Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,331 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,331 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 25th July 2025

294

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing product, communication I have one very happy girl”

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Posted 6 years ago

“Very happy with my purchase!”

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Posted 6 years ago

“Love these lights! I’ve gone from the fairylight string to LED, and the colours are even more vibrant now! Speedy delivery, and great customer service, highly recommended!”

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Posted 6 years ago

“There was a problem with my order, I contacted Cable & Cotton and they couldn’t have been more helpful. They checked on my order, refunded my delivery cost and constantly kept me informed as to the progress.”

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Posted 6 years ago

Thank you dear Anthony for such a kind review - I really appreciate it and am so glad the issue was eventually resolved for you! Yours warmly, Kate

Posted 6 years ago

“Order arrived quickly. The colours are absolutely beautiful and the quality is excellent. Really easy to set up. Will be buying again. Want a theme for every season!”

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Posted 6 years ago

“Love these lights they add so much to a room”

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Posted 6 years ago

“This is the 4th set of lights I've bought, either for myself or as a gift. The quality is fab, and the choice of colours brilliant! I'm going to be purchasing again for Christmas! 🎄”

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Posted 6 years ago

Dear Anon, Thank you so much for your lovely cheery post and your cute Christmas icon! I am delighted you love our lights so much - and yes, they make excellent gifts at Christmas time (and all year round!) and also fantastic Christmas decorations too! I do hope you enjoy your lovely lights especially when the clocks go back this weekend and it gets darker at night! Yours warmly, Kate

Posted 6 years ago

“Such a brilliant idea!”

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Posted 6 years ago

“Fantastic product...great quality, good looks, excellent customer service. I will save my pennies for another set, with the aim of having some in every room in the house. They quite literally brighten up my day!”

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Posted 6 years ago

Dear Sharon, Thank you for such a lovely post - I am delighted you are enjoying your light sets so much! Yours warmly, Kate

Posted 6 years ago

“Chose 4 different colours, they look amazing around my French door frame. Love them.”

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Posted 6 years ago

“Stunning lights, perfect, thank you”

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Posted 6 years ago

“Lovely product that makes a unique gift. Thank you.”

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Posted 6 years ago

“Gorgeous, high quality lights that make my room look so cosy. Love all the colour combinations !”

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Posted 6 years ago

“Fantastic product and so effective”

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Posted 6 years ago

“Gorgeous product and friendly customer service. Can’t ask for better!”

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Posted 6 years ago

Thank you dear Linsay - that's very kind of you! Enjoy your lovely new lights... Yours warmly, Kate

Posted 6 years ago

“Very pleased with my lights - my orders are multiplying, many thanks!”

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Posted 6 years ago

“Perfect service as always”

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Posted 6 years ago

“Very speedy delivery thank you”

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Posted 6 years ago

“Very helpful customer Service as only needing spare bulbs for my existing sets. Kate was very quick to respond to my request and even gave me some extra bulbs. Thanks again!”

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Posted 6 years ago

Dear Nina, Thank you for your lovely post - I am so glad we got it all sorted for you! Enjoy your lovely lights... Yours warmly, Kate

Posted 6 years ago

“Love love love this string of lights. Bought them to sit in a wicker bowl and they look amazing ❤️”

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Posted 6 years ago

Cable and Cotton is rated 4.8 based on 3,331 reviews