1ST Airport Taxis LTD have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Absolute legend. Such a nice bloke, and perfect service. Cant complain about the price either. Only taxi company I will use around London Heathrow Airport.
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- Melvin S
“
Great communication and price! Seamless pick up and transfer definitely recommend them to anyone!
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- Darlene G
“
Very competitive price. Used this airport company for travel to airports and they arrived in good time and the drivers were pleasant ⭐⭐⭐⭐⭐
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- Marie W
“
Reliable and efficient collection and delivery service. The car was clean, comfortable, and high-end. The driver was careful. Would definitely recommend them! 👌🚗🚗✈️⭐
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- Kelvin C
“
Amazing airport taxi and transfer service delivery, the driver was helpful. The vehicle was clean and spacious. The ride was smooth. I would recommend it to anyone travelling to Luton.
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- Erica B
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Amazing airport taxi and transfer service delivery, the driver was helpful. The vehicle was clean and spacious. Thanks
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- Kara G
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They did issue a refund which can take up to 10 days.
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- Anonymous
“
Paid for meet and greet-driver no show.
I called the company when I landed, apparently driver was I’ll. replacement driver not sent for another 49 minutes. Sat in the cold and rain waiting and now this company does not offer a refund. Shameful.
”
- Mrs A
“
My niece used Ist airport Taxis this evening and was treated in the most appalling way. Overcharged and told she could have a refund if she got out whilst on the motorway. A young girl travelling alone should not use Ist airport taxis.
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- Anonymous
“
Absolutely stellar service from 1ST Airport Taxis LTD! The driver was incredibly polite and professional, and the vehicle was spotless. They made my airport transfer a breeze. Highly recommend!
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- Ellen J
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We have used the company over 10 times now. The service is always reliable and punctual and all the drivers are always welcoming and very helpful. The cars are also very clean and comfortable. I would highly recommend the company to anyone. Great value for money.
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- B. B
“
Excellent experience with 1ST Airport Taxis. The driver was courteous and attentive, the vehicle was comfortable and clean, and the service was top-notch. Will definitely use them again.
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- Cary G
