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JustIngredients Limited Reviews

4.7 Rating 772 Reviews

92 %

of reviewers recommend JustIngredients Limited

Company Reviews

Product Reviews

4.7

Based on 772 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

JustIngredients Limited 5 star review on 12th May 2025

JustIngredients Limited 5 star review on 18th March 2024

JustIngredients Limited 5 star review on 18th March 2024

JustIngredients Limited 5 star review on 16th January 2023

Daniel Gavriilidis

JustIngredients Limited 5 star review on 1st July 2022

Anonymous

Anonymous // 01/01/2019

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“The products are good the aftersales is not very good and having no phone number - nightmare”

Helpful Report

(Trade) - Posted 6 months ago

Hi Mohammed, Thank you for sharing your thoughts with us. We're glad to hear that you like our products, but we’re sorry to learn about your experience with our aftersales service and lack of phone support. We understand how frustrating that can be. Please know that your feedback is valuable to us, and we are working on enhancing our customer service options. If you need assistance, don’t hesitate to reach out via email, and we’ll be sure to help you promptly. Kind regards, The JustIngredients Team

Posted 1 month ago

“Quality products and swift delivery”

Helpful Report

(Trade) - Posted 6 months ago

“Best quality ingredients around! Speedy delivery too...”

Helpful Report

(Retail) - Posted 6 months ago

“An excellent range of herbs and spices for any dish you wish to make and as always they never fail to please, including the price. Web site easy to use and navigate.”

Helpful Report

(Retail) - Posted 6 months ago

Thank you for your fantastic review, Michael! We're thrilled to hear that you appreciate our excellent range of herbs and spices. It's great to know the quality and price meet your expectations, and we're glad you found our website easy to navigate (props to our I.T team!) We truly value your support and look forward to serving you again soon! Best wishes, The JustIngredients Team

Posted 1 month ago

“Very prompt delivery, thank you”

Helpful Report

(Retail) - Posted 6 months ago

“Really easy to place an order. Everything arrived promptly. Quality products. This was my first order and I will certainly use Justingredients again.”

Helpful Report

(Retail) - Posted 7 months ago

Thank you for your fantastic review! We're so glad to hear that placing your order was easy and that everything arrived promptly. It's wonderful to know that you're satisfied with the quality of our products. We can't wait to serve you again soon! Best wishes, The JustIngredients Team

Posted 1 month ago

“Perfect for my needs and with a mulled wine kit to boot. Thankyou very much”

Helpful Report

(Retail) - Posted 7 months ago

“JustIngredients is amazing, not only their products come super well packed, but they also arrive super quickly! I was truly surprised at how well packed they also are! Congratulations and thank you!”

Helpful Report

(Retail) - Posted 7 months ago

Thank you so much for your fantastic review, Ana! We’re thrilled to hear that you’re impressed with our packaging and the speedy delivery. It’s always our goal to ensure that our products arrive in perfect condition, and your kind words truly motivate us. Congratulations and thank you for being a valued customer! Best wishes, The JustIngredients Team

Posted 1 month ago

“Quick delivery. Have not use them yet but they look ok. Thanks.”

Helpful Report

(Retail) - Posted 7 months ago

“Great service and packing. Not used them yet but I have great confidence in them. They look in great condition.”

Helpful Report

(Retail) - Posted 7 months ago

“Item arrived in tact, on time and was exactly as ordered. Thank you also for your prompt response. Thanks Carol”

Helpful Report

(Retail) - Posted 7 months ago

“Great Neem leaves. Arrived on time. Pleasant taste. Thanks. Will order again.”

Helpful Report

(Retail) - Posted 7 months ago

“Excellent service and great value. My order was delivered quickly and without any issue.”

Helpful Report

(Retail) - Posted 7 months ago

“First order- excellent quality! Such a great range of spices - I'll be back!”

Helpful Report

(Retail) - Posted 8 months ago

Thank you for your fantastic review, Jonathan! We're thrilled to hear that you were impressed with the quality and range of our spices. We're always here to provide you with the best ingredients for your culinary adventures. We can't wait to welcome you back for more! Best wishes, The JustIngredients Team

Posted 1 month ago

“Great value and arrived fast.”

Helpful Report

(Retail) - Posted 8 months ago

“Excellent service as per usual.”

Helpful Report

(Retail) - Posted 8 months ago

“It is ok. One item had a short use by date.”

Helpful Report

(Retail) - Posted 8 months ago

Hi there, Thank you for your feedback. I'm sorry to hear that one of the items had a short use by date. We strive to provide the best quality products, and I understand how disappointing this can be. We understand how important freshness is, and we strive to provide products with optimal shelf life. We usually aim for 2 years. If this product was on a sale it may be due to it's short BBE date. When it comes to dried herbs and spices, ingredients maintain their quality, taste, aroma and freshness for a very long time when stored correctly. If there's anything we can do to help or if you have any further concerns, please don’t hesitate to reach out to our customer service team. Your satisfaction is very important to us. Kind regards, The JustIngredients Team

Posted 1 month ago

“Good company!”

Helpful Report

(Retail) - Posted 8 months ago

“Great website, easy checkout, good communication and prompt delivery well packaged. Highly recommended.”

Helpful Report

(Retail) - Posted 8 months ago

Thank you so much for your fantastic review! We're thrilled to hear that you found our website easy to navigate and enjoyed a smooth checkout experience. Our I.T team will be happy 😉 Your kind words about our communication and prompt delivery mean a lot to us. We truly appreciate your recommendation and look forward to serving you again soon! Best wishes, The JustIngredients Team

Posted 1 month ago

“Always great products, delivery and quality!!”

Helpful Report

(Retail) - Posted 8 months ago

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JustIngredients Limited is rated 4.7 based on 772 reviews