#Team Algeos have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Excellent price and selection with prompt delivery
Really pleasesd as always.
”
- Rachel H
“
Good price, very fast delivery, excellent product.
”
- John A
“
Ordered phenol
Good price and arrived the next day as stated by telephone order operator
Only issue standard delivery time between 8.00am and 6.00pm would prefer shorter window delivery time
”
- Neale B
“
Excellent price and selection with prompt delivery
Really pleasesd as always.
”
- Rachel H
“
The website was easy to use and my purchase was achieved with no fuss. Delivery was very quick and I’m very happy with the product.
”
- Anonymous
“
Very quick delivery, can’t fault the service
”
- Beverley
“
Item returned as was too large, awaiting refund
”
- Malcolm B
“
I had to chase up my order more than a week later, told my size wasn't available at the time of purchase, requested a refund and told that would be sorted.
”
- Eugene G
“
Customer service dreadful. Sent item back 3 weeks ago. Promised 3 times refund and postage refund. Very very disappointed in your service. I always order from you as very good normally. I expect you will ignore this also. Already sent review which you ignored. Staff very pleasant but do not seem to keep to refund agreement. This was all because your technical staff advised incorrect size.
”
- Jill C
“
Had to return so ething- an actual human to talk to! Excellent service!
”
- Caitriona
“
Ordered phenol EVA nail nippers foam impressions
Arrived on time
Great service
”
- Neale B
“
First class all round service. I have used the orthashell orthotics for many years with excellent results. Easy to work with and patients find them beneficial in reducing symptoms.
”
- Anthony S