ProSwimwear Reviews

Name: ProSwimwear
Rating: 3.94

3.9 Rating 249 Reviews

75 %

of reviewers recommend ProSwimwear

Company Reviews

Metrics

3.9

Based on 249 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

ProSwimwear 1 star review on 17th November 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always very responsive!”

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Posted 2 years ago

“This was my first order and it was processed and despatched rapidly. Customer Service is excellent, I have to say. I woukd highly recommend shopping with ProSwimwear.”

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Posted 2 years ago

“I had to return a swimming costume to ProSwimwear I contacted Customer Service and within one hour I had a returns label to print out. Great Customer Service thanks again Ivy.”

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Posted 2 years ago

“ProSwimwear replied to my email query within the hour and happily sorted the mistake I had made with my order. Great customer service!”

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Posted 2 years ago

“I jad to return a product and proswimwear customer service was so efficient they did all tje necessary work withing a day. Which was beyond my expectation. Thank you si much for your great service.”

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Posted 2 years ago

“Buying with Proswimwear, always never disappoint me. Great purchases, excellent products and prices.”

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Posted 2 years ago

“100% recommend!!! If you looking for quick delivery especially!”

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Posted 2 years ago

“I was able to find the swim suit my daughter uses here, when I couldn’t find it anywhere else. The tracking stopped once it entered Canada so I asked customer service if they could track it and they responded to my request quickly. I didn’t have to pay duty on one swim suit which was nice. It takes a little longer than advertised on their site but you just don’t know how long it will take going through customs. They don’t use any of the couriers which is nice so you don’t end up paying a huge bill for clearing customs like the couriers like to charge.”

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Posted 2 years ago

“The team are so helpful, George responded so quickly to my emails! I love their swimwear ranges, always arrives quickly. And to fuss whatsoever if I need to return due to not fitting/ not quite right for me. I cant recommend them enough. Thanks again George, for such friendly service!”

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Posted 2 years ago

“Excellent customer service! They answer and solve my issues fast. Very helpful and prompt with replies. Thank you ProSwimwear team ❤🙂 Barbara”

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Posted 2 years ago

“Very good service with a very fast delivery. I recommend it. Thank you”

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Posted 2 years ago

“5 Star for customer service and best offers online. Sooo much selection. Will definitely buy again.”

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Posted 2 years ago

“Very helpful, understanding company”

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Posted 2 years ago

“Itook a picture of the product and asked for a guarantee because it seems that the hip has increased, and I accepted and refunded it. Despite being in Korea, I was touched by the kind customer service”

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Posted 2 years ago

“Dealt with a problem with a race suit really quickly superb customer service”

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Posted 2 years ago

“Amazing customer service!! Helped to fix a defective suit problem in a matter of days. Fast delivery to the United States, and great prices.”

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Posted 2 years ago

“These guys are really informative and helpful, I will definitely buy from them again.”

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Posted 2 years ago

“Thankyou for being so helpful.”

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Posted 2 years ago

“I can count on the Proswimwear team all the time. They answer and solve my isssues fast. Besides, the products are amazing with very good prices. Thank you again Proswimwear team.”

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Posted 2 years ago

“Excellent customer service. Quick response and good problem resolution.”

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Posted 2 years ago

ProSwimwear is rated 3.9 based on 249 reviews