Cable and Cotton Reviews

Name: Cable and Cotton
Address: Unit 26 Mackley Industrial Estate, Henfield Road, Small Dole, East Sussex
Rating: 4.81

4.8 Rating 3,331 Reviews

96 %

of reviewers recommend Cable and Cotton

Company Reviews

Metrics

Info

4.8

Based on 3,331 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cable and Cotton:

Cable & Cotton produce beautiful cotton ball fairy lights in 50 customisable colours. Pick and mix your favourite colours at www.cableandcotton.com

Visit Website

Email:

hello@cableandcotton.com

Location:

Unit 26 Mackley Industrial Estate,
Henfield Road,
Small Dole
East Sussex
BN5 9XR

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Cable and Cotton 5 star review on 25th July 2025

294

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really great service when I wanted to change my order, and fab products. Love the new LED bulbs - great snug fit. I'm a children's room designer and will be using you guys as my go to :)”

Helpful Report

Posted 7 years ago

Dear Sophie, Thank you for your wonderful post and picture - what a great image! I am delighted you love the lights so much and will be incorporating them in to your business. If you ever want to get in touch directly regarding this, please email me at www.hello@cableandcotton.com Yours warmly, Kate

Posted 7 years ago

“Simple sophistication. Have bought several chains and introduced them to others. Love the new led lights. Brought the previously dim colours to full glory.”

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Posted 7 years ago

“They came very fast and neatly packaged, the instructions were very clear and I am over the moon with them.”

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Posted 7 years ago

“Love the fairy lights! They're so pretty and classy and made my daughter's room look cozy. Easy to put up too. Would recommend to everyone, already buying another set for my niece:)”

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Posted 7 years ago

“Fab product...great service...I want some more!”

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Posted 7 years ago

“Loved these SOOO much that I'd ordered another set within days! I run an online membership site for piano teachers (we've over 5,000 likes on our Facebook page). Your lights completely transform the feeling of a piano studio within seconds! We'll be posting photos on social media platforms soon. Is there any chance that we can have a special discount code for 20% off a piano teacher's first order? Just askin'! Sharon x”

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Posted 7 years ago

“Customer services very helpful, very efficient and a pleasure to deal with”

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Posted 7 years ago

“Superb quality lights. There's a real wow factor about them. So simple yet so effective. 5 stars.”

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Posted 7 years ago

“Outstanding service and a lovely product.”

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Posted 7 years ago

“Lovely product, great service. I’ve ordered 4 different strings over the last 18 months.”

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Posted 7 years ago

“Really love the lights, they were a great buy! Outstanding service throughout and very helpful with any enquiries, special thanks to Kate for all her help :) Also very quick delivery into EU only took 3 working days from when I received an email about my order being shipped. I will surely be ordering more lights from you in the future!”

Helpful Report

Posted 7 years ago

Dear Jitka, Thank you so much for your post - I am really glad we got your order all sorted for you ok and that you love your lights so much that you will order more! How lovely to imagine them twinkling away in far-off lands! Yours warmly, Kate

Posted 7 years ago

“I love my lights! I bought some for my kitchen and my living room, they give such a cosy feel! I will be offing more for my bedroom! Thank you.”

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Posted 7 years ago

“Absolutely love my lights! They really make the room. Will definitely be buying more in the future!”

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Posted 7 years ago

“Fantastic,friendly and extremely helpful. First class service,beautiful lights”

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Posted 7 years ago

Dear Ann, Thank you so much for taking the time to post such a nice comment - much appreciated and I am delighted you love your lights too! Yours warmly, Kate

Posted 7 years ago

“I changed the colour scheme of my lounge, so easy to order replacement covers, really pleased with result of new colours. Very quick reliable service, would definitely recommend to others. x”

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Posted 7 years ago

“A lovely company who are tip top at getting back to you on queries. Nice to feel like you are talking to a person too, not a faceless customer service robot. My lights are beautiful too :-)”

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Posted 7 years ago

Dear Anon, Thank you so much for such a lovely post! We are delighted you are so happy with our customer service. Enjoy your lovely lights! Yours warmly, Kate

Posted 7 years ago

“Great product, brilliant service! Will definitely be purchasing again and recommending to my friends.”

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Posted 7 years ago

Dear Janice, Delighted you are so happy with your lights and our service - thank you for taking time to post such lovely feedback! Yours warmly, Kate

Posted 7 years ago

“Great service! Bought my lights a couple of years ago, bought some new colours to change up the look now. Love them to bits and always get comments from visitors! Thankyou.”

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Posted 7 years ago

Dear Jacquie, I am so glad you like your new updated lights! How nice that other people love them too. Yours warmly, Kate

Posted 7 years ago

“Absolutely love our light, we have a set in every room of our house!”

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Posted 7 years ago

Dear Anon, I also have set in every room in my house! It feels bright and cosy in of them nowadays - I hope it does in your home too! Yours warmly, Kate

Posted 7 years ago

“Great customer service and beautiful lights- thrilled with them!”

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Posted 7 years ago

Dear Anon, Thank you for your lovely post - very kind of you. I am so glad you are thrilled with your lights too! Yours warmly, Kate

Posted 7 years ago

Cable and Cotton is rated 4.8 based on 3,331 reviews