Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,401 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,401 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 18th January 2026

299

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the cotton ball lights in November, received a picture from dpd a couple of days later of the parcel on my doorstep, but no parcel to be seen! I was convinced I'd have to write it off as one of those. Decided to email them anyway to let them know, Alexis was really understanding and sent a replacement parcel straight away, which arrived the next day - thank you! They look great, and the build quality seems really good. They are more expensive than other lights, but they have a usb connection and are very energy efficient - I run them off my solar system.”

Cable and Cotton 5 star review on 24th December 2020

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Posted 5 years ago

“Fantastic site, fast delivery and great products”

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Posted 5 years ago

“Fast, efficient service and the lights are beautiful and well made, i am delighted with them !”

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Posted 5 years ago

“Great product, with a fantastic range of subtle colours. The service is excellent. I keep wanting to buy more sets though..”

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Posted 5 years ago

“Love these lights they have made my room feel so cozy. I used the customised feature to choose my own colours and they came out just how I pictured.”

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Posted 5 years ago

“Very quick delivery good collection of colour.”

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Posted 5 years ago

“Friendly and helpful customer service, good quality products.”

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Posted 5 years ago

“Found you years ago.... love everything... service and choice excellent.. Will be ordering more in the new year”

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Posted 5 years ago

“I have 3 sets of string lights and wouldn't buy them from elsewhere. The quality is great, colours beautiful and delivery always good. I love them!”

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Posted 5 years ago

“Can choose your own colours and I’m absolutely delighted with my combination. They’re just perfect. Easy to assemble. Super quick delivery. Thank you.”

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Posted 5 years ago

“I just love these lights, ordered Christmas colours to try which are so cosy and classic but I have ordered more to match my decor so I can look at them all year round. Good quality and beautiful lights.”

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Posted 5 years ago

“This is my first purchase and definitely won't be my last. I chose the 'Indian Summer' colour combination and have to say both the colours and the product exceed my expectations. Excellent product and customer service.”

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Posted 5 years ago

“Absolutely love my lights, they create a love atmosphere :)”

Cable and Cotton 5 star review on 6th December 2020

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Posted 5 years ago

“My second purchase from Cable and Cotton, the original being over 10 years ago. Those lights are still going strong, but I wanted to switch up the colours, something that being able to buy new balls allows for without having to buy everything from scratch. I love the product and so I added a new set to brighten up my little one's nursery too! The lights are great quality, the longevity speaks for itself.”

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Posted 5 years ago

“Very happy with the product, so much so, it was my 4th order and more to follow as family members have hinted they will make a nice Christmas present!!”

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Posted 5 years ago

“Beautiful lights and easy to assemble.”

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Posted 5 years ago

“Love them! I have three sets of lights along with a big lampshade. You could say I’m a fan!”

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Posted 5 years ago

“Purchased as part of a gift for my daughter, she was delighted. Thank you”

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Posted 5 years ago

“Lovely brand, fast response and very helpful. I have my own set of string lights which are gorgeous, such a perfect light. Would make a perfect Christmas present!”

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Posted 5 years ago

“Product looks good and is straight forward to construct. Delivery is prompt and packaging is neat and secure.”

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Posted 5 years ago

Cable and Cotton is rated 4.8 based on 3,401 reviews