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ProSwimwear Reviews

3.9 Rating 249 Reviews
75 %
of reviewers recommend ProSwimwear
3.9
Based on 249 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 75%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
3.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
ProSwimwear 1 star review on 17th November 2021
Rumbidzai
ProSwimwear 1 star review on 28th July 2021
Niklas
ProSwimwear 1 star review on 19th September 2020
Rita
ProSwimwear 1 star review on 13th August 2020
Kelli W
ProSwimwear 1 star review on 13th August 2020
Kelli W
Anonymous
Anonymous  // 01/01/2019
ProSwimwear was very quick with sending of the item, but it is a month later and still have not received it in South Africa. I think the problem is probably with our SA postal service...if they use them (they don't show what they use on the SA side) but then they should get an alternative cheaper way of shipping overseas or just say they cant do. The item cost R638 for the googles, the shipment option I choose was R255 (said 14 working days) I can not pay over R1000 for DHL (almost double the item price) If I knew it will take this long I would have rather wait and organize it with a friend that is flying. The problem is that there is no way of tracking what is where. I made contact twice and then they send me the reference number that anyway just show it is in transit for the last month. Something I do anyway. I would at least except them to follow up with their link/courier. Not just keep on sending me to the website I go to anyway.
Helpful Report
Posted 4 years ago
ProSwimwear is rated 3.9 based on 249 reviews