience with us. We are incredibly grateful for your loyalty as a customer and we want to assure you that we will continue to strive for excellence in all that we do. If there is anything else we can assist you with, please don't hesitate to reach out. Best regards, Gemma Shields Customer Services Team Leader.

Posted 1 year ago

“My orthotics order was delivered amazingly quickly - only ordered 5.40pm yesterday and arrived via Royal Mail lunchtime today. Thank you so much, this is so helpful.”

Helpful Report

Posted 1 year ago

Dear Kate, Thank you so much for your outstanding 5-star rating of Algeos! We greatly appreciate your positive feedback and are thrilled to hear that you had such a wonderful experience with us. Furthermore, we are delighted to know that your orthotics order was delivered to you with lightning speed. It's incredible how quickly it reached you! Your kind words about the swift delivery mean a lot to us, as we always strive to provide exceptional service. Your loyalty as a customer is highly valued, and we are truly grateful for your continued support. If there is ever anything else we can assist you with, please don't hesitate to reach out. Best regards, Gemma Shields Customer Services Team Leader.

Posted 1 year ago

“Helpful friendly service.”

Helpful Report

Posted 1 year ago

Dear Julia, Thank you so much for your amazing 5-star rating of Algeos! We are thrilled to hear that you had a positive experience with us. This is exactly what we strive to provide to all our valued customers. We are delighted that our team was able to assist you in a helpful and friendly manner. Once again, thank you for taking the time to leave us such a fantastic review. We truly appreciate your support. Best regards, Gemma Shields Customer Service Team Leader.

Posted 1 year ago

“Unfortunately my partner who I ordered abd paid for the Boot, has died. I have returned it, do I receive a refund from yourselves?”

Helpful Report

Posted 1 year ago

Good Afternoon, Thank you so much for taking the time to leave us a review. We are very sorry to hear about your loss and our deepest condolences go out to you and your family. We understand that returning the product will be difficult for you during such a challenging time. Please rest assured that we will do everything we can to assist you with your refund. Once again, we sincerely appreciate your support and understanding. Should you require any further assistance, please don't hesitate to reach out to us. Our dedicated team is here to help. Best regards, Gemma Shields Customer Services Team Leader.

Posted 1 year ago

“Very happy with the 2 armchairs we purchased their a good quality.”

Helpful Report

Posted 1 year ago

Hi Viv, Thank you for your 4-star rating of Algeos! We truly appreciate your feedback and are delighted that you are very happy with the two armchairs you purchased from us. We take great pride in offering high-quality products and it's fantastic to hear that our armchairs meet your expectations. If you ever need any assistance in the future or have any further queries, please don't hesitate to reach out. We value your satisfaction and are here to ensure your experience with us remains exceptional. Thank you again for choosing Algeos! Best regards, Gemma Shields Customer Services Team Leader.

Posted 1 year ago

“You have a great selection of products which I think are actually priced competitively . . . Not sure why I don't use your store more often. I'm a podiatrist and my brain is often in autopilot and I order from Canonbury. This is likely because they ONLY stock podiatry related items. I see Algeos more of a physiotherapists platform.”

Helpful Report

Posted 1 year ago

Dear Emma, Thank you so much for your fantastic 5-star rating of Algeos! We truly appreciate your support. We're thrilled to hear that you find our selection of products great and competitively priced. We strive to ensure that we offer a wide range of high-quality products at competitive prices. We would be more than happy to assist you in finding any specific podiatry items that you may need. Just let us know and we'll be here to support you. Thank you once again for your kind words and for choosing Algeos. Best regards, Gemma Shields Customer Services Team Leader.

Posted 1 year ago

“Podiatrist recommended these to assist with plantar fascitis. Very good quality and fast delivery.”

Helpful Report

Posted 1 year ago

Hi Terry, Thank you so much for your rating of Algeos! We greatly appreciate your feedback and are thrilled to hear that you were satisfied with your purchase. Our team takes pride in providing high-quality items, and we are overjoyed that you found them to be of excellent quality. Best regards, Gemma Shields Customer Services Team Leader.

Posted 1 year ago

#Team Algeos is rated 4.4 based on 231 reviews