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1ST Airport Taxis LTD Reviews

4.6 Rating 871 Reviews
B
Happiness Grade
Read 1ST Airport Taxis LTD Reviews

About 1ST Airport Taxis LTD:

London Airport Taxis And Transfers
Fast, friendly Cost-effective, Lavish, and Safe taxi services near London Airports. With hundreds of airport travellers, 1ST Airport Taxis provides safe & sound airport taxis to and from London airports 24 hours a day.

Visit Website

Phone:

01582 33 44 44

Email:

info@1stairporttaxis.co.uk

Location:

Trend House Dallow Rd, Luton,

1ST Airport Taxis LTD have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their refunds.

A

Price - Excellent

95.00%
Industry Average
Very good. Driver arrived before time for a 4.15am departure to Luton Airport and provided a smooth, friendly ride from Leighton Buzzard. Drop up zone included in a reasonable price.
- WILLIAM R
Excellent service very polite and helpful on the phone when booking, really good price. Called the day before to confirm, arrived early. Will definitely use again and I have recommended to friends.
- Mrs S
Driver was on time, polite, drove well and knew all the back routes to avoid traffic. Fair price for very good service.
- Rory P
A

Delivery - Fast

100.00%
Industry Average
1st AIRPORT SUPERB services both ways. Fast efficient excellent organisation and delivery. Would definitely use again and would definitely recommend. Thank you 1ST AIRPORT!!!
- E T
F

Refunds - Difficult

25.00%
Industry Average
I requested and paid for a meet and great in the airport but my driver was in the car park (and 10 mins late). The car I was expecting was a sliver BMW, the driver arrived in a old hybrid car that did not deliver a comfortable ride. The driver was also unaware of significant road closures that evening and seemed to get lost, struggling between Waze and signed diversions. It was a terrible experience, and I would like a refund.
- Kris L
They did issue a refund which can take up to 10 days.
- Anonymous
Paid for meet and greet-driver no show. I called the company when I landed, apparently driver was I’ll. replacement driver not sent for another 49 minutes. Sat in the cold and rain waiting and now this company does not offer a refund. Shameful.
- Mrs A
98.62%
Industry Average
Punctual, friendly driver, clean taxi. We have used this company the last few years when going on holiday and have always received excellent service.
- Suzanne M
Excellent service. Great driver
- Stephen H
Excellent service on time and helpful
- Laura B