Opie Oils Reviews

Name: Opie Oils
Address: The Fuel Depot, Cardrew Industrial Estate, Cardrew Way, The Fuel Depot, Cardrew Industrial Estate, Cardrew Way, Cornwall
Rating: 4.85

4.9 Rating 16,996 Reviews

96 %

of reviewers recommend Opie Oils

4.9

Based on 16,996 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Opie Oils 5 star review on 3rd February 2026

366

Anonymous

Anonymous // 01/01/2019

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“Easy to find items I wanted to purchase at reasonable prices. Whole process was easy from start to finish 5⭐️⭐️⭐️⭐️⭐️”

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Posted 6 months ago

“What can I say other than incompetent!!! I have had the misfortune of dealing with this lot twice in a week and all I can say is it was a disaster from start to finish. First order from there website. Spoke to someone who said order would be with me before the weekend, they didn’t dispatch it for 3 days after the order was placed. When I asked the question I got a robot reply with it’s all been done within specified timeframe, no answer to my question just a robot response. Luckily enough it arrived Friday. But their customer service was terrible. Second purchase I thought I’ll try eBay see if they’re any better on there. Yep you guessed it they was worse. I placed and order, found it allot cheaper on there website so I requested to cancel the eBay order within 10 minutes of placing it, Monday early evening comes and they create a tracking number and decline the cancellation I requested. I message them and get no reply. I speak to eBay to ask what to do and they tell me to open a return for the item. I do this and get an automatic returns label. I then get a message from them telling me the return is not guaranteed and the item had already been sent before I cancelled it lol (which is a lie) they then proceeded to tell me they had reported me for wrong return reason lol what a mess of a company. They’re not the good company they once was, I’d save yourself some stress and hassle and shop elsewhere for your oils.”

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Posted 6 months ago

Thank you for your review. After reviewing your order and communications with our team, we'd like to clarify a few details: Your order was placed using our free standard shipping service, which includes a dispatch estimate of 1–2 business days. You placed your order on a Tuesday, it was dispatched on Thursday, and delivered on Friday — all within the stated timeframe. These dispatch and delivery estimates are displayed throughout the checkout process prior to purchase. Upon reviewing the correspondence, we can confirm that our customer service representative responded promptly and courteously to your inquiries. They clearly explained the expected timeline and informed you in advance that your order would be shipped on Thursday for delivery on Friday. We also offer a priority delivery option for urgent orders, which was mentioned in their communication. Regarding your cancellation request: we apologise that this could not be processed. eBay cancellation requests are not guaranteed, as outlined in eBay’s own terms and conditions: "Buyers can request a cancellation, but it's up to the seller to accept or decline the request." Since our customer service team does not operate over the weekend, your request was first reviewed on Monday morning. At that time, your order had already been processed — though tracking details are uploaded at the end of the day, the dispatch itself occurs earlier. While our team correctly noted that cancellations cannot be guaranteed, we acknowledge they misspoke in saying the order was dispatched before the cancellation was requested. What they meant was that the order had already been dispatched by the time your request was seen and could be actioned. We sincerely apologise for this wording error. Lastly, regarding your return: you are absolutely welcome to return the item. However, we noticed that the reason selected was "Wrong item sent", which does not reflect the actual situation. eBay has advised us to report any misuse of return reasons, as it impacts seller & buyer performance metrics. If you'd like to return the item, please feel free to open a new return request using the appropriate reason (e.g. "Changed mind" or "Ordered by mistake"), and we will be happy to assist. Thank you again for your feedback.

Posted 6 months ago

“Helpful staff and product was reasonably priced. I shall defently be using them again.”

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Posted 6 months ago

“10/10, Quality produce at a fraction of the price from my local Factor, arrived quickly and very well packed.”

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Posted 6 months ago

“Excellent service”

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Posted 6 months ago

“Quick delivery.very happy”

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Posted 6 months ago

“Great price. Prompt dispatch and next day delivery.”

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Posted 6 months ago

“Quality oil at a good competitive price !!”

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Posted 6 months ago

“Would not buy oil from anybody else but Opie. Apart from prompt delivery and good prices, l always appreciate excellent advice regarding oil for my collection of classic cars.”

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Posted 6 months ago

“Quick dispatch of well priced oils. Well packaged, I would happily buy from again.”

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Posted 6 months ago

“Quick delivery. No problems. Happy.”

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Posted 6 months ago

“All good thanks OPIE !”

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Posted 6 months ago

“Generally helpful when contacting them directly. On my last occasion it was an online order and quite straight forward ordering the parts. Using your registration multiple part options are available via different manufacturers.”

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Posted 6 months ago

“With so much counterfeit oil on the market and engines and gearboxes being expensive to repair or replace I prefer to source my lubricants from OPIE Oils who are a company I have used for many years. One I can trust. Always excellent service too.”

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Posted 6 months ago

“Competitive prices and quick delivery.”

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Posted 6 months ago

“Great service and price .”

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Posted 6 months ago

“Fast delivery, had it with me the next day. Products were exactly what i ordered and cheapest I could find on internet. Free air freshener smells great!”

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Posted 6 months ago

“Qualty classicoil at reasonable price. Very efficient seller.”

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Posted 6 months ago

“Great service, fast delivery, and the best price for the 2 brands of oil purchased, wouldn't hesitate to use again 👍👍”

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Posted 6 months ago

“Correct product as requested and delivered on time. Many thanks”

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Posted 6 months ago

Opie Oils is rated 4.9 based on 16,996 reviews