Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,331 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,331 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 25th July 2025

294

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So pleased with our custom fairy lights which we ordered for our son's jungle-themed bedroom. Kate was very helpful in suggesting which colours would work based on our scheme and our order was processed very promptly. Thank you, they look great!”

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Posted 6 years ago

Dear Anon, Thank you so much for your lovely post - I do remember the jungle themed bedroom and really hope your son love his new lights too! Yours warmly, Kate

Posted 6 years ago

“You very much get what you pay for - fantastic little lights!”

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Posted 6 years ago

“Excellent product”

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Posted 6 years ago

“Very happy with the lights and also the service. They were well packed and delivery was prompt. I can't send a photo yet as they aren't installed.”

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Posted 6 years ago

“Purchased new cable for my lights, Kate was great, excellent customer service , very helpful indeed . Fast postage and an easy transaction .thankyou”

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Posted 6 years ago

Dear Julie, Thank you so much for you kind post - I am glad we could get it all sorted for you and hope you can enjoy your lovely light set again. Yours warmly, Kate

Posted 6 years ago

“The lights are so pretty!”

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Posted 6 years ago

“We've recently decorated the children's bedrooms and have enjoyed adding an extra touch with your lights. They love them.”

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Posted 6 years ago

“Absolutely love these lights, look amazing in my daughters bedroom. Fantastic quality and super quick delivery.”

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Posted 6 years ago

“After some technical issues processing the order, contacted Kate who resolved the issue very quickly. She was exceptional. Had the order delivered promptly. Just love them in my summer house.”

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Posted 6 years ago

“The lights arrived very quickly, were very straight forward to put together and my daughter loves them. What more could you ask for?”

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Posted 6 years ago

“Our second set, that we bought on an offer weekend. The discount covers the cost of a plug and postage. Lovely set of lights. A bit fiddly to fit but once you do the first couple it’s a doddle”

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Posted 6 years ago

“Great product, prompt service, and the bank holiday promotion got me 30% off. I now have cable and cotton products in every room of the house :-)!”

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Posted 6 years ago

“The lights I ordered are good. The communication was a bit slow (I do have super high expectations from customer services), however Kate sorted it all out. I’d buy again.”

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Posted 6 years ago

Dear Olivia, Thank you for taking the time to post a review - I am sorry it took time to reply to your emails, but we were closed over the Bank Holiday! I am really glad your like your new lights, and also that we have resolved the issue for you now. Yours warmly, Kate

Posted 6 years ago

“Quick delivery, excellent quality, a small glitch was dealt with and rectified very quickly and with a very high level of Customer Service. I will be a repeat customer and will recommend to others.”

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Posted 6 years ago

Dear Andrew, Thank you so much for your lovely review - I am really glad we got it sorted for you asap! I hope you can now enjoy your lovely new light set... Yours warmly, Kate

Posted 6 years ago

“Love their product it brightens my day every time I walk in to a room with them in which is currently my lounge, bedroom and kitchen along with three other bedrooms😀😀”

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Posted 6 years ago

Thank you dear Jackie for your lovely enthusiastic review! I have got several sets around my house too and enjoy them all year round (but especially when the nights get darker - the only up-side to shorter days!). Yours warmly, Kate

Posted 6 years ago

“Fabulous lights, I have a set in practically every room of my house. Fantastic quality and reasonable price, they are often admired by visitors to my home. The website is very user friendly and well laid out, ordering is simple!”

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Posted 6 years ago

Dear Mel, Thank you for your lovely review - we are so happy you like your lights, and that friends admire them too! Yours warmly, Kate

Posted 6 years ago

“These are my second set of cable and cotton lights for my home. What I especially love about them is they they look as good unlit as lit and just simply enhance any space. This time I ordered all white so they will go in any room of my home. :)”

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Posted 6 years ago

“So pretty 😍 thank you my daughter loves them 💕🌈”

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Posted 6 years ago

“Beautiful lights, excellent quality!”

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Posted 6 years ago

“My second lot of lights , I loved them so much I bought some more !”

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Posted 6 years ago

Cable and Cotton is rated 4.8 based on 3,331 reviews