Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,329 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,329 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 25th July 2025

294

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have two sets of the cotton ball lights over 5 years old and needed to replace 35 lights of one set. Couldn’t have been easier, and easily fitted the original cotton balls on the new set of LED light cable. So so pleased, a big thank you ☺️”

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Posted 6 years ago

“I have these all over my house and love them!”

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Posted 6 years ago

“Lovely product. Great quality. Have added the extra balls I ordered to the similar ones I bought when travelling around Thailand. Although now I just want to buy more of yours as the colours are fab. Box they came in was huge and contained bubbles wrap to fill the space. Maybe consider this and look at more recyclable options. ❤️”

Cable and Cotton 5 star review on 29th May 2019

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Posted 6 years ago

Hi Kate, Thank you for your lovely review and yes we 100% agree about using recyclable packaging. We have already changed our boxes to illuminate the plastic window and will be using a cardboard wrap in future too.

Posted 6 years ago

“Excellent product and customer service .”

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Posted 6 years ago

“Kate was brilliant - I love my lights. Thank you so much for sorting everything out, Jane”

Cable and Cotton 5 star review on 28th May 2019

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Posted 6 years ago

“Always lovely lights. I just always miss the offers!”

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Posted 6 years ago

“I was bought the Gin & Tonic set for my birthday, appropriately so! I loved them so much a bought some more for my bedroom! Look great who needs bedside lights now bright enough without being dazzling to the eyes! Now ordering more for my nieces new bedroom, and my daughter too! So highly recommended!”

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Posted 6 years ago

“Great quality and very fashionable, and customer service has always been second to none whenever I’ve visited their shop. Cable and Cotton is my first choice when it comes to fairy string lights!”

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Posted 6 years ago

“I’ve ordered a couple of times from Cable & Cotton after purchasing a set from a stockist. Lovely, efficient customer service & delivery. Thank you!”

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Posted 6 years ago

“I love love love my lights , perfect for my living room , fast service I can highly recommend them”

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Posted 6 years ago

“Super speedy delivery, colours were exactly what I was after. Cannot wait to put them up when I move into my new house!”

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Posted 6 years ago

“Great product and great service. Love the colours I chose, lights look beautiful on.”

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Posted 6 years ago

“Great service. Prompt delivery and really good quality.”

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Posted 6 years ago

“Package arrived quickly, was pleased with the lights.”

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Posted 6 years ago

“A gorgeous product that looks delicate but actually hard wearing. My son has a space themed room and the lights look like little glowing planets which is perfect. The only down side which is minimal, was that a couple of the balls hadn't been cut at all so we had to cut them with nail scissors ourselves. A lovely garland. I'm tempted to get some of the outdoor lights for camping!”

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Posted 6 years ago

Dear Helen, Thank you for such a detailed reply - we are delighted your son loves his lights and I bet they look fabulous with a planetary theme too! Yes sometimes splits on the cotton balls do need enlarging slightly - this is because they are a handmade product, so do vary a little at times. I hope you were able to do this ok - do let me know if not. In the meantime, enjoy the galaxy! Yours warmly, Kate

Posted 6 years ago

“Speedy delivery of a beautiful product - this is my second order with Cable & Cotton and I'm so happy with it, I need to look for places to use more string lights!”

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Posted 6 years ago

Thank you Kathryn - what a great post! I have five sets and counting... Yours warmly, Kate

Posted 6 years ago

“Thrilled as always with my lights. Went for the new set. The Sienna. Gorgeous. The hot pink ones are great”

Cable and Cotton 5 star review on 22nd May 2019

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Posted 6 years ago

“Love love love my outside lights. I have been looking for all yellow lights for ages. As soon as they are up. I’ll send a pic. Great service and delivery. Thanks very much”

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Posted 6 years ago

Dear Anon, Thank you so much for your lovely cheery post - we look forward to seeing your lights up and glowing! Yours warmly, Kate

Posted 6 years ago

“Lovely product and great quality, thanks so much!”

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Posted 6 years ago

“Lovely new set for the new nursery. Our twins already have some in their room and it’s a firm part of our bedtime/story time routine”

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Posted 6 years ago

Dear Georgina, Thank you for your great post - it is such a nice way to use our lights to help the children get ready for bed and to sleep tight! Sweet dreams to them both! Yours warmly, Kate

Posted 6 years ago

Cable and Cotton is rated 4.8 based on 3,329 reviews