“I phoned the Royal Mint and spoke to a very lovely lady,who was extremely helpful,polite and friendly.She placed my order efficiently and I received my coins by the specified time.”
“Your so called secure delivery service gave my consignment that was to be signed for to an unknown person at a gate fuzzy photo, you were contacted no response DHL still no response, so who's insurance will cover your failed delivery. So who responsible for the 8ozs”
“I had to change my address before buying as I had my previous address registered. This is a cumbersome process, but it is understandable as some items they sell are really expensive. I would suggest to create a form where one can submit the documentation for changing address instead of navigating through customer service. Despite this, every interaction was cordial and fast. I am super happy with the customer service I recieved.”
“i prefer royal mint for quolity ant not push'y, and i can look around the site at my lesure. unlike Westminster colection, anoying constent phone calls.”
“i am still waiting for my purchase.royal mail has lost it and royal mint say they will do nothing until it is found.my contract is with royal mint and not royal mail so i expected a lot better service.i would not recommend the royal mint to anybody at this moment.”
“Have always been pleased with products that I’ve ordered and any time that I’ve had to speak with a Royal Mint representative about a query, it has been sorted very quickly”
“The coin set I ordered arrived at my home as predicted, in an extremely well custom designed package which had travelled properly and undamaged in getting to its destination. Everything was fine on opening and the box containing the set of coins has pride of place currently in my small collection. Thank you for all your care which is very much appreciated.”
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