Opie Oils Reviews

Name: Opie Oils
Address: The Fuel Depot, Cardrew Industrial Estate, Cardrew Way, The Fuel Depot, Cardrew Industrial Estate, Cardrew Way, Cornwall
Rating: 4.85

4.9 Rating 18,558 Reviews

96 %

of reviewers recommend Opie Oils

4.9

Based on 18,558 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Opie Oils 5 star review on 3rd June 2026

380

Anonymous

Anonymous // 01/01/2019

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“Sadly, once a reliable and fast supplier, my most recent experience with Opie Oils has been disapointing. Curious, I asked friends about their recent experiences and they were very similar. Parts listed as 'in stock' were in fact not in stock, and I wasn't informed for just shy of a week (admittedly with the Easter weekend in the mix, but this still seems like and excessive and unnecessary delay as surely their stock system is advanced enough to be accurate - they were 'missing' from the shelf when the warehouse staff tried to fulfil my order, apparently). Waiting patiently, I followed up a further four days later having noticed that the parts were STILL listed as 'in stock' yet my order hadn't yet been fulfilled. This prompted them to dispatch the order. Not the absolute end of the world, but I did mention to the staff member dealing with my queries that I'd since made an order with another parts supplier who are infamous for taking a long time to fulfil orders that arrived before this one - had I known, I'd have saved time and money ordering from them instead. I won't write Opie Oils off for now, but will be mindful not to expect anything in a hurry if I order in the future (although Royal Mail's inability to process parcels quickly also doesn't help, of course).”

Helpful Report

Posted 2 months ago

Thank you for taking the time to leave such detailed feedback, and we’re genuinely sorry to hear that your recent experience did not reflect the level of service you had previously come to expect from us. Unfortunately, on rare occasions stock discrepancies can occur where an item shows as available online but cannot be physically located at the point of picking. While this is uncommon, we completely appreciate how frustrating it is — particularly when this then leads to delays in communication and dispatch. The Easter bank holiday period did also create additional pressure across both warehouse operations and courier networks, however we do accept that the communication to you should have been quicker and clearer throughout. We’re also sorry to hear your comments regarding friends having similar experiences recently. We have been reviewing both stock accuracy and operational processes internally, as maintaining the fast and reliable service customers associate with Opie Oils is extremely important to us. We do appreciate your balanced comments and the fact you haven’t written us off entirely, and we genuinely hope we can restore your confidence in us on a future order. Kind regards, Opie Oils

Posted 1 month ago

“I have used Opie a number of times over the years and have always found them to have exactly what I need and at good prices.”

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Posted 2 months ago

“as advert but dispatch slow unless you pay extra for delivery”

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Posted 2 months ago

“Excellent price and very prompt delivery. Faultless.”

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Posted 2 months ago

“Prompt fautless service”

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Posted 2 months ago

“Great company, will definitely be the go to for future purchases”

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Posted 2 months ago

“I have used OPIE OILS before and find the buying process excellent fantastic delivery time and price the website is user friendly and easy to use.”

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Posted 2 months ago

“All good. Great price and prompt delivery.”

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Posted 2 months ago

“No complaints, just everything happens as it should do.”

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Posted 2 months ago

“Quick delivery, well packaged to avoid leaks.”

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Posted 2 months ago

“First class service. My item was delivered exactly as promised.”

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Posted 2 months ago

“All very easy and speedy”

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Posted 2 months ago

“Opie Oil’s have delivered exactly as I have wanted both times at very competitive price rates and will carry on using them in the future many thanks”

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Posted 2 months ago

“Great quality”

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Posted 2 months ago

“Excellent service and excellent quality, a pleasure to do business with. I get all my oils from opie oils and have been for some time now and will continue to do so in the future.”

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Posted 2 months ago

“Excellent service, and product delivered on time.”

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Posted 2 months ago

“Great service. Quality products.. Fast delivery ! Thank you!”

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Posted 2 months ago

“Great choice of oils and filters for my car, well priced and arrived before quoted time. Very happy”

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Posted 2 months ago

“Great choice of quality products at very competative prices.”

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Posted 2 months ago

“Great quick service, item arrived in good condition”

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Posted 2 months ago

Opie Oils is rated 4.9 based on 18,558 reviews