1ST Airport Taxis LTD Reviews

Name: 1ST Airport Taxis LTD
Rating: 4.50

4.5 Rating 503 Reviews

100 %

of reviewers recommend 1ST Airport Taxis LTD

4.5

Based on 503 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About 1ST Airport Taxis LTD:

London Airport Taxis And Transfers
Fast, friendly Cost-effective, Lavish, and Safe taxi services near London Airports. With hundreds of airport travellers, 1ST Airport Taxis provides safe & sound airport taxis to and from London airports 24 hours a day.

Visit Website

Phone:

01582 33 44 44

Email:

info@1stairporttaxis.co.uk

Location:

Trend House Dallow Rd, Luton,
LU1 1LY

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1ST Airport Taxis LTD 5 star review on 18th April 2025

Brian D

1ST Airport Taxis LTD 5 star review on 7th April 2025

Lorraine K

Anonymous

Anonymous // 01/01/2019

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“My Driver was Bilawal Hameed Received very good service. Found the website very userfriendly Easy to book online and cheapest price, especially for airport drop-offs and pickups.”

Helpful Report

“We landed at Luton airport. Coming to uk for holiday. I will start with the positive The driver was there on time. The price was good. ***BUT*** The car we ordered (minibus) was very old and the windows at the back couldn't completely closed there for we had a wind coming in. We could see someone tried putting toilet paper trying to stop the wind. So they knew about the problem. When I tried talking to the driver he played like he knows nothing about it? 40 min drive with a 4 degree outside as we arrived in the middle of the night!!! Me, my husband and my 18 months baby became sick the next day! We all had to go to the doctor and get antibiotics. Not to mention the cost of going to see a privet GP as we are tourist So our holiday started really bad thanks to that. How can you provide a car knowing the windows don't seal? Very disappointed!!!”

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“Excellent service highly qualified and professional drivers especially Mr Abbas exceptional and very well mannored driver”

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“excellent service friendly drivers”

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“I will strongly recommend your service. My driver has been polite and careful while driving. A great trip in general terms.”

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“Fantastic Service”

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“Fantastic service! My driver contacted me as I landed and was waiting for me in the arrivals hall. The car was impeccable and a very safe drive home. Will definitely use this service again”

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“Very happy with my driver today. Polite, caring and professional. Car was immaculately presented.”

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“Our taxi arrived over 10 minutes early and the driver was really helpful with carrying the bags. We were offered chocolate and gum and also if we wanted to stop off for a tea/coffee. Comfortable ride with Aircon and nice friendly driver.”

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“The taxi driver didn’t show up at 4am for our airport run. Apparently his car broke down, but no one bothered to tell us that. At 4.45, having waited for them to try and sort it out and having had to chase them multiple times as they just weren’t communicating with me, we ended up driving to the airport and it cost us nearly £300 to park to car at short notice. Worst service I have ever received. I would give 0 stars if I could.”

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“From start to finish they were very efficient. The driver was excellent, very helpful, I am disabled and he helped us with everything. Top class”

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“Super nice and reliable drivers!”

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“Great company. Very reliable. Good communication. Use them all the time for airport runs.”

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“Very good driver”

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“Perfect service. Tracked our flight and was waiting for us when we arrived. Polite, comfortable and would 100% use again.”

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“They track the flight, so you are sure that it will arrive on time, a comfortable vehicle, a pleasant ride and a driver”

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“On time very friend taxi very clean what more could you ask for”

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“A Big thank you to our driver last night picking us up from Gatwick. Our flight was late, then delays in baggage hall. Then I Mobile phone failure but I was able to provide an alternative number. Good communication throughout to assure us he was in arrivals Hall. Thanks too for the smooth journey home & for being so helpful with the cases. He took two heavy cases to our door. He could see these two pensioners were absolutely shattered. He is an absolute credit to the firm With thanks Diana”

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“Would not recommend using this company at all. I had a taxi booked for 3am after a flight and there was nobody at all at the airport to collect me. Tried to call and no answer for over 30 minutes. I even called before I took off the confirm everything. Shocking company”

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“Paid for meet and greet-driver no show. I called the company when I landed, apparently driver was I’ll. replacement driver not sent for another 49 minutes. Sat in the cold and rain waiting and now this company does not offer a refund. Shameful.”

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1ST Airport Taxis LTD is rated 4.5 based on 503 reviews