Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,297 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,297 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 25th March 2025

293

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely high quality lights. I changed my mind on the colours and they were very helpful in getting them exchanged”

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Posted 2 years ago

“Lovely product Very happy”

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Posted 2 years ago

“Amazing product’s amazing service”

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Posted 2 years ago

“I have ordered from Cable & Cotton before and always been really pleased with their products. The website is quick and easy to navigate and the service is always excellent.”

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Posted 2 years ago

“This is the 4th set of lights. Always pleased with them”

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Posted 2 years ago

“Lovely product sent quickly. Thank you.”

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Posted 2 years ago

“Beautiful lights. Absolutely love them! Easy to put together and great that you get to choose the combination. I’ve had so many compliments. Great, speedy and friendly service too.”

Cable and Cotton 5 star review on 21st November 2022

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Posted 2 years ago

“Excellent service and lovely products!”

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Posted 2 years ago

“Beautiful lights in amazing colours! Fast delivery too, thanks!”

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Posted 2 years ago

“Beautiful lights that add cheerfulness and ambiance to any room”

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Posted 2 years ago

“This is a wonderful product. The balls are beautifully made. Unfortunately I live in the United States and they are currently not shipping here. I bought a whole set a few years ago and wanted to replace a handful of the balls and after my order went through I was told that it couldn’t be fulfilled because I live in the US. Very disappointing, but it’s still a great product”

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Posted 2 years ago

Thanks for the lovely review Beth ! We too are sorry that we couldn't deliver to the US , but are working super hard on finding an alternative and reliable service. We hope to get this back up and running and hope to hear from you too :)

Posted 2 years ago

“So so pleased to be able to replace the light cable to my existing orange mix cotton balls The USB facility is a huge improvement to the plug in as I can place the lights anywhere attached to a power pack. Love these light, I have a pink mix set also. My friends have also purchased your product once they saw mine on display Watch this space I might order more !!”

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Posted 2 years ago

Hi Susan, Thanks for the lovely review ! We are soo happy to hear that you loved your new set of lights ! :)

Posted 2 years ago

“Bought as a Christmas present for friends that are having a new kitchen so they haven't seen them yet but I know they will love them as I do ! They have always liked my ones that I ve had for years so they will be very happy especially as will match their colour scheme down to a tee!”

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Posted 2 years ago

“Excellent lovely lights”

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Posted 2 years ago

“My order didn't arrive, they attempted to chase it with the couriers, to no avail, so sent me another one on next day delivery. They are gorgeous and the customer service has been brilliant. Thank you!”

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Posted 2 years ago

“Chose ‘Greenhouse’ - just perfect. Colours are warm and beautiful in daytime and evening.”

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Posted 2 years ago

“I love cable and cotton lights and have collected quite a few over the years. The LED cables are brilliant,so bright and easy to assemble! Great service all round too. Thank you”

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Posted 2 years ago

“Great product with super fast delivery. This is our fifth set, as they just make a room so lovely when both off and on.”

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Posted 2 years ago

“Lovely lights, very pleased. 2nd time I have purchased lights from cable and cotton and would highly recommend.”

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Posted 2 years ago

“An excellent product and easy to assemble as long as you are careful and gentle. They give a different way of enhancing a room and everybody likes ours…our third set! Fast delivery and if the colours you choose don’t quite work then you can buy more to suit your preference. Recommended!”

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Posted 2 years ago

Cable and Cotton is rated 4.8 based on 3,297 reviews