Opie Oils Reviews

Name: Opie Oils
Address: The Fuel Depot, Cardrew Industrial Estate, Cardrew Way, The Fuel Depot, Cardrew Industrial Estate, Cardrew Way, Cornwall
Rating: 4.85

4.9 Rating 17,992 Reviews

96 %

of reviewers recommend Opie Oils

4.9

Based on 17,992 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Opie Oils 5 star review on 19th April 2026

379

Anonymous

Anonymous // 01/01/2019

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“I got what I ordered! I hate having to review everything”

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Posted 9 months ago

“Good oil and price thank you”

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Posted 9 months ago

“Excellent service and price delivery when I told to expect it”

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Posted 9 months ago

“No issues at all. Easy ordering process and delivery on time at advised time. Many thanks.”

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Posted 9 months ago

“Good service as always!!! Many thanks 👍👍”

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Posted 9 months ago

“Have used Opie oils for years, delivery is always prompt with good communication and if I do need advice I've either emailed or phoned them and got the answer/advice reqd.”

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Posted 9 months ago

“Great website for getting the fluids you require, great customer service and quick delivery, what more do you need. Opie Oils know how to do the business. 👍”

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Posted 9 months ago

“Very pleased with the service in every respect.”

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Posted 9 months ago

“Great service and great quality oil”

Opie Oils 5 star review on 29th July 2025

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Posted 9 months ago

“Customer service was great all the way through. Got sent the wrong oil but it was rectified with a next day delivery and collection of the incorrect oil. Jack was brilliant throughout. Everyone can make mistakes it's how they handle those mistakes that makes the service and OpieOils are brilliant.”

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Posted 9 months ago

“Excellent service as always”

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Posted 9 months ago

“I have successfully used Opie oils for several years now and have found them to be very good and competitively priced. Ordering is simple and the web site is informative. Unusually the box was not well taped up on this occassion but luckily nothing was missing or damaged.”

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Posted 9 months ago

“Opie Oils were very helpful a few years ago in finding the right oil for our Corvette and Cadillac. Since them I have always bought all my engine oil from Opie since they are always competitive, deliver quickly (and free) and have huge stocks.”

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Posted 9 months ago

“Service was excellent and will do business again.”

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Posted 9 months ago

“I made a mistake and ordered the wrong oil and contacted opus and asked them if they would change it. They arranged for the oil to be picked up free of charge and also provided me with great assistance in making sure I selected the correct oil this time. Also, they don’t give me a discount, so to get to the point, they’ve been brilliant and I will always use them and give my friends their contact deals. Didn’t expect that, look after your customers and they will look after you. Kindest regards to the team.”

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Posted 9 months ago

“Excellent range of oils and related products, reasonably priced and timely delivery. In my experience metal cans may sometimes be dented in transit as in the example in this photo, but no leakages till now.”

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Posted 9 months ago

“Easy to find items I wanted to purchase at reasonable prices. Whole process was easy from start to finish 5⭐️⭐️⭐️⭐️⭐️”

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Posted 9 months ago

“What can I say other than incompetent!!! I have had the misfortune of dealing with this lot twice in a week and all I can say is it was a disaster from start to finish. First order from there website. Spoke to someone who said order would be with me before the weekend, they didn’t dispatch it for 3 days after the order was placed. When I asked the question I got a robot reply with it’s all been done within specified timeframe, no answer to my question just a robot response. Luckily enough it arrived Friday. But their customer service was terrible. Second purchase I thought I’ll try eBay see if they’re any better on there. Yep you guessed it they was worse. I placed and order, found it allot cheaper on there website so I requested to cancel the eBay order within 10 minutes of placing it, Monday early evening comes and they create a tracking number and decline the cancellation I requested. I message them and get no reply. I speak to eBay to ask what to do and they tell me to open a return for the item. I do this and get an automatic returns label. I then get a message from them telling me the return is not guaranteed and the item had already been sent before I cancelled it lol (which is a lie) they then proceeded to tell me they had reported me for wrong return reason lol what a mess of a company. They’re not the good company they once was, I’d save yourself some stress and hassle and shop elsewhere for your oils.”

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Posted 9 months ago

Thank you for your review. After reviewing your order and communications with our team, we'd like to clarify a few details: Your order was placed using our free standard shipping service, which includes a dispatch estimate of 1–2 business days. You placed your order on a Tuesday, it was dispatched on Thursday, and delivered on Friday — all within the stated timeframe. These dispatch and delivery estimates are displayed throughout the checkout process prior to purchase. Upon reviewing the correspondence, we can confirm that our customer service representative responded promptly and courteously to your inquiries. They clearly explained the expected timeline and informed you in advance that your order would be shipped on Thursday for delivery on Friday. We also offer a priority delivery option for urgent orders, which was mentioned in their communication. Regarding your cancellation request: we apologise that this could not be processed. eBay cancellation requests are not guaranteed, as outlined in eBay’s own terms and conditions: "Buyers can request a cancellation, but it's up to the seller to accept or decline the request." Since our customer service team does not operate over the weekend, your request was first reviewed on Monday morning. At that time, your order had already been processed — though tracking details are uploaded at the end of the day, the dispatch itself occurs earlier. While our team correctly noted that cancellations cannot be guaranteed, we acknowledge they misspoke in saying the order was dispatched before the cancellation was requested. What they meant was that the order had already been dispatched by the time your request was seen and could be actioned. We sincerely apologise for this wording error. Lastly, regarding your return: you are absolutely welcome to return the item. However, we noticed that the reason selected was "Wrong item sent", which does not reflect the actual situation. eBay has advised us to report any misuse of return reasons, as it impacts seller & buyer performance metrics. If you'd like to return the item, please feel free to open a new return request using the appropriate reason (e.g. "Changed mind" or "Ordered by mistake"), and we will be happy to assist. Thank you again for your feedback.

Posted 9 months ago

“Helpful staff and product was reasonably priced. I shall defently be using them again.”

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Posted 9 months ago

“10/10, Quality produce at a fraction of the price from my local Factor, arrived quickly and very well packed.”

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Posted 9 months ago

Opie Oils is rated 4.9 based on 17,992 reviews