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Swytch Bike Reviews

4.2 Rating 1,277 Reviews

88 %

of reviewers recommend Swytch Bike

Company Reviews

Product Reviews

4.2

Based on 1,277 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Swytch Bike 4 star review on 4th March 2024

Swytch Bike 5 star review on 4th March 2024

Swytch Bike 4 star review on 4th March 2024

Swytch Bike 4 star review on 4th March 2024

Richard Harris ( Ex Bike Mechanic)

Swytch Bike 4 star review on 4th March 2024

Swytch Bike 5 star review on 4th March 2024

Swytch Bike 4 star review on 4th March 2024

Richard Harris ( Ex Bike Mechanic)

666

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The kit fits and rides smoothly. Because it's an old bike model with brakes on the center of the weel disk itself, after converting to the Swytch wheel the bike had no front brakes. The local repair shop had to find vintage brakes that match the bike model. And yes, when you go electric, you want to have good brakes! ;)”

Posted 8 months ago

“It's a game changer :) First of all, the installation is VERY easy, and you can find all documentation needed to do it and understand how the kit works. Then, when you start to use it and discover the world of electric bike, you just regrets that the battery is a little bit short on autonomy. But hey, that's a price to pay for its light weight and the simple attach system. 5/5 !”

Posted 8 months ago

“Worth the money, fit on my very old bicycle and gave it a second life. Would strongly recommend conversion kit for both adults and kids. Make sure to check the wheel fit into the forks, otherwise all went well. Best part is rear wheel is unchanged.”

Swytch Bike 5 star review on 30th August 2023

Posted 8 months ago

“The kit was easy to adapt to my bicycle. It performs well. I am satisfied with the kit. There is one thing I need to improve on. When I purchased the electric kit, I taught the bike would work by electric power not only by pedaling but also by its own power. I found out from your company that I would have to purchase a throttle. I want to purchase such a throttle. Please advice me how. Normand llnol@juno.com also, I would like to add a photo of my bike. It is on my cell phone. I don't know how to do this. Can you help?”

Posted 8 months ago

“I really enjoy riding my Swytch-powered Trek. It destroys trails and does a really awesome job on the road. It's quiet and smooth, and so unobtrusive. My kit is all dark-grey on a matt-navy bike, it just looks slick. The assembly is easy, though my kit needed slight mods to suit my forks.”

Posted 8 months ago

“Blooming Brill and worth every penny. Easy to assemble as well. Highly recommended.”

Posted 8 months ago

“We were missing the pedal sensor from our Switch conversion bikes when we started on a bike ride a couple of weeks ago after hauling the bikes on the back of the camper to our nearby campground. We were still able to have a great time since we have the optional thumb throttles. When I contacted customer service with a description of the problem, they dispatched replacement parts the same day. Couldn't ask for better service than that.”

Posted 8 months ago

“Swytch Bikes gave me an excellent returns experience, hands down a good company that I would recommend to others. The short of the story was I didn't have time to setup the Swytch bike and then my bike had mechanical issues and when I asked to return Swytch was responsive, fast, and easy.”

Posted 8 months ago

“An amazing kit that has made our shopping trips in Brittany a pleasure!!!”

Swytch Bike 5 star review on 10th August 2023

Posted 8 months ago

“It works well! It was pretty easy to install and I enjoy riding with it. It feels like a help more than just carrying me along. For installation I ended up getting a more heavy duty front tire at the advice of the bike shop I got a new tire from. Only issue I had was I got both the controller and the hand switch and they didn't fit well on my large diameter handle bars, so my handlebars are a bit crowded and the gear shift is not placed right. I need to fix that. Overall, I'm quite happy with it and recommend it.”

Posted 8 months ago

“Conversion kit worked well. The down tube was a little bit too thick to fit the pedal sensor with the provided adhesive so I used zipties instead. I also had to file down the motor wheel axles to fit inside of the fork.”

Posted 8 months ago

“Installation was easy apart from the controller which didn't fit on the handlebars properly at first. Eveything else was fine. Even at the lowest power level the assistance is very noticeable and the bike rolls along very easily. The extra weight is not at all evident, it all feels like it used to, just easier to cycle.”

Posted 8 months ago

“After ordering kit, didn't here anything from Swytch for a long time, company should do regular up dates each month.Been riding now with the Swych kit now for 8 Months now, i have a few issues with the kit which is mentioned further in the review. Fitted kit to a Btwin 900 Tilt folding bike, the lightest bike i could find. After receiving kit, it was easy to instal, the only tricky part was getting sensor in the right place, remedy moving sensor with Sugru Mouldable Glue, sets hard in 24hrs it wont move now. Once that's sorted pop the charged battery on cradle & you are good to go. The only issues i have with the Swytch kit is range they quote 17 miles on the Air Max i am getting around 11 miles , at the lowest settings. Also in future when the battery is in the cradle it is still on, should have a button to switch off, instead of removing the whole battery. If you wanted to order extra Batteries or other accessories you are unable to do that after the order process has been completed. Just be careful when using power settings the higher you go more power you use lowering your range(really fast on 5 ). Overall a good lightweight kit.”

Swytch Bike 5 star review on 6th August 2023

Posted 8 months ago

“I have just completed 3 years with the switch kit and I think I can give a long-term honest usage review. To start with, if it weren't for Swytch I would have given up on cycling in Bristol due to some steep hills in the city. This kit arrived the same day I moved to Bristol and it has been the key to keeping me cycling through the past few years with some physical challenges. I have the last-generation kit and it still gives me around 25-28 miles on a moderate hill cycling. Secondly, I like the volume and small holding grip which helps in taking out the battery and just charging either at work or home and not really feel awkward carrying big lumps of tower batteries that were available during early 2020 in this budget. Lastly, the customer service is absolutely brilliant. I had a minor issue with the controller and contacted customer service. They replaced the entire battery pack within a week of my logging issue. I am very impressed and possibly will go for the new generation one as soon as I have saved some extra for this. To anyone contemplating converting your bike with swytch kit, go for it - You won't get any better than this.”

Posted 9 months ago

“Resolving to resurrect an older second road bike for use on wet weather days, I was busy upgrading it with a new hollow tech chainset and branded dual pivot front brake calipers when it occurred to me what better upgrade than going digital electric. Cue the ever-so-easy-to-fit Swytch conversion kit. Now what was my second best bike has easily become my favourite conveyance, revolutionising journeys around town.”

Posted 9 months ago

“The kit took a month longer than scheduled. I also had some challenges in fitting as the supplied wheel was incorrect. Like other reviewers, while there is no telephone support, the Online support team are very good , may take a day or two before getting a response but they always do. Very pleased so far with the kit, would recommend it.”

Swytch Bike 5 star review on 4th August 2023

Posted 9 months ago

“Oh my gosh - I LOVE my Swytch Kit. It’s amazing! I love my bike, it’s so cute, but I’m I live in a city with a lot of hills, so it’s hard to get around with a Cruiser. This kit was the perfect thing for me! I commuted by bike all summer and thanks to the battery assist, I didn’t have to arrive at work drenched in sweat!”

Posted 9 months ago

“It gives me that little bit of extra I need to make bike riding enjoyable again in my very hilly town.”

Posted 9 months ago

“Transformed my cycling in the mountains with my family who are all on full electric bikes. I couldn't keep up, now I can. Easy to fit, works a treat.”

Posted 9 months ago

“I love it. Functional, simple. I love that I can adjust the levels to help me get to work with exercise, but not being totally sweaty when I arrive. I've recommended it to my friends and several cycling colleagues at work; there's several of us swytchers there. :-)”

Posted 9 months ago

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Swytch Bike is rated 4.2 based on 1,277 reviews