JustIngredients Limited Reviews

Name: JustIngredients Limited
Address: Units 5-8 Bank Yard Industrial Estate, Tabernacle Road, Wotton-Under-Edge
Rating: 4.62

4.6 Rating 826 Reviews

90 %

of reviewers recommend JustIngredients Limited

4.6

Based on 826 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email, Live Chat

JustIngredients Limited 5 star review on 22nd March 2026

Anonymous // 01/01/2019

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“Mmmmmm. This is difficult & in no way a reflection on the goods of Just Ingredients, but an honest review of my experience. I made an order as an expat Brit. living in the EU, who had used JI in the past for excellent herbs & spices. But, I was not prepared for the nightmare awaiting. Having made orders with other UK companies since "Brexit Day" I am used to packages arriving at a local courier or Post Office, phone call, drive into town, pay VAT, take parcel home. This package came with DHL express, mixed feelings but expected the same service. WRONG!!!! Phone call from DHL Athens airport. "You need to find a Customs Broker". What!!! Eventually (3days later) found one who would talk to me, passed on all info. Phone call back ½hour later, "€100, plus €85 for DHL brokerage (they did nothing except rang me) & Import Duty (on zero rated import duty items, according to the EU Customs & Import Duty information), plus import VAT on delivery to you. So, £45 goods + £27 DHL express for delivery, €100 customs broker, €85 DHL & import duty, VAT on arrival with me. Total over €300. The package is now officially on a 6month countdown to destruction. Would I order from JI again? Absolutely yes, but maybe not for a while. Something needs to be sorted regarding this problem. DHL do not make these issues clear before accepting a package for delivery into the EU. There is also something remiss with wanting Import Duty when not applicable. There were also discrepancies with the paperwork which accompanied the package, which is apparently completed by DHL on behalf of JI so could be either DHL or JI so I won't make further comment.”

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(Retail) - Posted 4 years ago

“Happy customer”

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(Retail) - Posted 4 years ago

“Great business supplying excellent quality ingredients. Their meat rubs are perfect for rotisserie cooking.”

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(Retail) - Posted 4 years ago

“Prompt quick efficient. Thank you.”

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(Retail) - Posted 4 years ago

“Excellent product and thanks for your service. Kind regards Meg (Scotland)”

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(Retail) - Posted 4 years ago

“I have no complaints about the product but delivery is abysmal. My order was placed on 22nd September but as of this evening of 3rd October nothing has been received. Delivery of my previous order was also very slow.”

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(Retail) - Posted 4 years ago

“High-quality organic products. The sales team is very professional and friendly.”

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(Trade) - Posted 4 years ago

“Very happy with my experience & will be returning to you.”

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(Retail) - Posted 4 years ago

“Always happy with the quality and service from this company.”

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(Retail) - Posted 4 years ago

“Get more for your money than Schwartz or Bart's. Very satisfied.”

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(Retail) - Posted 4 years ago

“Clear, easy to order, fast convenient delivery, 5 star”

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(Retail) - Posted 4 years ago

“Quick efficient service.”

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(Retail) - Posted 4 years ago

“Really quick delivery, what more can you ask for!”

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(Retail) - Posted 4 years ago

“Product perfect as usual. Delivered efficiently.”

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(Retail) - Posted 4 years ago

“Very quick to deliver As I have now come to expect From them. Heartily recommend”

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(Trade) - Posted 4 years ago

“quick delivery”

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(Retail) - Posted 4 years ago

“Website makes it very easy to find the products your after. And very good customer service”

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(Retail) - Posted 4 years ago

“A good selection of products at competitive prices. Easy navigation on the website and good delivery times.”

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(Retail) - Posted 4 years ago

“Very good quality of hibiscus flowers. Packaging and shipping was fast and efficient.”

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(Trade) - Posted 4 years ago

“Great produce”

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(Retail) - Posted 4 years ago

JustIngredients Limited is rated 4.6 based on 826 reviews