Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,331 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,331 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

Write Your review

Tell us how Cable and Cotton made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cable and Cotton 5 star review on 25th July 2025

294

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The lights are beautiful and instantly transform any room. I adore them!”

Helpful Report

Posted 7 years ago

“I really love my lights and thing they look really nice when I have put them. I love how the lights are quite yellow rather that being white lights. My only criticism is that they were quite hard to essmble and I had trouble with the website/ using a gift voucher.”

Helpful Report

Posted 7 years ago

“FANTASTIC quality.....I'm so pleased with them ➿💡🔌💫”

Helpful Report

Posted 7 years ago

“Gorgeous lights, friendly fast service.”

Helpful Report

Posted 7 years ago

“Have now bought 2 sets of lights, seaside & Autumn theme. Kate is fabulous, so helpful & excellent service. Have recommended to friends & will be ordering again soon for an Exmas gift for my daughter.”

Helpful Report

Posted 7 years ago

“I have bought several sets of lights over the years and have always been very pleased with the quality. Furthermore, when I have had to contact your company the people with whom I have spoken to have been efficient and charming.”

Helpful Report

Posted 7 years ago

“The response from cable and cotton was very good. An e mail was answered quickly and delivery of my items was prompt.”

Helpful Report

Posted 7 years ago

“Your product is so unique. It's a perfect fit for my cubicle. I have referred several people to your website . Thanks for brightening up my otherwise dull office space.”

Helpful Report

Posted 7 years ago

“After only a couple of weeks unfortunately my lights stopped working, I contacted Cable & Cotton and an extremely helpful Kate dispatched a new string of lights which arrived the next day at no extra charge! I would recommend Cable & Cotton to everyone, their Customer Service is excellent. 5*”

Helpful Report

Posted 7 years ago

“Beautiful lights, as excellent customer service, would happily recommend”

Helpful Report

Posted 7 years ago

“Prompt and efficient and sent exactly what I was hoping for.”

Helpful Report

Posted 7 years ago

“I really liked the lights that I got for my room. I was able to customise it to the colors I wanted and it even had a wide variety of colors to choose from. I also got to put the light cover spheres together myself. I was able to make whatever pattern I wanted and can also change it when I want as well with the slips that make it easy to put the lights in.”

Helpful Report

Posted 7 years ago

“Well manufactured and beautifully designed products, delivered fast and well packaged. What’s not to love?”

Helpful Report

Posted 7 years ago

“Fantastic product and ethical too. The new LED cables are great and every time I’ve ordered these lights I’ve experienced a highly efficient service. I will be buying more once I’ve found another excuse to have yet more cheery lights!”

Helpful Report

Posted 7 years ago

“The lights are wonderful, just what I was hoping for. The quality seems good and the colours are vivid and very true to what you see when you're looking online. Love that I could mix and match my own set of colours, so I could use these as decoration for my son's 1st birthday and now they're in his nursery. Every night we make a deal about them when the 'big lights' go off and he just loves them. Thank you!”

Helpful Report

Posted 7 years ago

“Lovely quality lights, beautifully packaged and great customer service - what's not to love!”

Helpful Report

Posted 7 years ago

“Beautiful lights. Great service.”

Helpful Report

Posted 7 years ago

“I have three sets of these, i love them!!! All enquiries, orders and questions, no matter how bizarre, have been met with friendly and professional responses. My three sets won't be my last, I have three children at uni and four nieces who all want a set for Christmas!! Thank you for lighting up my life :)”

Helpful Report

Posted 7 years ago

“All excellent thank you!!! Xxx”

Helpful Report

Posted 7 years ago

“My lights were gifted to me by my sisters in law. I loved being able to choose different colour combinations. They look stunning up! Very good quality and very good service. Even little details like the package design was well thought. I've recommended you lots!”

Helpful Report

Posted 7 years ago

Cable and Cotton is rated 4.8 based on 3,331 reviews